18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad


Marcar todo como leído

Ajustes

Notificaciones
Quejas de casino

Wont verify my account or pay me


user_avatar badge
Por Damien L.
hace 4 años
Beem casino wont verify my account or pay me my winnings of $980, instead they just keep telling me it will be in the next couple days but it has been almost 2 weeks already. i feel they are delaying my payment hoping that i spend it all. i spoke to them on chat and they said everything looks good on my end as far as verification documents. please escalate this a bit more, thanks
Casino en conflicto Beem Casino
Cantidad $980

Discusión

User name

Dear @Damienlorenzo,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear all,
thank you for information, payment will be proceed today.

Kind regards,
BeemCasino Team
User name

Dear Beem Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name
Hello, would you please write the player's nickname?
Kind regards,
BeemCasino Team

Estadísticas de quejas de Beem Casino

Resueltas 18 / 44
Cantidad promedio $2,228
Duración media de quejas 8 días
Tiempo de respuesta promedio 3 días