888 Casino - Delayed withdrawal 13140 CAD

Hi there APDABU,

It appears that we sent an email regarding few more requirements.

Please respond to our email, attach the needed documents and rest assured we'll do our best to get this sorted as soon as possible.

We thank you for your patience and understanding regarding this matter.

We're almost there.

Sincerely,
888 Team

I have submitted the documents needed for how many times. You keep on asking for the same documents over and over again. Please processed my withdrawal so I can receive my money. Thank you!

Hi there APDABU,

We thank you for your cooperation regarding this matter.

Rest assured we'll do our best to get this sorted asap.

Sincerely,
888 Team

I have submitted the required documents you are asking but until now I haven’t heard anything regarding my withdrawal. I even email the support team to give me an update regarding but no luck. Please advice me.

Hi APDABU,

I can confirm the receipt of your email.

We'll send you an update as soon as we receive any news.

Sincerely,
888 Team

I received an email from the operations team today saying that the documents I sent was successfully processed but until now, I can’t open my account. It’s still restricted and I still haven’t received my withdrawal from November 28 that is worth 13,140 CAD. I have attached the email for your reference. Please help me out and update me.

Hi APDABU,

We thank you for your cooperation regarding this matter.

We await for 72 hours until these documents are verified.

We'll let you know as soon as we received any news.

Thank you for your patience and understanding regarding this matter.

Sincerely,
888 Team

It’s been exactly 72 hours but I still haven’t received my withdrawals. I have attached the email that was sent to me on Dec 16 at 1:38pm. It’s already Dec 19 at 1:38pm. Please let me know what’s going on. What’s taking so long?

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Any update regarding this matter? Please let me know. I really need the money.

Hi APDABU,

We're terribly sorry for the inconvenience caused to you.

A follow up has been sent regarding your concern.

Rest assured we'll send an update as soon as possible.

Sincerely,
888 Team

Please update me and help me with my problem. It’s Christmas and I badly need the money. I made the withdrawal last November 28 but until now, I haven’t receive my money. Are you able to escalate and expedite this case? Please and Thank you.

Hi APDABU,

It appears that we're still in need of some documents.

Please check your email, we'll also assist you from there.

Thank you for your patience and understanding regarding this matter.

Sincerely,
888 Team

Which documents? I have sent all the documents you require me. I received an email last week that my documents has been accepted. Other than that, I don’t have any email regarding documents needed. Please let me know what you need. Thank you.

Hi,

We'll send you the email with the details of the documents that you need to send, please expect our email within 24 hours, thanks.

Regards,

888team

I just received my withdrawals. Thank you very much for your help. I really appreciate it.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.