888 Casino - 1 year verification process

Hi COBENJALO,

Thanks for reaching out. We suggest that you reply to the email that was sent to you for any further assistance needed regarding the verification of your account. All documents are check via our email our live chat and it's directly being sent to our verification team. You may inquire to the email on what's the reason why the documents are not accepted or if there's any alternative documents that you can send.

Regards,

888team

Dear @cobenjalo,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi, yesterday casino reopened account. But keep complaint active untill withdrawal will be processed. Thank you.

Hi Cobenjalo,

We're glad that your account is now open.

If you encounter any issues regarding your withdrawal, please let us know.

Sincerely,
888 Team

Dear @cobenjalo,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.