Queja #2 7BitCasino

Withdrawal is has been stuck for more than 30 hours

Por Tonymoach

hace 2 años

My withdrawal request was approved by the financial department almost immediately after requesting it and it has been stuck on the side of the payment processor for over 30 hours now.

They keep giving me the same answer to "Be patient, you will have your money in a bit"

The withdrawal is stuck and nobody is doing anything about it!!

Casino en conflicto 7BitCasino

Motivo Pago retrasado

Cantidad BTC0.002

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

hace 2 años

Dear @Tonymoach,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

7BitCasino

• Representative

hace 2 años

Dear Tony Moach,

On behalf of the entire 7Bit Casino Team, we would like to extend our sincere apologies for the inconvenience and misunderstanding you have recently faced.

Our Casino has been experiencing some technical issues with cryptocurrency transactions, specifically through our provider CoinsPaid, which has resulted in delays in processing withdrawals.

As for the moment, the issues have been successfully resolved. Your funds are processing by the Payment System Provider and should be in your wallet shortly. Nevertheless, even if your withdrawal will be labeled as "Failed" our Finance Team will do as many attempts as will be needed until the transaction will proceed successfully. We would like to assure you that the Casino is not interested in claiming the fair winnings of our Players. We want the rightful owners to receive their prizes and this is the way it will be done. Once again, our team sincerely hopes for your cooperation and patience until the withdrawal will be done.

If you have any further questions about your case, please don't hesitate to reach out to our Support Team. They are available around the clock and will be happy to provide you with any updates.

Kind regards,
7Bit Casino team.

Usuario inactivo

hace 2 años

it's only the one withdrawal for 0.002 btc that has been pending since 07/24/2023 at 4:54 am. I have countless emails of me attempting to explain to them that there is clearly a technical issue that has caused my withdrawal to get stuck and they give me nothing but the same responses every time, which i tried to show as much of as i could in the 10 photos i was allowed to upload to this complaint. we have been going in circles and circles for 2 days now.

Estadísticas de quejas de 7BitCasino

Resueltas 8 / 8

Cantidad promedio $4,101

Duración media de quejas N/A

Tiempo de respuesta promedio N/A

7BitCasino Quejas

Ver todas las quejas contra este casino.

It’s been more than 24 hours and I’ve received zero communication

They allowed me to give them money and bet without verification. I then requested a withdrawal. I almost immediately get an email from the finance team stating it was rejected because I hadn’t satisfied the wager requirement. I then wager enough and won more. Now it’s been more than 24 hours and I’ve received zero communication. When I speak with chat support, it’s same old copy and paste answers. “Being processed by our finance team”. Served on a first come first served basis.

Why is my case handled so quickly when it’s rejected but so slowly when it’s going to be approved?

Also, if ID verification is eventually going to be requested before any withdrawals can be made, why isn’t this an automated requirement when you go to withdraw.

Resuelta

Delayed Withdrawal at 7BitCasino NZD 6900 Pending

I am a verified player at 7BitCasino and have been playing Aviator (Spribe). I did not use any bonuses for my play.

On 07 August 2025 at 19:17 UTC, I requested a withdrawal of 3,000 NZD via cryptocurrency.
On 08 August 2025 at 07:11 UTC, I requested another withdrawal of 3,900 NZD via cryptocurrency.

Both withdrawals are still in Pending (Cryptoprocessing) status as of today. These are legitimate winnings from my gameplay, and I have complied with all casino terms and conditions.

I have contacted live chat support multiple times regarding the status of my withdrawals. However, I have only received general responses without a confirmed payout timeline.

I am requesting 7BitCasino to process my pending withdrawals promptly and release my total winnings of 6,900 NZD to my approved cryptocurrency wallet.

Thank you for your attention to this matter.

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7Bit Casino - 26 hours and waiting

Hello.. attempted to cash out yesterday , and it’s been 26 hours and still nothing.. starting to worry that I will not get my money. There has even been instances like this in the past where I was plain and clear robbed of my Winnings… really hoping this isn’t one of those cases. I don’t get how deposits go through almost immediately , but withdrawals take over a day long

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7Bit Casino - Large Delay on larger win

This site advertised instant payments.

It's now been almost 72 hours. I emailed support multiple times, with no response. Talked to live chat who repeatedly just tell me I am in queue and that withdrawals are processed on a “first come first served” basis; or they tell me to just “wait a little longer”. Then I get told I need to verify my deposit (which I already did days ago and have the screenshots to prove it), only to still be waiting.

I was finally told by a VIP manager that they need to have the financial team verify the results, but they claim the games are provably fair so I don’t quite get that.

Support has been approachable and kind but it doesn’t feel like they’ve done anything to actually help along my withdrawal process. I initiated this withdrawal on Thursday and it’s now Sunday.

It’s a $5000 win and I was told that I would have an instant payout and now I'm losing confidence they are legit.

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48 hour delayed payment

I won't 198 LTCcand tried to withdraw 166 but was told within an hour that my limit was 150 LTC per week. Fine. I resubmitted for 150 LTC withdrawal almost 48 hours ago and all I get from support is that it is processing be patient. Even though their site says instant ltc payouts??? No legit established, trustworthy casino takes this long to pay out! There's no logical reason or excuse! I just want my money, please!

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7Bit Casino - Automated responses withdrawal pending

Hi everyone,

Yesterday I started to play in 7BitCasino. I got stuck in a game and won a small amount. So I requested a withdrawal. After that I was asked to verify, I did and so I requested my withdrawal again after verification.

The casino claims the withdrawal happens instantly, but I'm waiting now hours. I started to ask support for help, but they always give me automated responses, which really don't help much.

Can someone please look at this?

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Payment delayed for over a month

I registered on 7bit casino last month (February).
After my first deposit I requested a withdrawal which was paid to me the very next day. I thought to myself this is a great casino and I would like to continue playing with them. I tried my luck again with 3 more deposits and on the last deposit I managed to bring my balance up to 2705.2EUR. I was so happy, I requested another withdrawal expecting to be paid within the same time frame. Unfortunately for me it has been a month since the day I requested that withdrawal and still the casino has not paid me. I have had several conversations on chat where the team told me that they would alert the finance department to process my withdrawal but still I have not received anything. After a couple of weeks they sent me an email requesting a few documents for my account to be verified. I sent them the documents within 24h and the documents still don't appear to have been approved (it's been a few weeks all ready). I wish I had found this website sooner because I do not know what else I can do.
Chat tells me to be patient, but I think I have been more than that, I think it's time they pay me my money. Please help me AskGamblers.

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€2,705