Depost failed 5 JOD not credited 10 days delay
Hello AskGamblers Team,
I am filing this complaint against 1xBet due to a severe case of deposit failure and subsequent corporate evasion, which has lasted **approximately 10 full days** (since 07/10/2025).
**The core issue is simple:**
1. On **07/10/2025** at 12:56, I made a deposit of **5.00 JOD (Jordanian Dinar)** using **Zain Cash**.
2. The amount was successfully deducted from my wallet, but it was never credited to my 1xBet account (Inquiry No: **8650081**, Player ID: **1303119287**).
3. 1xBet's Live Chat staff initially promised a resolution within a maximum of **4 business days**. Upon **repeated follow-up** after the deadline, they consistently engaged in **clear evasion, procrastination, and misdirection**, making it impossible to resolve the issue directly.
**I am now providing you with the definitive evidence.** **I will immediately send a comprehensive PDF file** containing all necessary documentation:
* **Successful Zain Cash transfer proof.**
* **Complete screenshots of my chat conversations with 1xBet staff**, clearly demonstrating their broken promises and subsequent evasion.
* **The original request status** showing the deposit stuck "in progress."
**I trust in your platform's commitment to justice and standing with the truth.** I urge you to meticulously examine the contents of this PDF, as it will reveal the operator's deliberate tactics.
I demand immediate intervention to compel 1xBet to credit the **5.00 JOD** to my account and rectify this gross negligence.
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