1xBet Casino - Deposit 5000 INR not credited

Dear bala03 ,

Thank you for providing the details of your deposit and the supporting documents. We appreciate your patience.

We have escalated your case to the relevant department for further investigation. If we need any additional information or receive a response regarding your payment, we will promptly update you.

Once again, we apologize for the inconvenience and thank you for your understanding.

Best regards,
The 1XBET Team

Hi, it's 40 days passed still my payment is not credited to my 1xbet account. Why the payment team Cannot identify my payment using the Payment slip?

Atleast tell me what happened to this transaction Id. UTR: 429221608656
IMPS: IMPS00266021314

Is the 3rd party agent ( Recipient Bank:
ACCOUNT NUMBER: 38490200000587
) missed my payment or wrongly credited to Someone account?

5000rs (59 USD) is hardworking money and 30 percent of my salary. kindly understand my problem. 40 days i am fighting for my money through the calls and Emails.

Hello,

Thank you for your message.

We understand your concern regarding the delay in your payment, and we sincerely apologize for the inconvenience caused. Your case is still in process, and our payment team is actively working on identifying the transaction. Please be assured that we are doing everything we can to resolve this as quickly as possible.

We understand that this is a stressful situation, and we appreciate your patience as we work to resolve it. If any additional information is needed, we will contact you.

Thank you for your understanding.

Best regards,
1XBET Team

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

Thank you for your inquiry regarding the ongoing case. Please be informed that we have already requested an update from the relevant department and are currently awaiting a response.

We kindly ask for your patience as we work towards resolving the issue. As soon as we receive any further information, we will promptly provide it to you and the player involved.

We appreciate your understanding and cooperation in this matter.

Best regards,
The 1XBet Team

Hi, today once again i deposited 10000 using the same bank transfer method and this time i recorded the whole video transaction.

IMPS ID: IMPS00268977052
Amount: 10000
Date of transaction: 06 December 06:41; 10000 INR
Game id : 751103745

They missed the 10000 again this time. Already i lost 5000 now 10000.

Kindly verify the whole Transaction recorded video andi attached the some of the video screenshots. Now you guys will understood why i am fighting for my money more than 50 days.

https:­//d­riv­e.g­oog­le.c­om­/fi­le/­d/1­H2M­yBz­BgR­NTR­dky­cOc­QKt­_Ug­1bt­fZi­vr/­vie­w?u­sp=­dri­vesdk


I also attached the customer care dump replies. They don't even know the difference between UPI and IMPS Bank transfer.

Incase Google drive link not working kindly use the bellow YouTube video link. I put the video in unlisted mode.

https:­//y­out­u.b­e/v­b3U­ouYiwMw

I deleted the video and personally share the video proof to ask gamblers support team. Kindly check my transaction video.

Please take some serious action against the 3rd party dealers.

Till now i lost 15000 because of the payment system.

Dear player,

Thank you for reaching out. To assist you further with your case, we kindly request a more informative screenshot that includes the following details: for each deposit, and please wait to resolve these 3 deposit issue to make another deposit.

- Bank details of the recipient.
- Bank details of the sender.

This information will help us verify and process your request more effectively.

Best regards,
The 1XBET Team

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