Deposit taking too late
I have been waiting 6 days for my withdrawal of 20,000 BDT from 1win, but they still have not paid me.
When I contacted support, they first told me to wait 24 hours. I waited, but after that nothing happened. Then I contacted my VIP manager, who said they had created a ticket and again asked me to wait another 24 hours. I waited again, but still nothing.
On the 4th and 5th days, when I asked for updates, they told me that “specialists are working on the problem.” On the 6th day, I received the same answer. I have a simple question: why is it taking so long for such a straightforward withdrawal of just 20,000 BDT? How many more days do they need?
I am extremely frustrated and disappointed with 1win’s poor service. I never expected such treatment as a VIP member. I am a regular player and deposit significant funds at 1win, but now I am afraid to deposit again because of this issue. My money is still pending, and all I receive is repeated excuses and false promises.
1win id:326019304
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