Beschwerde #3 Xon Bet Casino

Delay in paying out

Von Emma W.

vor 1 Jahr

I have contacted Xon bet numerous times in regards to my withdrawals. Each time they reply I keep getting told the same thing. That they have a high workload atm and can i please be patient and that they will let me know as soon as the relevant department contacts them. I am verified and have already received one of my withdrawals so I dont understand the delay. in saying that I do understand if they have a high workload ect. but I would just like to be filled in on maybe how much longer it will be or if there is maybe something I can do to help them complete my request. there terms and conditions state 48 hours for withdrawals I have been waiting two weeks.

Unseriöses Casino Xon Bet Casino

Grund Verzögerte Auszahlung

Betrag $11800

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

vor 1 Jahr

Dear @2412ew,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Xon Bet Casino

• Representative

vor 1 Jahr

Dear @2412ew,

We're happy to inform you that your withdrawal has been processed.
If you have any further questions, please don't hesitate to contact our support team via our website or by email.

AskGamblers

• Support Team

vor 1 Jahr

Dear @2412ew,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Xon Bet Casino Beschwerde-Statistik

Gelöst 7 / 8

Durchschn. Betrag $1,326

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

Xon Bet Casino Beschwerden

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