Beschwerde #122
Viggoslots Casino
Delaying payment for 2000 CAD
vor 3 Jahren
Dear AskGamblers,
I would appreciate your help. I made withdrawals from Viggoslots totaling $8300. I had to make 5 separate withdrawals as there is a max of $2000 per withdrawal. I initially made 4x$2000 withdrawals on June 1st 2022. On the 2nd June I received a KYC documents request email which I sent and they were all approved on June 3rd. I then made my final withdrawal of $300 making it a total of $8300 waiting to be approved.
Then 3x$2000 and the $300 were approved but not the first of the 4x$2000 withdrawal requests which was odd. I contacted viggoslots chat and I was asked to wait for the final $2000 (which was my first withdrawal) to be approved
which I did. I have contacted live chat numerous times and get the same response every time "I have sent your request to the relevant department"
The 3x$2000 and the $300 arrived at my bank but still to this day that 1st $2000 withdrawal has not been approved and I am getting nowhere. I do not understand why Viggoslots is doing this.
Viggoslots, could you please approve the final $2000.
Thank you
Dear Askgamblers, I have video + more screenshots of everything if anything else is needed
I would appreciate your help. I made withdrawals from Viggoslots totaling $8300. I had to make 5 separate withdrawals as there is a max of $2000 per withdrawal. I initially made 4x$2000 withdrawals on June 1st 2022. On the 2nd June I received a KYC documents request email which I sent and they were all approved on June 3rd. I then made my final withdrawal of $300 making it a total of $8300 waiting to be approved.
Then 3x$2000 and the $300 were approved but not the first of the 4x$2000 withdrawal requests which was odd. I contacted viggoslots chat and I was asked to wait for the final $2000 (which was my first withdrawal) to be approved
which I did. I have contacted live chat numerous times and get the same response every time "I have sent your request to the relevant department"
The 3x$2000 and the $300 arrived at my bank but still to this day that 1st $2000 withdrawal has not been approved and I am getting nowhere. I do not understand why Viggoslots is doing this.
Viggoslots, could you please approve the final $2000.
Thank you
Dear Askgamblers, I have video + more screenshots of everything if anything else is needed
Screenshot
