Beschwerde #10 Sons of Slots Casino

Waiting for my money over 3 month now

Von Lukasz F.

vor 4 Jahren

Hi AskGamblers,

My withdrawal request from 25.03 has status completed. Unfortunately - I still do not have the money.

The owners are constantly inventing new reasons for the delay. 3 times I sent documents confirming the ownership of the account. The last answer I got - the matter will be settled as soon as it is possible.

Unfortunately, another 2 weeks passed and I have neither any new information nor my money.

Unseriöses Casino Sons of Slots Casino

Grund Verzögerte Auszahlung

Betrag €100

Diskussion

AskGamblers

• Support Team

vor 3 Jahren

Dear @Lfanek,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Sons of Slots Casino

• Representative

vor 3 Jahren

Dear all,

We would like to inform you that we have now processed the withdrawal to the complainants alternative bank account, with the IBAN ****8901.

Kind regards,

Sons of Slots Support Team

AskGamblers

• Support Team

vor 4 Jahren

Dear Sons of Slots Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Lfanek

• 4 Bewertungen

vor 4 Jahren

Hallo
Why not antwort for Emails?

Sons of Slots Casino Beschwerde-Statistik

Gelöst 17 / 20

Durchschn. Betrag $3,235

Durchschn. Dauer 11 Tage

Durchschn. Antwortzeit 2 Tage

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