Beschwerde #16
Sons of Slots Casino
Do not withdraw funds
vor 3 Jahren
Hello, I've wagered no deposit bonus in sonsofslots casino, started verification at 15 June, all documents were approved, there was status "approved" on each documents I've loaded to them. Then on 23 June I've deposited from Mifinity , but couldn't withdraw funds, button just was not working. Support said that they don't like proof of my address(thought it already was "approved"), so I've added bank statement instead. On the next day they approved bank statement, and on 24 June I've finally could do withdrawal request. This withdrawal was cancelled, they asked me to add screenshot of my mifinity, though I've already sent it to them at 20 June, they ignored it. Okay, so I sent second time my screenshot, waiting again day for their response(every time they ask something I have to wait day), finally they answered and said I can withdraw. So I did another request for withdrawal on 28 June. Today 30 June my withdrawal was cancelled again, with no reason, No reponse on email. I've went in chat and they have no idea why it is cancelled, said to write on email. I have to wait again and again and again.
So 2 weeks I'm trying to verify my account, first casino didn't like my address after approving it, then they ask me second time to add screenshot though I've already sent it before. Now they just cancel without reason and can't tell it. So I'm asking you askgamblers team to help me to withdraw my winnings. I feel casino works unfair trying to piss me off so I lose all my funds, which I'm not gonna do.
Also, since the complaint on other forums, more than 2 weeks have passed, the money has not been withdrawn, the winnings up to $ 100 have been written off. The last withdrawal is from 07/07/2022, now it is already 07/15/2022. The chat says to wait 72 hours, but they are long gone. Also on the site, the withdrawal is indicated 72 hours, but it is not indicated that the workers, this is deliberately false information. Please help with this casino, I can’t get my money for a month, they don’t explain the reasons adequately !!
So 2 weeks I'm trying to verify my account, first casino didn't like my address after approving it, then they ask me second time to add screenshot though I've already sent it before. Now they just cancel without reason and can't tell it. So I'm asking you askgamblers team to help me to withdraw my winnings. I feel casino works unfair trying to piss me off so I lose all my funds, which I'm not gonna do.
Also, since the complaint on other forums, more than 2 weeks have passed, the money has not been withdrawn, the winnings up to $ 100 have been written off. The last withdrawal is from 07/07/2022, now it is already 07/15/2022. The chat says to wait 72 hours, but they are long gone. Also on the site, the withdrawal is indicated 72 hours, but it is not indicated that the workers, this is deliberately false information. Please help with this casino, I can’t get my money for a month, they don’t explain the reasons adequately !!
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