Pribet Casino

Withdrawals delay

Von Kev W.

vor 1 Monat

Pribet continues to delay customers' withdrawals for days and weeks. Each time I withdraw the money still stays in balance, so you can gamble it, which is exactly what they want you to do. They delay every withdrawal till you complain on here or somewhere else.

I told them on live support that I was coming here to complain, maybe then you will process my withdrawal. And it's not all about just this withdrawal; I've deposited thousands on the site, and they make it as complicated as possible to get a withdrawal. Last time, a few weeks ago, pending withdrawal for a few days, they sent an email asking for etc.

My account has been with them for a couple of years, verified, and hundreds of deposits and the rare two or three withdrawals in the past year..I ended up cancelling that withdrawal because I spent it on the Balance that time, but I did send on a new passport again even though they got it months ago. It's well in date as well..

So the live chat people keep saying oh that's not our department ect..They're clowning around 4 days for a Skrill payment of 300 right now, pending still. Amateur bookmakers/casino

Unseriöses Casino Pribet Casino

Grund Verzögerte Auszahlung

Betrag $300

Diskussion

AskGamblers

• Support Team

vor 1 Monat

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

zkevz

• Irland

vor 1 Monat

UPDATE: PAID

But seriously pribet need too cop the heck on.
Most bookmakers/casinos as long as your account is verified ect shud be processed within hours at most a day.
But delays of days until u bring it up with them.
I use pribet because they offer markets others dont, hence why i'm hesitant too keep using them after whats left of my balance after it runs dry

But anyway thank you askgamblers & pribet

Pribet Casino Beschwerde-Statistik

Gelöst 13 / 19

Durchschn. Betrag $1,318

Durchschn. Dauer 4 Tage

Durchschn. Antwortzeit 2 Tage

Pribet Casino Beschwerden

Alle eingegangenen Beschwerden ansehen

Auszahlungsproblem

Guten Tag,

Ich habe eine Auszahlung getätigt und 4 Tage lang ist erstmal gar nichts passiert.

Jetzt habe ich sie vor 2 Tagen storniert und nochmal neu ausgezahlt, bis jetzt noch nichts passiert, kann man noch immer stornieren

Auf meine E-Mail Anfragen ( 4 Stück) , wo ich nachfragte, wann ich mein Geld erhalten werde, ist nie eine Antwort gekommen.

Ich würde nur gerne haben, dass meine Auszahlung bearbeitet wird, Pribet ist super für online casino aber die Auszahlung muss auch funktionieren!

Und eine Rückmeldung auf meine E-Mails hätte ich mir auch erwartet, ich will nur wissen wann ich die Auszahlung erhalte...

English

Good day, I made a withdrawal and nothing happened for 4 days. Now I canceled it and paid it out again 2 days ago. There was never an answer to my email inquiries (4) asking when I would receive my money. I would just like my withdrawal to be processed, Pribet is great for online casinos but the withdrawal has to work too! And I would have expected a response to my emails, I just want to know when I will receive the payment...

Gelöst

€5,000

Game results inconsistencie and withdrawal request unanswered

Hello,

I would like to submit a complaint regarding the casino due to game result inconsistencies and unanswered withdrawal requests.

I made several deposits and played slot games. During the gameplay, I experienced multiple spins where the reel outcomes did not match the provider’s official rules.
These outcomes are clearly visible in the screenshots I am attaching.

Examples included:
• reels stopping in combinations that are not possible according to the game rules
• repeated incorrect reel positions on different bet sizes (0.20 and 0.40 EUR)
• missing payouts where a winning combination should have been triggered

Additionally, when I attempted to make a withdrawal, the casino ignored my request, did not respond, and did not provide any explanation.

I am attaching:
• screenshots of the incorrect game results
• proof of deposits
• evidence showing the withdrawal issue

I am not accusing the operator of fraud.
I am requesting a technical review of the game results and an evaluation of why my withdrawal request was not processed.

Thank you.

All evidence + full game replay screenshots will be provided immediately after this submission

Ungelöst

€656

Withdrawal delay of USD 950 for almost 6 days

Dear All,

Greetings.

I am writing this to express my concerns regarding my withdrawal, which has been pending for almost 6 days since I requested it. First time I applied for withdrawal on 10th September 2025. It was rejected, saying the roll-over rules were not completed. I asked the customer service how much more I have to roll. I have done more roll over than the amount they said. Again, I applied for withdrawal on 12th September 2025.

I have given all the documents asked for. Payment proof, Passport photo, and address proof. Also, I have played within the rules only.

Every time I ask about withdrawal, they give me a computer-generated answer. They copy and paste the same lines and send them again and again. I have sent emails and asked for help from chat too. But they didn’t do anything concrete regarding this.

I really believe that they can do much better, and also, they can be more responsible than this.

I fully understand the importance of the KYC process. But for a withdrawal, 5 or 6 days is too much. I use other betting websites too. They also do KYC and other necessary stuff. But they don’t take that many days for a withdrawal.

Therefore ,I humbly request the community to help me in this.

Thank you.

Gelöst

$950

Self exclusion requests completely ignored

My self exclusions requests are just being completely ignored. I have sent several emails as per their T&C's but they just refuse to engage. I have contacted live chat on a near daily basis, but they are 'unable' to help and advise to just send another email. I made several further deposits and received several further bonuses in the meantime. Still no engagement at all. It's an absolute disgrace.

I sent my first email asking for permanent closure on June 30, with further emails send on July 6 and July 18. And I have been requesting my account closure on the live chat most days. I have received absolutely zero engagement back from them.

I would please like my account to be closed permanently and all deposits that I made since my initial requests be returned to me.

I have been betting for about 15 years now and I've never raised any sort of complaint before, but this company acts is a manner that is just completely disgraceful.

Ungelöst

They refused to close my account

Hello

I have tried for half a year to close my account and they still refused. Can you please help me to close my account permanently with pribet casino? They just tell me to send email and when I send it, they don’t answer or reply. Last time I send like 12 emails waited weeks to answer and only answered that now there's a 30-day closure on my account. I sent tens of emails that I want it permanently and they don't answer me anymore. Not even a single answer. Help me

I kindly ask for help from your them to close the account permanently.

Thank you so much.

Gelöst

Delayed withdrawal for 5 days

I made a withdrawal on 14-06 and now 5 days later, nothing is happening, and live chat every time I ask, it’s going to be sent soon, but nothing happens

I truly hope this issue can be resolved soon, as I’ve enjoyed the platform overall and would be happy to continue playing there if everything goes smoothly.

I will keep this post updated on AskGamblers with any progress regarding my situation

Gelöst

€1,700

Withdrawal delayed beyond 72 hours

Hello AskGamblers team,

I’m reaching out here in hopes of receiving assistance with a delayed withdrawal from an online casino listed on your platform.

I was fortunate enough to win €5,000 and initially requested a withdrawal of €2,700. A couple of days later, I received an email from the casino informing me that an 8% tax fee would apply, and I was asked to confirm whether I wanted to proceed. I replied yes, but also included a follow-up question in the same message.

Later, after speaking with the casino’s live chat support, I was informed that the withdrawal was rejected because my response was “not specific enough” — even though I clearly confirmed that I wanted to continue.

After that, I submitted a new withdrawal request for the full €5,000. However, it has now been over 4 days with no progress. Each time I contact live chat, I’m told the same thing: that the relevant department is reviewing it and that I will receive an email soon. So far, I haven’t received any updates. According to their own terms and conditions, withdrawals should be processed within 72 hours, which has already passed.

I truly hope this issue can be resolved soon, as I’ve enjoyed the platform overall and would be happy to continue playing there if everything goes smoothly. I will keep this post updated on AskGamblers with any progress regarding my situation.

Thank you very much for your support.

Kind regards, [< first name removed >]

Gelöst

€5,000

My account needs to be closed for good

Hey, I need your help. I have a gambling addiction, I have tried to close my account multiple times in Pribet casino. In chat they say send email and i have send dozens emails that I'm not sleeping. I'm worried. They dont help me and wont close my account. Last time I send like 12 emails waited weeks to answers and only answered that now theres 30days closure my account. I sent tens of emails that I want it permanently and they dont asnwer me anymore. Not even single answer. Help me.

Gelöst

My withdraw was late

I made a 278 euro withdrawal 4 days ago.

Unfortunately, it was still pending.

The casino says withdrawal is settled 72 hours. This period has gone. I have no news from Casino when my withdrawal is settled. My account was verified earlier.

Can you AskGamblers help me solve this case?

I dont have anything against Pribet casino. I only ask for my withdrawal in time.

Gelöst

€278

Refusal to close account

Hello. I had been gambling on this site for the past few months and had no real issues but I’ve come to realise I have a gambling problem and requested for my account to be closed but as of yet nothing. I emailed the accounts manager on the 25th of October 2024 explaining that I had a gambling problem and wanted my account closed after being advised to by the chatline. He then responded on the 26th of October telling me to contact customer service which I did on the 27th of October 2024. It is now the 7th of November and nobody has closed my account. Surely something is badly wrong here?

Ungelöst