Playamo Casino - Did not refund original deposit

Hi all,
I played on Playamo a week ago, I used my girlfriend debit card to deposit funds (200CAD) and won money(100CAD).
I tried to withdraw money but it was rejected due to third party payment.
I realized the third party payment is violation, so I explained everything to customer service agent and I asked to refund original deposit money according to their terms and condition.

on the terms and conditions it states:

""PlayAmo does not accept third party payments. You must make deposits only from a bank account, VISA/MasterCard bank cards, payment systems Skrill/NETELLER or other payment methods registered in your own name. If we determine during the security checks that you have violated this condition, then your winnings will be confiscated and the original deposit will be returned to the owner of the payment account; PlayAmo also is not responsible for the lost funds deposited from third party accounts.


the customer service agent (Angela) just repeat " upload official bank documents to proof your payment" .
( She hasn't tried to understand what I'm asking for help, she just said to prove my card only.)
I already uploaded my bank document when I sign up my account, and I didn't get any help to refund my original deposit money.
so, I just uploaded my girlfriend card's official bank document, too.

Next day, I asked other customer service agent, and that agent said "try to withdraw, and our financial support team will check it"
So, I tried to withdraw money, and waited almost 16 hours on pending.

Finally, some emails with them, they keep refusing to provide the money back to the card holder.
They also considered fraud, and closed my account.

I can't contact anymore, because my account was closed.

I don't understand their customer service, and why my account was closed due to fraud.
Even if it is fraud, they must refund original deposit money first, and then close my account. They just get money, and solve this problem through close my account.
( I explained everything to customer service, and uploaded my girlfriend card's official bank documents include picture of front, back side of card.
Even If it is fraud, how can I uploaded that documents?)

I attached few screenshots.
Is there anything that can be done about this? Any help is greatly appreciated.