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Platincasino - Payment still not processed after 48h

GELÖST

Beschwerde-Info

Unseriöses Casino

Platincasino

Betrag

€ 300

Veröffentlicht am 6. August 2020

So far I have had no problems with withdrawals with the casino. On August 2nd at 10:05 p.m. I requested a payment of € 300. I previously requested a payment of € 850. The € 850 was immediately transferred to my Skrill account. I am still waiting for the € 300 today (August 4, 10:52 pm). The status of this payout is "waiting". The request is being processed. Nobody from support could give me a more precise answer.

I am assuming a technical problem here, as I have made two withdrawals within a short period of time.

It would be nice if Platincasino took care of it.

Today I made another payment of € 500, which has already been confirmed.

Here is a screenshot of the missing payout.

Veröffentlicht am 6. August 2020

The case can be closed. I have received my money.

AskGamblers
Veröffentlicht am 6. August 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.