Mr. Play Casino - Withdrawal delayed for 5 weeks

GELÖST

LyndseyB1

I deposited 1800 to this site 5 weeks ago.

Passed verification etc. I won 13,500 and since this day 5 weeks ago I have had no funds released.

I have emailed and contacted live chat around 50 times. Every time I get the same message that the withdrawal is with the relevant team.

No one helps and all replies are standard.

None can contact the team. They have escalated 15 times and not once have I received a reply. It’s a shambles and don’t know what to do next

AskGamblers

Dear Mr.Play Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Mr.Play Casino

Good morning and Happy New Years!
May we get your username, please.

Best regards,
mr.play Team

LyndseyB1

Julie77u and these details have been sent by ask gamblers. Thank you

LyndseyB1

Mr play thank you for resolving this. My money has reached my account today.

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Mr. Play Casino - Withdrawal delayed for 5 weeks

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

£ 13500

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