Kingmaker Casino - Verification Issues for 5 months now

Dear Kingmaker Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear maxg13,

We sincerely apologies for your experience.
We are happy to inform your account has been verified from our side.
Please let us know if you need any further assistance.

Thank you for being so patient with us! We really appreciate it.

Best regards,
Kingmaker team.

Dear @maxg13,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi, it appears as if my account is now verified, thank you for that. Now hoping I can get my withdrawal in a timely manner. I have requested my first withdrawal 2 days ago and it is still under review.

Dear maxg13,
We can confirm that your withdrawal is in queue for processing by our Finance Department.
We aim to process withdrawal requests within 3 business days, from the next day that the request was made, or from the day of the last processed withdrawal.
Please note that this timeframe excludes weekends and public holidays. The status of your withdrawal will be updated in your balance history once it has been processed.
In addition, bear in mind that in case you decide to revoke an existing pending withdrawal, the withdrawal process will recommence.
Our team wishes you all the best for your future activities!
Best regards,
Kingmaker team.

Dear @maxg13,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.