Kineko Casino - Casino ignores the withdrawal request

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Kineko Casino

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$ 363.44

Veröffentlicht am 20. Juni 2024

Hello, dear Askgamblers.

This casino does not withdraw funds.

I wouldn't post here if I was given any information. Why is the payout delayed? What happened? How long do I have to wait? What can I do to speed up the process? None of these questions have been answered. So I have my doubts, this is all very strange.

I made a request for funds on June 17. Since then the request is still pending. I had a deposit. I can provide all the documents I need to pass the verification process. I am writing every day to the technical support on the website, but they are not giving me any clear answer. They just tell you to wait and don't do anything themselves. No reason why this happened, I didn't find out

Maybe contacting your forum will help me, because I see them solving problems here.

Really hoping for a quick resolution to the problem. Thanks

AskGamblers
Veröffentlicht am 20. Juni 2024

Dear @bonair,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Veröffentlicht am 21. Juni 2024

Dear @AskGamblers,

Withdrawal amount: 2.766968323 Solana

AskGamblers
Veröffentlicht am 24. Juni 2024

Dear Kineko Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Veröffentlicht am 25. Juni 2024

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

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  • 2 Tagen Durchschn. Antwortzeit
  • 6 Tagen Durchschn. Lebensdauer
  • 5,286 USD Durchschn. Betrag

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