InterCasino void winnings by changing rules

GELÖST

agustinpe Israel

inter casino void my winnings of 5000 euro by claiming that i breach out there terms and conditions by put more then 20% max bet from the bonus. when i was playing at the casino the rule was 25% max bet and this is how i play,Suddenly the casino saying that the allowed bet is 20% from the bonus,so why in the website shows 25% from the bonus?! it seemes that they make it on purpose to led me worng.
this is not reasonable.i should get my winnings back.please help me out to get some justice here.

AskGamblers

Dear @agustinpe,
Any update considering your complaint? Thank you.

agustinpe Israel

no nothing at all until now.

InterCasino Spielothek

Dear Agustinpe, we are currently looking into your complaint and we respond very shortly.
Kind regards

agustinpe Israel

okay we are waiting....

AskGamblers

Any news?

agustinpe Israel

no nothing is new.

InterCasino Spielothek

Our responsible department for that are checking things. We will inform you as soon as we have any update.

agustinpe Israel

ok we are still waiting.

AskGamblers

We got information that casino send you a response via email. Are you satisfied with a resolution?

AskGamblers

We got evidence that for this bonus that is 20% max bet, so we consider this complaint resolved.

InterCasino void winnings by changing rules

Beschwerde-Info

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