GreenSpin.bet Casino - 'Torturing' me for days with $60 withdrawal

Dear Zeid,
There were difficulties with your payout on the payment system's side. We kindly ask you to create a new payout request on your card *****7750. The request will be processed from our side as fast as possible.
If that transaction is not successful due to the payment system as well, please use another payment method. Any questions or issues you may have please direct to our email suppor­t@g­ree­nsp­in.bet
Please be informed that we are interested in processing our players' payouts as fast and smooth as possible, but we are not responsible for the payment methods you choose and their functionality in your country.

Dear AskGamblers

I sent GreenSpin casino two emails as they requested, unfortunately till now I did not receive any reply,

Thank You very much for your concern regarding my case

Zeid <surname removed>

Dear GreenSpin.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear player,

Please note that even for supported countries the Casino is not able to guarantee a successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion. But we'll try our best to process your payout.

Again we kindly ask you to make a payout request on the card **7750.

Please note that the Casino is NOT responsible for your communication with your bank. We do whatever we can do on our side, then we cannot control or guarantee your payout on your bank's side. Kindly contact your bank if your payout on the card **7750 will not be successful either.

Dear AskGamblers,
Kindly find attached a screenshot of yesterday withdrawal transaction done by Woocasino on my prepaid card account.
Also I have contacted my bank who issued the card , they confirmed that nothing wrong, and there are no restrictions.
So by now I guess that the problem is in Greenspin casino.
Best regards.

Dear @Zezd0,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear AskGamblers
there is bo reply from greenspin casino
thank you

Dear player,
we contacted you several times and requested that you create a withdrawal request on your BTC wallet as agreed with you.
We didn't see any new withdrawal request from you yet.
Once you create a withdrawal request that we can process, we'll withdraw your funds as soon as we can.
Thanks.

Dear everyone,

I received the money from the casino, the complaint can be closed.

Thank you again askgamblers for your help.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.