Beschwerde #35 GreenSpin.bet Casino

GreenSpin declining withdrawal requests

Von Aspyro

vor 3 Jahren

Hello. I have tried making a withdrawal request several times now (with the same method I used to deposit) but they keep getting declined. I have submitted all my documents for verification but they don't seem to get processed. I have sent 2 support emails to try and solve this but have not gotten a response.

What is also quite odd is that I never got the welcome email sent to me. I know that I used the correct email (in fact I checked multiple times). I haven't actually received any email from Greenspin since the creation of my account. On top of this, my phone number suffers from the same issue as the verification code isn't arriving no matter how many times I try.

My balance is currently showing as "withdrawable" but I can't seem to make the withdrawal so I would just like to get this resolved.

Thank you for taking the time to look into this and I will happily provide any further information if needed.

Best regards.

Unseriöses Casino GreenSpin.bet Casino

Grund Verzögerte Auszahlung

Betrag €35.12

Diskussion

AskGamblers

• Support Team

vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Aspyro

vor 3 Jahren

I would like to inform everyone that the transaction has gone through and the money has been received. Therefor you can close this case as my problem has been resolved.

Aspyro

vor 3 Jahren

There are updates. So I have made the withdrawal successfuly and it was accepted but I havent actually received the money in my bank account. Support said "It says that it was successful in our end" but I have not received anything and I know its not an issue with my bank (I have made sure + this has worked just fine on every other gambling site). It should be noted that the payment method I chose said that it would be "instant".

AskGamblers

• Support Team

vor 3 Jahren

Dear GreenSpin.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

GreenSpin.bet Casino Beschwerde-Statistik

Gelöst 11 / 12

Durchschn. Betrag $1,063

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

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