GreenSpin.bet Casino - No contact and no withdrawal for weeks - Ungelöste Beschwerde

I can't get in touch with the casino, I've already sent several emails and tried to get in touch using the contact form on the website, as the casino doesn't offer livechat, I can't withdraw, and I can't verify my account, I sent my documents and waited 5 days and nothing happened! 20 days have passed, and more recently after opening a complaint my account was closed!

AskGamblers

Dear @denilsonaw,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

denilsonaw

399 euros.

AskGamblers

Dear GreenSpin.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

Dear all,

This complaint has been reopened as per GreenSpin.bet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

GreenSpin.bet Casino - No contact and no withdrawal for weeks

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

€ 399

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