Daddy Casino -Closed account with all winnings for playing network tournaments

Dear @Grindan,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello, 17000 RUB

Dear Daddy Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello. To help us look into this situation, could you please provide the email address you used to register your account at our casino?

[email protected]

Hello,

Thank you for providing your email address. We are currently reviewing the information and will get back to you with an update shortly.

Best regards, Daddy Casino Team!

Hello,

The verification of your account has been finalized. The review identified activity that does not comply with the project rules or fair-play principles. Specifically, an advantage within a provider’s tournament was detected, which contributed to the winnings received.

According to the project’s Terms and Conditions, such incidents are regarded as violations. As a result, the withdrawal cannot be carried out, and the winnings have been voided.

We recognize that this outcome may be disappointing, but maintaining fair and equal conditions for all players is essential.

If the forum administration requests it, all confirming materials can be provided.

Best regards,
Daddy Casino Team!

Well, you didnt say something new. Because as ia said - i played network promo. And provider paid me winnings. Not you. You just want to embezzle money for yourself. Even my last deposit.
So i kindly ask for askgambling administration to judge us about this sittuation, because i dont agree with such money steal from casino.
Best regards

Dear Daddy Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.