It's been about a month that my account is being verified for the source of wealth. Casumo asked for the documents to be submitted which was done a while ago (more then 2 weeks) and since then I have received no updates other then "It's being verified".
My account is locked with 17K$ on it and I can't even log in.
I'm getting extremely worried about it since nobody can provide me any timeline, any idea of where we are in this verification process. The account manager is saying it's being verified and there is no documents required from me but it's been like that for 2 weeks already.
Please help me to resolve this issue.