Beschwerde #3 Casino Infinity

Casino closed my account deposit lost

Von Hobbit

vor 1 Jahr

I created an account there a few weeks ago. I made a deposit of PLN 600. After making the deposit, my account was closed for no reason. I have sent several e-mails regarding this matter, and each time I receive the same answers, telling me to wait because the appropriate department is dealing with it. A month has passed and nothing, no help. I sent them several requests for a refund of my deposit. I have sent all the necessary data for the transfer. Unfortunately, to this day the account is blocked and my money is gone. Please help me get my deposit back.

Unseriöses Casino Casino Infinity

Grund Kontolöschung

Betrag zł600

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Hobbit

vor 1 Jahr

Thank you AskGamblers. The money finally arrived in my account.

AskGamblers

• Support Team

vor 1 Jahr

Dear @Hobbit,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Casino Infinity

• Representative

vor 1 Jahr

Dear Hobbit

We would like to inform you that the transaction has been successfully processed on our end, please contact your banking provider for further questions regarding the speed of processing your transaction.

Best regards,
Casino Infinity

Casino Infinity Beschwerde-Statistik

Gelöst 3 / 3

Durchschn. Betrag $372

Durchschn. Dauer 4 Tage

Durchschn. Antwortzeit 4 Tage

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