Casinia Casino - Did not receive withdrawal manually

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Casinia Casino

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$ 4000

vor 3 Tagen

I've been waiting on a withdrawal from this operator for around 3 weeks.

They closed my account but said my full balance has been manually refunded.

They didn't process a large portion of my account balance yet, though, around 4000 USD.

I emailed them and confirmed the details of where to send the funds, and they said they are processing it, but that was many weeks ago.

I would like an update on when I will receive my withdrawal.

I have attached email correspondence, but have not received a response from them for several days now.

On live chat, I asked today, and they said they need more documents; however, they have not asked for any via email, and I cannot access my account to check anything.

vor 2 Tagen

Dear seanbet3,

Kindly be informed that we have previously sent you an e-mail requesting your payment details, however, we have not received a reply so far. In order to proceed with your withdrawal, we kindly ask you to provide us with the necessary information.

We will require the following details:

Bank name

Bank address/country

Account holder’s full name (must match your player name)

Account number

SWIFT/BIC code

Alternatively, if you prefer to receive your payout via Crypto / Skrill / Neteller, please send us a screenshot from your profile showing your account details.

You can send all the requested information to us by e-mail at [email protected]


Thank you for your cooperation.

Kind Regards,
Casinia Casino Team

vor 2 Tagen

Hi I did already reply to you 3/9 and several more emails since then.

I have attached the details once more for you to see on here.

The deposit network is Tron TRC20 TGt28r­Ud6­N2i­3u5­LQY­fiz­Jrx­BnJ­SqZxr2p

Please arrange the payment asap, thank so much.