Casinia Casino - 750 CAD pending over 1 week

Dear Casinia Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear DD_66,

Thank you for reaching out to us.

We are very sorry about the delay of your withdrawal and the trouble that it might have caused.

The relevant department is aware of the situation, and it is working on it.

As soon as there is an update we will inform you in a timely manner.

Best regards,
Casinia Casino Team

Still no email or information, I have received the above messaging for over a week.

Dear DD_66,

We are very sorry for the delay.

Our relevant team is processing your request.

Once we have an update we will inform you.

Best regards,
Casinia Team

Dear DD_66,

I am happy to confirm that your withdrawal has been processed, and the money has been sent from our side.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

Best regards,
Casinia Team

Hi, confirmed I received remainder of funds. Ty.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.