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Campeonbet Casino - Delayed withdrawal of my balance

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Unseriöses Casino

Campeonbet Casino

Betrag

€ 8000

Veröffentlicht am 22. Januar 2020

My complaint is about my balance. I have won 12k in december. After verifying my account everything went well. Payments took a bit long, but there where no problems. After my 4th withdrawal (because of maximum 1k) i asked for 5th withdrawal. I put that in work at 30 december 2019. Still there is no payment, the status of the payment is on allowed for two weeks. So the withdrawal is accepted.

Contacting live chat is not helping, but after sending a couple emails to relevant department there are still no answers or movement in my withdrawal. Still waiting for my rest of €8.000

Veröffentlicht am 23. Januar 2020

Dear YBANNANY,

Thank you for informing us.

As you could see, your withdrawal request was already approved by us days ago, however it got stuck and we had to re-process it.

You should receive your funds within the day.

Kind regards,
Campeon Casino

AskGamblers
Veröffentlicht am 27. Januar 2020

Dear @Ybannany,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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