Thrills Casino - Been Unfairly Accused in Bonus Abuse

Dear @Meme16,

Any update regarding your complaint? Thank you.

Hi there
Sorry for the delayed answer, was on holiday. We would never claim bonus abuse without a solid cause so do you mind sharing the full explaination?

Regards

Bruno

You are saying that I already used this bonus on this ip which is a lie. I played from my Phone and no one else ever uses my Phone. Then I continued on my computer because battery random out and no one else uses that with er.

Your company is a fraud.

Can you let me know your username?

Username is < removed >

Hi again
After speaking with our team we decided to make a correction on your account. You were right and we made the wrong call this time. I am sorry about that, but the issue has now been resolved.

Regards

Bruno

Thanks you. As I said and was sure about.

Askgamblers, please mark this as resolved.

Yes. I have received my winnings. Matter is resolved.

Based on player's last comment, we consider this case as resolved and it is now officially closed.