Thrills Casino - Locked account without reason

Dear @Neo,

Please let us know if there's some update on your issue.

Hello! I haven't got any answer from Thrills.

Hi
Sorry for delay, but just got back from vacation. I need the player user name in order to see what the issue is on this case.

Regards
Bruno

AskGamblers Complaints Team sent user's credentials directly to the casino management.

I did not find any user with those details provided. Can you please send a screen shot?

Hello! I send you a screenshot. I made it after withdrawal request.

Hi
I been speaking with our payment team and this "user" is a fraud. Due to sensitive info I can not state more then that.

I absolutely disagree with the response of this casino. I believe that his words completely unfounded in my address. Who gives him the right to insult me? If you prove that I broke any rules, I publicly admit that it is is so and apologize.
At this point, I see incorrect behavior Thrills casino that gives me the right to believe that they specifically don't want to pay out winnings and invent mythical excuses for the purpose of misleading their players.
I'm the only one who is the owner of the account.
Whole history of the game from the beginning to the end, I demonstrated in the first post of my complaint. I swear that in the text of the full information about my play session. Furthermore, I don't lie.

Sincerely, Neo Hedlund

Dear Neo,

Please confirm that you agree and accept AskGamblers Complaints Team to be provided with all the relevant information on behalf Thrills Casino management so that we could consider and decide this case accordingly. Thank you.

You could also ask "Neo Hedlund" to pass you the KYC documents our payment team received. This will explain in a quick fashion why we state him as a fraud.

Regards

Bruno

Hello! I send my documents to AskGamblers Complaints Team. Please check.

I can prove any way that my documents is OK.
My main task is to show that I speak the truth and bring this matter to the final.
As a result, I expect an apology from the casino Trills for their boorish attitude to the players.
I turned to a lawyer to file a claim against the casino.

Dear @Neo,

Please send all necessary documents to AG Complaints Department at suppor­t@a­skg­amb­ler­s.com, instead to publicly displayed them. Thank you in advance.

Askgamblers have received mail from our end.

You have received my documents, and you can make sure that I speak the truth.

AskGamblers Complaints Team have been in a direct communication with the Thrills Casino management over the last couple of days. We are afraid we did not manage to achieve resolution of this complaint, we recommend a player to forward this issue in front of the licencing authority of Thrills directly. AskGamblers Complaints Team will comply with the decision taken from licence authority. Until then this complaint is closed and considered as Unresolved.