I played Last Viking Slot at Betpanda.io chose to pay for the free spins bonus for the only option offered $100 for a $1 wager the spins played and finished totalling $1482.90. Then I went back to the buy bonus screen took photo to send a friend along with the screen at the end of bonus round after that I took 1 more spin and total was reflected in the game after exiting the game looked at my wallet total at betpanda.io main page no credit showing look in history shows deducted for $100 along with the free spins lines with ID # but no final total showing at all. So immediately I talked to live chat and I was told they had to escalate the problem then I emailed support to send pics I took to help understand the issue and show the win and make it easier for them to talk to provider of game well it's been 5 days and I'm still hearing same response shown below
Hi there!
Thank you for your patience while we are resolving your case regarding missing winnings.
We are in close contact with game provider and working on resolution. Apologies for the delay, but rest assured our team is working on it and hopefully soon we will be able to provide you more details.
Kind regards,
Betpanda Support Team
Please help I'm just trying to get what I won and that's it despite it being btc and I missed out on holding or selling in this booming crypto market included photos of transaction history along with after the bonus.
