BetAdonis Casino - Not processing withdrawal, citing "funding" issue

UNGELÖST

Beschwerde-Info

Unseriöses Casino

BetAdonis Spielothek

Grund

Verzögerte Auszahlung

Betrag

$ 2733

heartlessb

I'll keep this short. I deposited 3650USD to betadonis via bitcoin. After playing through that sum once I ended up with 2733USD remaining. They approved my account and approved my 2733USD withdrawal, but a few days later it got cancelled. I keep requesting withdrawals and they keep approving and subsequently cancelling them. The first few days they blamed a "BTC issue". Eventually, a week later, the live chat rep told me their corporate account does not have enough BTC on it to fund my withdrawal, even though I deposited 3650USD and lost 900 of it.

It's not acceptable for a casino/sportsbook to accept deposits and then claim they can't afford to send the withdrawal back.

AskGamblers

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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