Beschwerde #47 Argo Casino

Delayed payment of 40,000 RUB

Von betforwin

vor 5 Jahren

Hello AskGamblers.

Recently I won 90.000 RUB at ArgoCasino, sucessfully passed all verifications procedures and have submitted couple withdrawal requests (one for 50.000 RUB and second for 40.000 RUB). I already received my first withdrawal of 50.000 RUB, but the second one is still pending and I cannot receive my money. I have read their T&C stating that the withdrawals should be processed in 24 business hours. So the time has passed and their Support team has refused to provide me with detailed explanation why they cannot process it and just saying me to wait more.

Once again, I would like to get my withdrawals in the time frame stated in their T&C.

Unseriöses Casino Argo Casino

Grund Verzögerte Auszahlung

Betrag руб.40000

Diskussion

AskGamblers

• Support Team

vor 5 Jahren

Dear @betforwin,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Argo Casino

• Representative

vor 5 Jahren

Dear BETFORWIN,

Your second withdrawal request was processed yesterday. Thanks for waiting.

Best Regards,
ArgoCasino.

Argo Casino Beschwerde-Statistik

Gelöst 42 / 49

Durchschn. Betrag $1,978

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 2 Tage

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