- Chat ao vivo 24/7
- Site móvel agradável
- Pagamentos instantâneos para depósitos e saques
- Chat ao vivo apenas em inglês
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de Cassino Wazamba
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
Informações gerais sobre o Wazamba Casino
Com design gráfico diferente da maioria dos melhores cassinos online, o Wazamba Casino se destaca entre as plataformas de entretenimento. O site oferece navegabilidade exclusiva e intuitiva, com jogos bem distribuídos pela tela, cores chamativas e seções de fácil acesso. Em 2020, a casa recebeu o prêmio “Innovation in Casino” pela SBC Awards.
Estabelecido em 2019, o Wazamba possui licença de operação emitida pelo Governo de Curaçao. A casa oferece um bônus de boas-vindas generoso, e seu portfólio é composto por seções de cassino online, cassino ao vivo e apostas esportivas.
- Carteiras Eletrônicas 0 a 24 horas
- Transferências Bancárias 0 a 24 horas
- Pagamentos com Cartão 0 a 24 horas
- Saques aos Fins de Semana Não
- Ganhos de Jackpot Progressivo None
Informações sobre pagamentos e métodos no Wazamba Casino
O Wazamba Cassino aceita métodos de pagamento populares entre os jogadores brasileiros. Na categoria “Depósitos”, há, pelo menos, 25 opções diferentes. Entre elas, estão carteiras digitais, criptomoedas, cartões de crédito e de débito, sistemas de pagamento online e Pix. Para saques, o site aceita mais de 20 métodos - o que é excelente para os jogadores.
Cada um deles possui tempos de processamento diferentes, e o Wazamba informa se há taxas adicionais e limites de transação. Atualmente, todas as formas de pagamento são isentas de tarifas e apresentam processamento instantâneo no cassino online Brasil. No entanto, os limites mínimo e máximo para depósitos e saques variam entre os métodos, começando a partir dos R$ 20 para depósitos R$ 30 para saques. As informações sobre pagamentos e métodos aceitos são encontrados no rodapé da página principal do Wazamba Casino. Ao clicar no botão “Pagamentos”, o usuário poderá verificar e analisar o que a casa oferece.
No Wazamba Casino, o Pix é um dos métodos mais fáceis de transferir dinheiro. Contudo, transferências superiores a R$ 10 mil precisam ser efetuadas via formas alternativas, como Pay4Fun, ecoPayz e Skrill, que permitem pagamentos de até R$ 30.000.
Jogos no Wazamba Casino
Os jogos do Wazamba Casino estão dispostos na página principal da casa. Ao navegar, abaixo do destaque do bônus de boas-vindas, é possível encontrar as categorias ofertadas. Uma alternativa para acessar a biblioteca do Wazamba é clicar em “Jogos”, localizado no menu do cassino.
Ainda, os jogadores podem explorar os provedores de software parceiros do Wazamba Casino para encontrar seus jogos favoritos. São mais de 100 fornecedores que alimentam a plataforma, incluindo as marcas ELA Games, Evolution Gaming, Play’n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Nolimit City, BGaming, Spinomenal, Betsoft e Real Dealer.
Os títulos disponibilizados pelo Wazamba são certificados, possuem sistema RNG e são licenciados por autoridades responsáveis. As qualidades gráfica e sonora são visíveis nos jogos da casa, e a variedade é boa: além de caça-níqueis online, os usuários podem se divertir nas seções de cassino ao vivo, jogos de mesa, jackpots, fliperama e jogos exclusivos.
Os serviços oferecidos pelo site também podem ser encontrados na versão mobile do Wazamba sem enfrentar problemas. Todas as funcionalidades foram otimizadas, com base na tecnologia HTML5, para serem acessadas por dispositivos móveis.
Compromisso do Wazamba Casino com o Jogo Responsável
Prezar pelo jogo responsável é obrigatório para os operadores de cassinos online. O compromisso com as saúdes mental e financeira dos jogadores é exigido pelos órgãos regulamentadores da indústria.
Por isso, o Wazamba Cassino alerta sobre os riscos do vício em jogos e reforça que a prática deve ser encarada apenas como um passatempo - e não investimento. A plataforma é apoiada por organizações especializadas em auxiliar jogadores que sofrem com a dependência. As instituições GamCare, Glambers Anonymous e Gambling Therapy dão suporte à casa.
Para solicitar ajuda, o jogador precisa entrar em contato com o setor de atendimento ao cliente do Wazamba. Os profissionais são qualificados para orientar sobre o que deve ser feito para solucionar o problema e encaminhar o usuário para uma das entidades de tratamento terapêutico.
- +35627780669
Suporte ao Cliente no Wazamba Cassino
O suporte ao cliente do Wazamba Casino é feito por meio de dois principais canais: chat ao vivo e e-mail ([email protected]). O serviço de atendimento está disponível 24/7 em inglês, mas com tradução automática. Tanto o funcionário da casa quanto o jogador podem manter diálogos em seus idiomas nativos, uma vez que a plataforma realiza a tradução das mensagens enviadas. Para dúvidas gerais, o chat.bot é muito bom; porém, se precisar de explicações aprofundadas e mais compreensão do tema a ser discutido, a tradução automática não é eficiente o bastante para solucionar as questões levantadas pelo usuário. Então, será preciso contatar a equipe por e-mail.
Ao entrar em contato com a equipe de suporte via chat, o Wazamba informa sobre o tempo de espera para atendimento. Apesar de simpáticos, os atendentes demoram alguns minutos para retornar as mensagens e esclarecer as dúvidas. O botão de atalho para o chat ao vivo está disponível no menu do site, por meio do ícone com dois balões de conversa.
Para verificar as experiências de diferentes jogadores e suas opiniões, basta acessar a seção de reclamações do Wazamba Casino no AskGamblers. Pode-se perceber que a maioria dos usuários foram atendidos e tiverem seus problemas e/ou questionamentos solucionados da melhor maneira possível.
Bônus do Cassino Wazamba
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Reclamações
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Estatísticas de Reclamações
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Dear Uffe, Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service. First of all, we would like to assure you that the case has been deeply investigated by our Administration Team. We would like to kindly inform you as per the T&C of our project, paragraph 7.1.4 the Casino retains the right to restrict the availability of a promotion to any person. Any such restriction will not impact players who have already started wagering under a promotion. We do regret that you have decided to close your account, but should you decide to resume your game at our casino, we will be happy to see you! Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Wazamba Casino Team.
I like the games. Great choice easy to navigate from one to one. Chat available at any time. Deposits easy to make with different options. Thats all what you can like
Waiting 10 days for withdrawal, asked by financial department to split my withdrawals in few parts to increase the time of waiting. .When I asked when is my withdrawal going to be processed I heard that I just win to much and need to wait longer
Dear Rafal, Thank you for taking your time to write this feedback. We understand that being able to withdrawal winnings in an easy and convenient manner is something that our players value, so we always strive on having withdrawals processed as quickly as possible. We are truly sorry for the delay with your withdrawal requests, however we can assure you that we will work harder to improve our service. Moreover, we would like to inform you that both your withdrawal requests are planning to be executed today, the Financial Department will provide you with an email as soon as they will be processed from our side. Furthermore, we would like to kindly draw your attention that the next withdrawals will be processed faster according to your new withdrawal schedule. Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Administration of Wazamba.com
First impression was super good. Very nice visuals and great graphics. Like that, you can pick a hero/avatar, gives a great fantasy feel into an adventurous universe.
I like to play and go, to contact them on live chat to get hands on the promotion seem a bit much. No demo games or anything without log in, and had a problem creating my account. Realized I had to contact support for almost everything, don't have time for that.
Dear valued customer, Thank you for taking your time to review our website! We value every opinion. Can you tell us what issue have you faced when tried to create an account, please? We will help you to deal with it. We also want to tell you, that you can test any available game in the demo mode. If you faced any inconveniences, our Support team would be happy to help you to solve any issue! Looking forward to hearing from you! Best regards, Wazamba.com Administration
Easy site to navigate. Not much else too add only its got lovely colours
Waiting nearly a week to hear back about my account verification. Also questioned why a certain game had slow gameplay which made me question this sites integrity. Not recommended
Dear Valued Customer, Thank you for taking the time to review our site! We highly value every opinion! We would like to kindly inform you, that your account has been successfully verified within 24 working hours, on the 22nd of March. We are trying to improve our timings and hope that you will come back and enjoy many colorfull slots, and extra achievements at Wazamba! Note, that when you win next time, you won’t need to pass verification procedure, and you’ll be able to receive your winnings very fast! Should you have any more questions, do not hesitate to contact us in LiveChat or via [email protected]. We are always happy to help you! Best regards, Administration of Wazamba.com
+ Decent game selection, though some are not playable
+ Nice looking website
- No easily available responsible gambling options (account limits, cooldown period, etc.), have to send e-mail manually
- Most bonus offers are not automatically credited to account, have to contact support to get it
- Some slots are laggy. Especially Play'n GO slots are completely unplayable, slots like BOD take 10 secs for each spin. I've tried several times over several weeks, without improvement.
- The deposit bonuses has very strict game limitations. If you're used to the normal range of wagering slots, you need to read the bonus terms very carefully.
- Free spin bonuses are a joke. I've gotten 50 free spins on some obscure slots, and it's on €0.02/0.03 stake. The slots will normally have a min bet of €0.20/0.30 out of free spins, meaning the casino and the provider has gone out of their way to manipulate the slots to make the free spins as useless as possible (and I thought €0.1 Starburst spins were a bit of a waste). If you deposit €100 and get credited 50 free spins, it is equal to a 1% deposit bonus.
Good selection of games. They have many games to play.
Poor handy site many games are full of bugs in the mobile version. They should invest in some programming. The Withdrawal Limits is very very very bad!! 500/day and they don't have a deposit limit. If it comes to withdrawal the are really complex no flushing pending period 24 working hours. They remove all my bonus coins I got and changed the bonus condition after they remove. So I lost 31000 coins with no reason. Don't play in this casino for real! They are many better casinos!
Dear valued customer, Thank you for taking your time to review our website! We highly value your opinion! We regret that you faced inconveniences in the process of the game and haven't enjoyed your time on the website! We will work even harder to improve our service and our soft. We want to let you know, that our Finance Department works in accordance with our Terms&Conditions. As stated, "6.20 Financial Department reserves the right to change the withdrawal amount depending on the player's activity on the site." Kindly, note that all your requests were proceded in accordance with your account limits, "6.12 The withdrawal is carried out according to monthly withdrawal limits taking into the status of the player on the site." We regret your decision to close your account, and we will be glad to see you on our website again! Should you have any questions, do not hesitate to ask our team, we will be happy to help you! Best regards, Administration of Wazamba.com
Good games selection. That's about all I can say tbh
Policies such as splitting withdrawals. 500 withdrawal cancelled and I was told to withdraw 250 in 2 separate transactions. The first being processed the next day only to be told the second would not be paid until 4 days later?? What kind of behavior is this from a casino. Also 500 daily withdrawal limit is draconian. Live chat are totally unintested in helping the customer and drone off massive sections of ts and Cs as appropriate answers. Often live chat will blame there finance department or manager and vice versa. Total amateurs when it comes to customer service. Avoid if you want an easy life and stick with genesis, videoslots etc.
Dear valued customer, Thank you for taking the time to share your feedback regarding the service we offer. We value highly all of our players. In order to be able to check this situation and provide you with an answer, we kindly ask you to provide us with your username in our Casino. In case you have any questions regarding this procedure, please do not hesitate to contact us through the live chat service or via email, as we will be more than glad to assist you along the process. Kind regards, Administration of Wazamba.com
Its a fun and friendly looking casino. Generous freebies and reward scheme whereby players earn coins that can be used to purchase items such freespins or bonus money etc..
Verification stall tactics used upon withdrawal requests which took days and countless visits to live chat for help. Finance team were inefficient. Chat support needs further training on KYC protocols. Reward program needs a technical review as it is now weeks and I'm waiting for the coins earned to be put on my account. Welcome deposit spins are also maxed at 0.06cents per spin on 30 payline game
Dear valued customer, Thank you for taking the time to share your feedback regarding the service we offer. We value highly all of our players. In order to be able to check this situation and provide you with an answer, we kindly ask you to provide us with your username in our Casino. In case you have any questions regarding this procedure, please do not hesitate to contact us through the live chat service or via email, as we will be more than glad to assist you along the process. Kind regards, Administration of Wazamba.com
Wazamba casino has a fine looks and many games.They respons quickly at chat and everything is alright until you will take a withdraw.
I have been lucky with the playing at wazamba and won some money. But they have a very low payoutlimit at 5000 nok pr.day. I would have payd to my bank that I used for deposit but they could not do it to Norway they said.
My secound withdraw at 5000 nok to skrill was canseled. When I ask why i was insisted that I had to split up the pay 2500+2500.It was ok for me but the next day I was told only one outpay at day and max 3 withdrawals on hold.After that the payouts have almost stopped.Do not play at this casino.
Dear Oyvind, Thank you for taking the time to review our website! We really appreciate your opinion! First of all, we would like to congratulate you on your winnings and really looking forward to seeing you playing with us for the future. We would kindly like to invite you to check your email, as our Finance department has sent you a schedule of your following withdrawals. Regarding the withdrawal payment method, please note that this is procedure is carried by our Finance department in full accordance with point 6.1: "The website will try to satisfy your wishes in terms of payment method, however, it cannot give guarantees. Therefore, the Casino may work through and perform payments using other payment systems that differ from the one you requested to be used for the withdrawal." Regarding withdrawal limits, on the website, you can see monthly withdrawal limits for your account status. And our Finance department proceeds all requests in accordance with the personal schedule of the player, as stated in the point 6.13 : "The casino administration reserves the right to make payments according to individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level or other relevant factors." In case, you have any additional questions or concerns, do not hesitate to contact our Support team, which is available for you 24/7 and would be glad to answer all of your inquiries. Best regards, Wazamba.com Administration
The casino has a lot of games and the site is easy to navigate.
Deposited a lot of money and lost it all of course. Just another casino that is hungry for your money and wont even give their players playtime. They have a coin system that gives you the possibility to exchange the coins for bonus money. I exchanged so that I was to get 2550kr (about 250 Euros). Instead I got 50 kr (5 euros) and the other bonus was canceled for some strange reason and the casino wont give them to me. They have offered me 1000 kr (100 euros) as a compensation that shows that they have done something wrong but they still wont give me the money that I have exchanged from my coins. Don't play here. They will cheat you of your money!!
Dear Robert, We value highly all feedback coming from our clients and thank you for taking the time to review us. Rest assured that we have checked your case in full and have managed to find the reason for this misunderstanding. Please, note that only one active bonus at a time is allowed by our system and thus why when exchanging coins for bonus money the newly exchanged coins automatically were canceling the already active bonus. This has been explained to you by our live support agents and furthermore, the bonus has been credited in full to your account. The full amount of 2500 NOK was credited manually to your account and has been played down by you, so we would kindly like to ask you to update the information. We do understand your frustration in full, however, please check once again that we have corrected this misunderstanding and furthermore explained the reasons for this situation within the live chat service. We are looking forward to your cooperation and would also love to see you back with us. Kind regards, Wazamba.com Administration
Notícias do Cassino Wazamba
Leia todas as notícias sobre o Cassino Wazamba, fique ligado nas novidades e bônus exclusivos.
Tudo mudou para um sortudo apostador no último dia 3 de junho. Afinal, essa foi a data em que ele recebeu o incrível prêmio de 1 milhão de euros no confiável Cassino Wazamba, aclamada marca da Soft2Bet. De uma outra para a outra a vida do jogador mudou completamente e, aqui, contamos mais detalhes dessa grande vitória!1 milhão de motivos para estar felizÉ impressionante quando um prêmio tão grande sai, especialmente se isso depende exclusivamente da sorte, concorda? Pode até fazer você pensar que existe algo maior! Dessa vez, a sorte bateu na porta de um apostador que jogava em um dos mais de 5 mil títulos do Cassino Wazamba.Isso aconteceu no último dia 3 de junho e, como resultado, o afortunado recebeu um prêmio de 1 milhão de euros no Cassino Wazamba! O nome do jogador não foi anunciado, mas isso não nos impede de celebrar o grande feito. Boris Chaikin, CEO da Soft2Bet, também mostrou-se feliz pela grande vitória e parabenizou o jogador. “Todos da Soft2Bet gostariam de parabenizar o jogador que teve a dona sorte ao seu lado ao ganhar o prêmio de 1 milhão de euros”, ressaltou Chaikin.Ele ainda acrescentou: “Estamos felizes pelo indivíduo em questão, que faz parte do crescente exército de fãs que curtem uma experiência de entretenimento de primeira classe oferecida pelo nosso aclamado Cassino Wazamba”.Jogos de cassino no WazambaQuando alguém conquista um grande prêmio em cassinos online, outros jogadores também se entusiasmam na esperança de serem os próximos vencedores. Então, vale a pena saber que no Cassino Wazamba você encontrará mais de 5 mil jogos de cassino desenvolvidos por renomadas fornecedoras de software do setor, como Play’n GO, Push Gaming, Yggdrasil, entre muitas outras. Além dos numerosos caça-níqueis online, o site disponibiliza outros tipos de jogos, inclusive salas de cassino ao vivo. Disponível em diversos idiomas, como inglês e português, o Wazamba pode ser acessado pelo computador ou pela maioria dos dispositivos móveis. Se optar por apostar no site dele, aproveite para conferir a nossa avaliação do Cassino Wazamba e conhecer o que de melhor a plataforma tem a oferecer!
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The 2 stars is for the many providers and their friendly live chat, and that it used to be a cool place to play.
Its not the first a casino who has the same owner is behaving strange to loyal customers, but i have never experienced Wazamba casino acting like this before.
It makes you wonder.
I dislike that when following their promotions, and make deposit for a bonus like so many many times before, and when bonus suddenly wasnt credited automatic i went to livechat for help, there i'm told that their sorry but the bonus is not available, but they offer me some tournament.
Nothing telling about this on the casino website, and no mails have been send out.
This i dislike big time, and i can only encourage other players to stay away from them, their behavior will change for sure.