Golden Star Casino

Customer service is outstanding, my VIP manager Nika was unbelievable at resolving a withdrawal issue we had. She went above and beyond communicating with the finance dept answering my questions 24 hrs a day!

Not really anything to report here apart from we had issues withdrawing and it took some time to process. Once it was all approved cash out was pretty fast.

The animation of the loading of the website is very nice, I liked it very much! I was surprised that there is an opportunity to place bets in BTC in some games, I`ve never seen something like that before! And there is an app for Android phones, but I don`t have one.

There is no app for iPhone, the games and the website itself are very dull, the loading of the website is too long for waiting. I couldn't find the bonuses tab at all, I`ve been trying for 10 mins, and I didn`t find any info about a cashback, there is no promo on the main page of the website.

Worst casino I've ever dealt with. I like nothing, don't trust the good reviews, they ask players for good reviews in exchange for bonuses. Apparently spending $400 in one day won't even get you a bonus, they gave me 40 free spins on B gaming which every knows is about 50c of winnings. I asked twice and was promised to speak to the VIP department about getting a actual bonus but was just a lie, and they never contacted me and wouldn't let me contact them. I spend a lot of money on casino every week, this casino will not appreciate you spending money they just treat u like another number. If you want to be treated like a person I suggest you sign up to a different casino, their good reviews are all fake.

I dislike all their lies, your spending your hard earned money you at least want to be told the truth about your account. The live support don't do anything terrible customer service. Everything I have spoken about I have screenshot evidence of it so I can prove it, this casino is horrible, don't sign up with them you will regret it. I have been played on over 40 different casinos in the last 5years and I rate this casino to be in my top 10 worst casinos online. Do you self a favour and don't sign up.

All in all, such a great casino! Keep up the good work and I hope to play again when I can increase my bankroll to play for stakes high enough to achieve a win to withdrawal

I have deposited twice at your casino to test the waters so to say 😊
Such an amazing range of games, in particular your provider from BTG!
Your wagering requirements are generous at 40x which has given me a good amount of time to play 😊
As I am old school I prefer to deposit and withdraw in cash (bank transfer). The only down side it the large amount required to withdraw $500 which is substantial for those who like to play small stakes.

LIKED

Easy to find your way around and easy to verify your account. Love it haha. Very clear page easy to learn. Good starter pack for new players, good and quick chat service
Large selection and good quality of games, deposit, and withdrawal methods are satisfactory

DISLIKED

No free anything with out deposits which is no good when other online casinos give free spins and what not to new members. Sometimes the page loads a long time. Not all games work properly and sometimes get stuck. Little promotion for no deposit players. The page on the mobile application could be more readable

I love playing in this casino. I made few deposits and won something pretty quickly. Wanted to check for withdrawals, and they were fast, which made my day. Good support as well.

A few times some of the games stopped loading, which made me wait untill it was fixed. Other than that I do not see anything to complain about. Nice casino.

I like how I can play all the games and the support team are mostly always online and the bonuses seem fair. I JUST like how the site is set up also.

I don't like the games that the free spins are given. And I don't like how we have to wait to play all the free spins in a few day it wood be beta if they gave all of them at once

Great casino, random loyalty bonus. Are great huge selection of slots, 24/7 online chat and fast response, if you are considering signing up for an online casino I highly recommend GOLDEN START CASINO! 😃

The games are arrange nicely per category so I do not need to scroll to the bottom. I can choose my slots per provider than I know of. This lets me choose my games and I can switch from one game to another by clicking the category.

There may be lots of games and easy navigation like from but for me I do not like how long it makes me wait for my cash withdrawal request. For only 75 eur and ewallet, the wait is too long here. I only ever use neteller for my payment and withdrawal for all online casinos, for most online casino it just takes a few hours for my casino wallet to be transferred to my neteller. But here it takes more than that. The notice is 1-3 processing days but at some online casino it does not take that long esp if using ewallet that is not issued with a bank. The only solution here is for me to wait for it to be credited to my neteller account… I hope they improve this better in the future.

Friendly and helpful and professional with loads of bonuses and quick communication.
Fast payout and withdrawal also great platform and layout of casino.

There's nothing to dislike in my review besides the fact that love the live chat option quick and fast. Everything is perfect. Also very friendly chat :)