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Golden Star Casino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 138 Avaliações
Tempo de resposta às reclamações 11 Reclamações
2 dias média 11 Reclamações
O que gostamos
  • + de 2.500 jogos de cassino
  • Retiradas rápidas, em 24 horas
  • Diversos métodos de pagamento
  • Suporte 24 horas, em português
O que não gostamos
  • Poucas opções de jogos de mesa
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Golden Star Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://goldenstar-casino.com/pt
Estabelecido em
2012
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Alemão, Búlgaro, Chinês, Coreano, Croata, Esloveno, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Facebook, Telegram, Instagram, X, WhatsApp

Golden Star Casino é um dos cassinos online que tem mais de 2.500 jogos de cassino produzidos pelas melhores operadoras de jogo, como NetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet, GameArt, Qucikfire, Thunderkick e Amatic. O site está disponível em diversos idiomas, inclusive português. O cassino pode ser acessado pelo celular e há uma área de cassino ao vivo para jogadores que gostam da sensação de um cassino real. O Golden Star Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Jogadores de alguns países não podem se registrar e muito menos jogar valendo dinheiro real devido algumas restrições. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

Um dos diferenciais do site Golden Star Casino são as ótimas fornecedoras de caça-níqueis online que o site oferece para os jogadores. Platipus, Booongo, Spinomenal, Playson e Bgaming estão entre as principais delas. 

Os slots podem ser encontrados logo na página principal do site e também nas diversas categorias disponíveis, incluindo novos jogos, jackpots, bonus buy e jogos cripto. Se preferir, os usuários podem selecionar o jogo preferido de acordo com a fornecedora ou ainda por nome, utilizando a ferramenta de busca. 

Entre os jogos mais populares, estão caça-níquel Lion Gems: Hold and Win, caça-níquel Joker's Coins: Hold and Win, caça-níquel Christmas Big Bass Bonanza, caça-níquel Aztec Magic Megaways

Vale destacar que o Golden Star ainda oferece jogos de mesa populares. Entre os destaques estão bacará, blackjack, roulette, vídeo poker, bem como suas variações. 

Na seção outros, os jogadores podem acessar diversos títulos de vídeo bingo, jogo do bicho, keno online, crash games e jogos de prêmio instantâneo.

Cassino ao vivo

O site ainda apresenta uma variedade de jogos de cassino ao vivo. Nessa área, há diversas opções de salas, todas com transmissão simultânea e crupiês reais. 

Quem gosta de tentar a sorte em um ambiente mais interativo e imersivo, poderá contar com diferentes tipos de jogos ao vivo, como roleta, blackjack, bacará e poker. 

Cassino para celular

O Golden Star Casino é muito prático e acessível, o que significa que pode ser utilizado por meio de vários dispositivos, não somente em computadores. 

Os jogadores podem jogar caça-níqueis por smartphones e tablets, tanto de sistemas iOS quanto Android, uma vez que o site é otimizado para navegadores mobile. Além disso, todos os demais serviços do cassino estão disponíveis para celular, como suporte, registro de conta e promoções. 

Suporte

Quem precisar de ajudar ou tirar dúvidas poderá contar com a equipe de atendimento ao cliente do Golden Star. A maneira mais rápida e fácil é por meio do suporte via chat online, que funciona 24 horas, todos os dias e está disponível em português

Ainda é possível enviar um e-mail para o cassino ou contatá-lo por meio de número de telefone internacional. Há ainda uma seção de FAQ com respostas para perguntas mais frequentes. 

Imparcialidade e segurança

O site é protegido com a tecnologia de criptografia SSL que mantém as informações confidenciais dos jogadores seguras e protegidas. O cassino foi auditado pelo iTechLabs, um laboratório de testes de certificação para sistemas de jogos online.

Isso significa que os jogos de cassino encontrados no Golden Star Casino utilizam gerador de números aleatórios, o que garante resultados imparciais e justos o tempo todo. 

Jogo responsável

O Golden Star Casino apoio o jogo responsável. Por isso, o site só permite acesse a pessoas com 18 anos ou mais e oferece aos usuários ferramentas de controle.

Tais ferramentas permite estabelecer limites de depósito, aposta, perdas, bem como criar períodos de pausa/intervalo e até mesmo realizar a autoexclusão.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Golden Star Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Golden Star Casino - Refund delayed declined
Dear AskGamblers Team! I'm writing a complaint because i have troubles getting my money from Golden Star casino! I stumbled upon the website, and decided to sign up. Before signing up I have asked their live chat whether if I'm allowed to place bets from Finland , which they have confirmed therefore I've signed up. Once the deposit went through however I couldn't place any bets. I contacted their customer service via Live Chat and they were not able to resolve this issue. Next I wanted to withdraw my money however I was denied, due my profile was not verified yet. I verified it and after verification they have told me that I can't withdraw my money unless i wager 3x times the deposited amount. Therefore they've directed me to send an email to their customer service from which i've later received that due to geo-restrictions I am unable to wager my money. So at this point I couldn't withdraw my money due to the fact that I was unable to wager because of their geo-restrictions. After that the customer team asked me to provide my bank account details which I did. They've told me that the issues has been forwarded to their payment provider however they could not tell me a definitive timeline how long would it take to review my case. Furthermore I've read the casino's Terms and Conditions and I could not find a paragraph where it says players from Finland are not allowed to participate. Secondly I was mislead by their live chat as they have told me that I can place a bet from Finland, which they've admitted in their apologising email. Lastly if this is the case why am I able to open their website from Finland if they have geo-restrictions? So therefore I think it is completely unreasonable for them to hold my deposited 200 euros as I was mislead by them, furthermore I can not fulfil their wagering requirements due to geo-restrictions, so my money is stuck with them. I would like to ask Golden Star Casino to provide an immediate payback of my deposited funds as they are holding my money wrongfully. 4 days have been passed and there is still no information from them.
staus Resolvido
€200
Golden Star Casino - Withdrawal Nightmare
Hi there
I have been playing at this casino for quite sometime and without any decent withdrawal up until now. I didn’t have any issues for the small amounts withdrawn (ie. $50 through to $300). But I finally had a win of $1400 yay but have had nothing but problems. It’s been terrible. I used the normal withdrawal method (Visa card) as I have always done with them (same card also) and same card at all other casinos (never any issues). So I withdraw the $1400 and it gets ‘canceled’. Yes I ensured the play through requirements were met as always. I asked why it was cancelled and was told it was an ‘issue’ with my bank and to contact my bank. I did and my bank advised there was no issue on their end and I had never heard of this ‘bank issue’ before. So, I tried again, it was ‘cancelled’ again. I’m told the same thing and told to use another withdrawal method. I try a smaller amount of $400 on my usual Visa card and it also was ‘canceled’. A million messages later and no one is making sense and my frustration is through the roof as I ask for a manager but no one will help. They tell me to now use a bank withdrawal instead. Ok, by this stage I just want it done. I go through the process of giving my bank details plus required screen shot of proof of bank account (statement). I get a message to say my withdrawal again canceled. Now indeed my frustration has hit the roof. I was told that my statement screenshot wasn’t accepted by the finance department yet I did everything correct and as asked. I complained and asked to speak with a manager. The live chat rep then said she ‘convinced’ the finance department to accept my submitted document and that the withdrawal has been approved and processed. It hasn’t. It still sits as pending days later and I ask why is it still sitting as ‘pending’ and not ‘approved’ when I was told it was approved and I got told that they were ‘waiting to hear from my bank’. I have never heard of this either and I’m at my absolute wits end. It’s been a terrible experience with a casino I have been a long time loyal player with. It’s not right nor fair to do. Please help. Thank you kindly
staus Resolvido
$1400

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 7,211
Duração média da reclamação 21 dias
Resposta média 2 dias

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Principais avaliações de nossos jogadores

I like the large amount of slot and providers… fast withdrawal and a lot of deposit method are available! I highly recommend you to play on Golden Star Casino!!

Hi, Shiirleyy 🥰 Thank you so much for your positive feedback! We're glad you enjoyed the wide selection of slots, quick withdrawals, and the variety of deposit methods available💫🚀 Your recommendation truly means a lot to us, and we’re excited to keep delivering top-notch experiences for you at our casino☺️ Best regards, Golden Star Casino

user avatar

The casino offers an excellent gaming experience with a wide selection of slot machines and table games. The interface is easy to navigate, and the registration process is quick and straightforward. The platform provides smooth gameplay and reliable customer support. It’s a fantastic option for both beginners and experienced players looking for fun and exciting gambling action. Highly recommended!

Hey mahekeb, thanks for the awesome feedback! 🎰✨ Great to know you're enjoying the smooth gameplay and wide selection of slots and table games! 🚀 We’re all about making things easy and fun, so it’s fantastic to hear we meet your expectations. Wishing you exciting moments and big wins ahead! 🍀💸 Best regards, Golden Star Casino Team

user avatar

Lot of nice slot, you can receive really nice bonus and withdrawal are fast!!!!! Really love playing on golden star casino. You will have a lot of fun!!

Hey Shiirleyy, thanks for the amazing feedback! 🎰🔥 Glad to hear you're enjoying the slot selection, great bonuses, and fast withdrawals! 🚀 We love bringing the fun, and it’s awesome to know you’re having a great time. Wishing you more lucky spins and big wins ahead! 🍀💸 Best regards, Golden Star Casino Team

user avatar

A really good casino for slots, there is a lot of bonuses available when you make a deposit. You should absolutely play on this site. Plenty of exclusive stots. go go

Hey Holograph9, thanks for the great feedback! 🎰🔥 Awesome to hear you’re loving the slot selection and deposit bonuses! 🚀 With plenty of exclusive games, there’s always something exciting to try. Wishing you lots of fun and big wins ahead! 🍀💸 Best regards, Golden Star Casino Team

user avatar

I've been depositing and playing on that site from 2023 and ! had won one time and made a withdrawal request they told me that I am not eligible for play. And they reset all the winnings. This site is a SCAM dont play with them.

Hey burwhite, we’re sorry to hear about your experience. Account eligibility and withdrawal requirements are based on our terms and conditions, but we understand how frustrating this must have been for you. If you believe there was a misunderstanding, we’d be happy to review your case. Please reach out to our support team, and we’ll do our best to assist you. 🎰💬 Best regards, Golden Star Casino Team

user avatar

like this casino because they have so many games to choose from. They even have a live casino. I recommend this casino. You even have the chance to get a VIP manager.

Hey Djmoonlight, thanks for sharing your thoughts! 🌟🔥 We’re thrilled that you’re enjoying the variety of games and our live casino! The VIP program is definitely a great feature, offering even more personalized service and exclusive benefits. 🚀 Hope you keep having a fantastic time — wishing you lots of lucky spins and big wins! 🍀💰 Best regards, Golden Star Casino team

user avatar

They first take money from you, and then you start do verification before playing. So money take no problem, after they take money problem will start coming :) Free spins from first deposit was impossible to use. Didnt get any help from them. Kindly not reccomend to use this casino

Hey Omen1k, we’re sorry to hear about your experience. Verification is a standard security measure to ensure safe and fair gaming for all players. We understand it can be frustrating, but it helps protect your account. As for the free spins, they should always be available according to the promotion’s terms — our support team would be happy to check this for you. If you’d like us to review your case, please reach out — we’re here to help. 🎰💬 Best regards, Golden Star Casino Team

user avatar

I like Golden Star Casino because it has lots of games and good payouts too. The customer service is also responsive. Based on my experience first i hear about this online gaming site i was shocked since one of my friend try to deposit $200 and got the jackpot prize so when i try it with the promotion they got with only $20. i also win big so starting that day i never stop playing Golden casino it excites me if i got the chance to play cuz all i know when i play its always a win.

What i dislike about this casino is when you deposit the minimum which for me its always a loss. Every time i deposit $30 in this casino i already know that i will be gone too fast and you wont enjoy it because they have lots of game to choose and you don't know what to play so if you deposit the minimum money that need to be deposited just don't play cuz it will be gone quickly i always recommend always use there promotion too.

Hey Zoilonwilfred, thanks for sharing your experience! 🎰🌟 It’s awesome to hear that Golden Star Casino has brought you some big wins and excitement! 🚀 We love seeing players enjoy the games and promotions. We totally get that smaller deposits can sometimes feel like they don’t last long — there are so many great games to explore! Using promotions is definitely a smart way to get more playtime and chances to win. Wishing you continued luck and more jackpot moments ahead! 🍀💸 Kind regards, Golden Star Casino team

user avatar

Managers and live chat support receive the biggest advantage! when it comes to games, like everywhere, you need luck and you have to play to win 😀😀 You can really pay out real money from the free spins awarded, everything is possible...

It takes a very long time to verify the account, if you send the wrong document, they cancel the payment and then you have to send another document and submit the payment again and you are back in the queue for verification 🙁🙁

Hey piotrwasik, thanks for the great feedback! 🎰🌟 We're glad to hear you’re enjoying our support team and the free spins payouts! 🚀 Luck definitely plays a big role, and we love seeing players win.🤩 We understand that verification can sometimes take time, especially if documents need to be resubmitted. Our team works hard to process everything as quickly as possible, but we appreciate your patience. If you ever need help with document requirements, feel free to reach out to support — we’re happy to assist! 🍀💸 Best regards, Golden Star Casino team

user avatar

Nice casino with plenty of bonuses to claim and extremely large selection of games. Didn't have much luck in first few deposits, but when I have finaly won, withdraw was processed very fast (in 5 hours). Will be back for sure! Good job and keep doing it so!

Dear Blacklight121, Thank you for sharing your positive experience with us, much appreciated! We always put great effort into trying to make our players' journey as pleasant as possible. Moreover, we are happy to hear that you are satisfied with fast payment services, as we always provide our customers with the best options for payment. Kind regards, Golden Star Casino team

user avatar

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