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Golden Star Casino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 138 Avaliações
Tempo de resposta às reclamações 11 Reclamações
2 dias média 11 Reclamações
O que gostamos
  • + de 2.500 jogos de cassino
  • Retiradas rápidas, em 24 horas
  • Diversos métodos de pagamento
  • Suporte 24 horas, em português
O que não gostamos
  • Poucas opções de jogos de mesa
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Golden Star Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://goldenstar-casino.com/pt
Estabelecido em
2012
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Alemão, Búlgaro, Chinês, Coreano, Croata, Esloveno, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Facebook, Telegram, Instagram, X, WhatsApp

Golden Star Casino é um dos cassinos online que tem mais de 2.500 jogos de cassino produzidos pelas melhores operadoras de jogo, como NetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet, GameArt, Qucikfire, Thunderkick e Amatic. O site está disponível em diversos idiomas, inclusive português. O cassino pode ser acessado pelo celular e há uma área de cassino ao vivo para jogadores que gostam da sensação de um cassino real. O Golden Star Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Jogadores de alguns países não podem se registrar e muito menos jogar valendo dinheiro real devido algumas restrições. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

Um dos diferenciais do site Golden Star Casino são as ótimas fornecedoras de caça-níqueis online que o site oferece para os jogadores. Platipus, Booongo, Spinomenal, Playson e Bgaming estão entre as principais delas. 

Os slots podem ser encontrados logo na página principal do site e também nas diversas categorias disponíveis, incluindo novos jogos, jackpots, bonus buy e jogos cripto. Se preferir, os usuários podem selecionar o jogo preferido de acordo com a fornecedora ou ainda por nome, utilizando a ferramenta de busca. 

Entre os jogos mais populares, estão caça-níquel Lion Gems: Hold and Win, caça-níquel Joker's Coins: Hold and Win, caça-níquel Christmas Big Bass Bonanza, caça-níquel Aztec Magic Megaways

Vale destacar que o Golden Star ainda oferece jogos de mesa populares. Entre os destaques estão bacará, blackjack, roulette, vídeo poker, bem como suas variações. 

Na seção outros, os jogadores podem acessar diversos títulos de vídeo bingo, jogo do bicho, keno online, crash games e jogos de prêmio instantâneo.

Cassino ao vivo

O site ainda apresenta uma variedade de jogos de cassino ao vivo. Nessa área, há diversas opções de salas, todas com transmissão simultânea e crupiês reais. 

Quem gosta de tentar a sorte em um ambiente mais interativo e imersivo, poderá contar com diferentes tipos de jogos ao vivo, como roleta, blackjack, bacará e poker. 

Cassino para celular

O Golden Star Casino é muito prático e acessível, o que significa que pode ser utilizado por meio de vários dispositivos, não somente em computadores. 

Os jogadores podem jogar caça-níqueis por smartphones e tablets, tanto de sistemas iOS quanto Android, uma vez que o site é otimizado para navegadores mobile. Além disso, todos os demais serviços do cassino estão disponíveis para celular, como suporte, registro de conta e promoções. 

Suporte

Quem precisar de ajudar ou tirar dúvidas poderá contar com a equipe de atendimento ao cliente do Golden Star. A maneira mais rápida e fácil é por meio do suporte via chat online, que funciona 24 horas, todos os dias e está disponível em português

Ainda é possível enviar um e-mail para o cassino ou contatá-lo por meio de número de telefone internacional. Há ainda uma seção de FAQ com respostas para perguntas mais frequentes. 

Imparcialidade e segurança

O site é protegido com a tecnologia de criptografia SSL que mantém as informações confidenciais dos jogadores seguras e protegidas. O cassino foi auditado pelo iTechLabs, um laboratório de testes de certificação para sistemas de jogos online.

Isso significa que os jogos de cassino encontrados no Golden Star Casino utilizam gerador de números aleatórios, o que garante resultados imparciais e justos o tempo todo. 

Jogo responsável

O Golden Star Casino apoio o jogo responsável. Por isso, o site só permite acesse a pessoas com 18 anos ou mais e oferece aos usuários ferramentas de controle.

Tais ferramentas permite estabelecer limites de depósito, aposta, perdas, bem como criar períodos de pausa/intervalo e até mesmo realizar a autoexclusão.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Golden Star Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Golden Star Casino - Refund delayed declined
Dear AskGamblers Team! I'm writing a complaint because i have troubles getting my money from Golden Star casino! I stumbled upon the website, and decided to sign up. Before signing up I have asked their live chat whether if I'm allowed to place bets from Finland , which they have confirmed therefore I've signed up. Once the deposit went through however I couldn't place any bets. I contacted their customer service via Live Chat and they were not able to resolve this issue. Next I wanted to withdraw my money however I was denied, due my profile was not verified yet. I verified it and after verification they have told me that I can't withdraw my money unless i wager 3x times the deposited amount. Therefore they've directed me to send an email to their customer service from which i've later received that due to geo-restrictions I am unable to wager my money. So at this point I couldn't withdraw my money due to the fact that I was unable to wager because of their geo-restrictions. After that the customer team asked me to provide my bank account details which I did. They've told me that the issues has been forwarded to their payment provider however they could not tell me a definitive timeline how long would it take to review my case. Furthermore I've read the casino's Terms and Conditions and I could not find a paragraph where it says players from Finland are not allowed to participate. Secondly I was mislead by their live chat as they have told me that I can place a bet from Finland, which they've admitted in their apologising email. Lastly if this is the case why am I able to open their website from Finland if they have geo-restrictions? So therefore I think it is completely unreasonable for them to hold my deposited 200 euros as I was mislead by them, furthermore I can not fulfil their wagering requirements due to geo-restrictions, so my money is stuck with them. I would like to ask Golden Star Casino to provide an immediate payback of my deposited funds as they are holding my money wrongfully. 4 days have been passed and there is still no information from them.
staus Resolvido
€200
Golden Star Casino - Withdrawal Nightmare
Hi there
I have been playing at this casino for quite sometime and without any decent withdrawal up until now. I didn’t have any issues for the small amounts withdrawn (ie. $50 through to $300). But I finally had a win of $1400 yay but have had nothing but problems. It’s been terrible. I used the normal withdrawal method (Visa card) as I have always done with them (same card also) and same card at all other casinos (never any issues). So I withdraw the $1400 and it gets ‘canceled’. Yes I ensured the play through requirements were met as always. I asked why it was cancelled and was told it was an ‘issue’ with my bank and to contact my bank. I did and my bank advised there was no issue on their end and I had never heard of this ‘bank issue’ before. So, I tried again, it was ‘cancelled’ again. I’m told the same thing and told to use another withdrawal method. I try a smaller amount of $400 on my usual Visa card and it also was ‘canceled’. A million messages later and no one is making sense and my frustration is through the roof as I ask for a manager but no one will help. They tell me to now use a bank withdrawal instead. Ok, by this stage I just want it done. I go through the process of giving my bank details plus required screen shot of proof of bank account (statement). I get a message to say my withdrawal again canceled. Now indeed my frustration has hit the roof. I was told that my statement screenshot wasn’t accepted by the finance department yet I did everything correct and as asked. I complained and asked to speak with a manager. The live chat rep then said she ‘convinced’ the finance department to accept my submitted document and that the withdrawal has been approved and processed. It hasn’t. It still sits as pending days later and I ask why is it still sitting as ‘pending’ and not ‘approved’ when I was told it was approved and I got told that they were ‘waiting to hear from my bank’. I have never heard of this either and I’m at my absolute wits end. It’s been a terrible experience with a casino I have been a long time loyal player with. It’s not right nor fair to do. Please help. Thank you kindly
staus Resolvido
$1400

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 7,211
Duração média da reclamação 21 dias
Resposta média 2 dias

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Avaliação do jogador
7.2/10 138 revisões

Principais avaliações de nossos jogadores

I'm not gonna lie. In the beginning I had my doubts joining here even though the rating is a 9. Well I registered and deposited many times received welcome bonus package played cash only. I have made many good withdrawals here and I will continue playing here with big doubt. Also for bonus lovers every Friday to Sunday the casino gives 50% on the first deposit to every player. Don't forget to type the code.

Support is friendly. Verification took around an hour to be completed and withdraws via e wallet are made in 10 minutes. Perfection. I don't say that much but when I say it it's a standard. Recommended from me.

Nothing about it. A recommended casino for players to join and play.

Dear KAYENNE23, Thank you so much for the great review! We appreciate to hear that you have been having a great time in LOKI Casino. Our Team is always in the move and do best to earn our Players confidence! We are constantly updating our range of games and payment options. Your positive feedback makes us to work better and better. Keep coming back and good luck, Katherine Golden Star Casino

user avatar

Golden Star Casino is quite new online casino which offer you games powered byNetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet and Amatic software providers. I came across Golden Star Casino a few weeks ago while I was looking for some new casino which offer NetEnt games.

After I opened their website I saw that they have good welcome bonus of 100% match deposit up to 200$. But before I claimed this bonus I received into my account 20 free spins on Starburst just because I registered at their casino. Well with those free spins I didn't have much luck and after some minutes I decided to make deposit there. I made a small deposit of 20€ and I got the same amount of bonus money into balance. The bonus was credited right away and I was ready to play.

I played here only NetEnt software games and I had good run on them. My balance was quite good, I raised it to around 200€ from 20€ deposit. At the end I tried a few rounds with some higher bets, but I didn't triggered any bonus or free spins feature on those games. When I finished the wagering for the bonus I had on my balance around 100€ and I decided to cash out those winnings. But first I uploaded my documents. Documents were approved within' some minutes after I uploaded them, so thumbs up for that. And some minutes later I got the winnings too.

I like their casino, I trust them. Their support agents are good, I didn't have any problems while I was playing here. I also claimed second and third deposit bonus, but I didn't complete the wager for them. I will rate this casino with 9 stars, maybe I will play here more often if I will get some decent bonus to claim.

Dear ZEROOO, We are very happy to hear that you enjoyed your experience with Golden Star Casino. We aim at development by satisfying customer needs, guarantying high and unique quality of Golden Star Casino — after all, your Happiness is our top priority. We wish you every success! Best Regards, Ramil

user avatar
Usuário inativo
10/10

Good variety of games, support was fast when needed, fast verification process and payout, nice bonus. All in all everything a good casino needs. :)

Dear FAVELJ, We appreciate your comments about Golden Star and it was especially pleased to read your kind words. We can ensure you that we’ll work hard in order to keep delivering the best gambling experience. With all my heart I wish you all the best of luck! Best Regards, Ramil

user avatar

Golden Star casino is one of the newest added casinos and they attracted my attention the day they got added to AskGamblers. I am always interested in exploring new casinos and I was glad to see that they accepted players from my country. But not only that, they also are powered by Netent and few other softwares so I already knew I would like their games.

I also liked the fact that they are a quite generous casino as they offer 3 welcome bonus package and the match amounts are great. For first deposit you get 200% match bonus and 50 free spins but for second deposit you get a great 150% match and third gives 50%.

When I visited their page to register, I noticed that they offered 20 free spins on Starburst slot for new members that fill in their account details. That seemed awesome, so after registration I activated my account, filled in details and contacted live support, as it was mentioned in the promotion details.

Support was very nice and told me that I have the free spins added. I managed to win little over 1€ from them and the wagering was quite friendly from a freebie as it was 50x.

After claiming and losing the no deposit bonus, I went in with a 20€ deposit and claimed the 1st deposit bonus. I had 60€ balance and 1600 wagering to meet. I had a nice session with a couple of great winnings but still didn’t manage to meet wager. The second day I came back and claimed 2nd deposit bonus. I had a longer session than before with many ups and downs but still lost. At this time I have claimed all three welcome bonuses but haven't had the luck to make any withdrawals.

Overall I think that Golden Star is a quite promising casino, they have really nice promotions and I am sure I will be visiting them soon.I have also played on their mobile casino and it was very convenient and had good game collection, so that is a plus. I have nothing bad to say about them and therefore I recommend this casino.

A wide range of games, friendly support, good bonus offer, fast payouts, I recommend.

Got my pending withdrawal and bonus for inconvenience

Previous comment:
-----------------------------
I dont got mail about that after I write u that u have problem whit bitcoin, and after that I play there now I lost half my pending withdrawal slot are dead after I cancel withdrawal and play. First time I request 0.95 BTChope I got something!!!

If I knowed that u have problem whit the payment I no cancel and play and lost my winings


Golden Star Casino reply:
--------------------------------------
Please accept my apologize again to you for this inconvenient situation.

We are here to help you, and I am very sorry to hear and read that you didn't wait your withdrawal and lost half of your winnings. But please aware that we didn't hold your money. It's not in our interest.
Today is Sunday and I will try to do my best to resolve this issue as soon as possible. I would very much appreciate if you could be patient to wait a little longer until we look into your situation in a details. It can take more time that you think.

Thanks in advance and hope for your understanding!

Best,
Ramil

Not my type of casino:

- No cashback offers on live casino like all softswiss casinos.
- I asked for a bonus multiple times since I forfeited my bonuses but no one answers to chat as well as
- Support does not speak English they translate everything which means 50% of what they say in not understandable.

Dear Shihada1, We appreciate the interest expressed in our casino. Your comments and suggestions are very important to us. On behalf of the Golden Star team and from me personally, please accept our apologies for this inconvenience. Our consultant will contact you as soon as possible to review your situation more carefully and take appropriate decision. We are constantly working to improve the quality of our support service and all your comments will be taken into account. Thank you and Best Regards, Ramil

user avatar
Usuário inativo
6/10

2 times deposit here...lost never win here, but I enjoy play with this casino this casino offering great bonus 200 % match bonus for first time deposit I think this is very nice offers, next I will win here watch out

Good morning Ujangbujang, It is pleasure for us to hear such a good compliment. We really hope you were enjoying playing with us. If you need any help, please feel free to contact our customer support agents, we are 24 hour for our customers to be able to provide instant help. Cheers, Ramil

user avatar

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