Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações

Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações
Melhores
section image
section image

Encerrado

Golden Star Casino foi encerrado por não responder. Em vez disso, tente estes:

Richard Casino
8.7 /10 88
PowerUp Casino
8.2 /10 32
Boomerang-bet.io Casino
7.8 /10
BetNFlix Casino
7.5 /10 24

Golden Star Casino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 138 Avaliações
Tempo de resposta às reclamações 11 Reclamações
2 dias média 11 Reclamações
O que gostamos
  • + de 2.500 jogos de cassino
  • Retiradas rápidas, em 24 horas
  • Diversos métodos de pagamento
  • Suporte 24 horas, em português
O que não gostamos
  • Poucas opções de jogos de mesa
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Golden Star Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://goldenstar-casino.com/pt
Estabelecido em
2012
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Alemão, Búlgaro, Chinês, Coreano, Croata, Esloveno, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Facebook, Telegram, Instagram, X, WhatsApp

Golden Star Casino é um dos cassinos online que tem mais de 2.500 jogos de cassino produzidos pelas melhores operadoras de jogo, como NetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet, GameArt, Qucikfire, Thunderkick e Amatic. O site está disponível em diversos idiomas, inclusive português. O cassino pode ser acessado pelo celular e há uma área de cassino ao vivo para jogadores que gostam da sensação de um cassino real. O Golden Star Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Jogadores de alguns países não podem se registrar e muito menos jogar valendo dinheiro real devido algumas restrições. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

Um dos diferenciais do site Golden Star Casino são as ótimas fornecedoras de caça-níqueis online que o site oferece para os jogadores. Platipus, Booongo, Spinomenal, Playson e Bgaming estão entre as principais delas. 

Os slots podem ser encontrados logo na página principal do site e também nas diversas categorias disponíveis, incluindo novos jogos, jackpots, bonus buy e jogos cripto. Se preferir, os usuários podem selecionar o jogo preferido de acordo com a fornecedora ou ainda por nome, utilizando a ferramenta de busca. 

Entre os jogos mais populares, estão caça-níquel Lion Gems: Hold and Win, caça-níquel Joker's Coins: Hold and Win, caça-níquel Christmas Big Bass Bonanza, caça-níquel Aztec Magic Megaways

Vale destacar que o Golden Star ainda oferece jogos de mesa populares. Entre os destaques estão bacará, blackjack, roulette, vídeo poker, bem como suas variações. 

Na seção outros, os jogadores podem acessar diversos títulos de vídeo bingo, jogo do bicho, keno online, crash games e jogos de prêmio instantâneo.

Cassino ao vivo

O site ainda apresenta uma variedade de jogos de cassino ao vivo. Nessa área, há diversas opções de salas, todas com transmissão simultânea e crupiês reais. 

Quem gosta de tentar a sorte em um ambiente mais interativo e imersivo, poderá contar com diferentes tipos de jogos ao vivo, como roleta, blackjack, bacará e poker. 

Cassino para celular

O Golden Star Casino é muito prático e acessível, o que significa que pode ser utilizado por meio de vários dispositivos, não somente em computadores. 

Os jogadores podem jogar caça-níqueis por smartphones e tablets, tanto de sistemas iOS quanto Android, uma vez que o site é otimizado para navegadores mobile. Além disso, todos os demais serviços do cassino estão disponíveis para celular, como suporte, registro de conta e promoções. 

Suporte

Quem precisar de ajudar ou tirar dúvidas poderá contar com a equipe de atendimento ao cliente do Golden Star. A maneira mais rápida e fácil é por meio do suporte via chat online, que funciona 24 horas, todos os dias e está disponível em português

Ainda é possível enviar um e-mail para o cassino ou contatá-lo por meio de número de telefone internacional. Há ainda uma seção de FAQ com respostas para perguntas mais frequentes. 

Imparcialidade e segurança

O site é protegido com a tecnologia de criptografia SSL que mantém as informações confidenciais dos jogadores seguras e protegidas. O cassino foi auditado pelo iTechLabs, um laboratório de testes de certificação para sistemas de jogos online.

Isso significa que os jogos de cassino encontrados no Golden Star Casino utilizam gerador de números aleatórios, o que garante resultados imparciais e justos o tempo todo. 

Jogo responsável

O Golden Star Casino apoio o jogo responsável. Por isso, o site só permite acesse a pessoas com 18 anos ou mais e oferece aos usuários ferramentas de controle.

Tais ferramentas permite estabelecer limites de depósito, aposta, perdas, bem como criar períodos de pausa/intervalo e até mesmo realizar a autoexclusão.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Golden Star Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Golden Star Casino - Refund delayed declined
Dear AskGamblers Team! I'm writing a complaint because i have troubles getting my money from Golden Star casino! I stumbled upon the website, and decided to sign up. Before signing up I have asked their live chat whether if I'm allowed to place bets from Finland , which they have confirmed therefore I've signed up. Once the deposit went through however I couldn't place any bets. I contacted their customer service via Live Chat and they were not able to resolve this issue. Next I wanted to withdraw my money however I was denied, due my profile was not verified yet. I verified it and after verification they have told me that I can't withdraw my money unless i wager 3x times the deposited amount. Therefore they've directed me to send an email to their customer service from which i've later received that due to geo-restrictions I am unable to wager my money. So at this point I couldn't withdraw my money due to the fact that I was unable to wager because of their geo-restrictions. After that the customer team asked me to provide my bank account details which I did. They've told me that the issues has been forwarded to their payment provider however they could not tell me a definitive timeline how long would it take to review my case. Furthermore I've read the casino's Terms and Conditions and I could not find a paragraph where it says players from Finland are not allowed to participate. Secondly I was mislead by their live chat as they have told me that I can place a bet from Finland, which they've admitted in their apologising email. Lastly if this is the case why am I able to open their website from Finland if they have geo-restrictions? So therefore I think it is completely unreasonable for them to hold my deposited 200 euros as I was mislead by them, furthermore I can not fulfil their wagering requirements due to geo-restrictions, so my money is stuck with them. I would like to ask Golden Star Casino to provide an immediate payback of my deposited funds as they are holding my money wrongfully. 4 days have been passed and there is still no information from them.
staus Resolvido
€200
Golden Star Casino - Withdrawal Nightmare
Hi there
I have been playing at this casino for quite sometime and without any decent withdrawal up until now. I didn’t have any issues for the small amounts withdrawn (ie. $50 through to $300). But I finally had a win of $1400 yay but have had nothing but problems. It’s been terrible. I used the normal withdrawal method (Visa card) as I have always done with them (same card also) and same card at all other casinos (never any issues). So I withdraw the $1400 and it gets ‘canceled’. Yes I ensured the play through requirements were met as always. I asked why it was cancelled and was told it was an ‘issue’ with my bank and to contact my bank. I did and my bank advised there was no issue on their end and I had never heard of this ‘bank issue’ before. So, I tried again, it was ‘cancelled’ again. I’m told the same thing and told to use another withdrawal method. I try a smaller amount of $400 on my usual Visa card and it also was ‘canceled’. A million messages later and no one is making sense and my frustration is through the roof as I ask for a manager but no one will help. They tell me to now use a bank withdrawal instead. Ok, by this stage I just want it done. I go through the process of giving my bank details plus required screen shot of proof of bank account (statement). I get a message to say my withdrawal again canceled. Now indeed my frustration has hit the roof. I was told that my statement screenshot wasn’t accepted by the finance department yet I did everything correct and as asked. I complained and asked to speak with a manager. The live chat rep then said she ‘convinced’ the finance department to accept my submitted document and that the withdrawal has been approved and processed. It hasn’t. It still sits as pending days later and I ask why is it still sitting as ‘pending’ and not ‘approved’ when I was told it was approved and I got told that they were ‘waiting to hear from my bank’. I have never heard of this either and I’m at my absolute wits end. It’s been a terrible experience with a casino I have been a long time loyal player with. It’s not right nor fair to do. Please help. Thank you kindly
staus Resolvido
$1400

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 7,211
Duração média da reclamação 21 dias
Resposta média 2 dias

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!
Uma revisão útil? Registre-se para que sua opinião seja levada em consideração. Log in
Avaliação do jogador
7.2/10 138 revisões

Principais avaliações de nossos jogadores

Great selection of games that I like to play. Easy to navigate.

WARNING to Canadians! Do not play here, you will not receive your winnings!
I deposited at Golden Star Casino using my CIBC Visa debit card 11 times with no issues, always approved. Now I'm trying to withdrawal and my CIBC Visa debit is declining accepting the cash out. Golden Star Casino suggested Neteller, so I opened an account, took the time to be verified and deposited $18.00 because Golden Star said I had to make a deposit first before I could withdrawal. Well, when I went to deposit from Neteller into Golden Star, it was declined. Got this message... NETELLER blocked geolocation. So that didn't work. Now I'm out $18.00. Golden Star then suggested I try cashing out using another Visa card, which I have (Scotiabank) and I did but Scotiabank rejected that. Golden Star suggested I try another Visa!! I asked for a bank transfer, they said they don't do that. So now I have $1,200.00 that I can't cash out??? How can this Casino say they accept Canadians but can't give you your winnings??? I requested a cheque but haven't heard back, but I'm pretty sure that won't happen either.

Dear MKS1977, We would like to congratulate you on winnings at Golden Star Casino. Unfortunately not every Canadian’s bank accept the payment. We suggest you to use the card from PREMIER LA FEDERATION DES CAISSES DESJARDINS DU QUEBEC. If you have any questions, contact our friendly support and we help you to resolve your problem. Best regards, Golden Star Casino

user avatar

This is what I like the most:
1. Has "Play for fun" option;
2. Has visible winner results;
3. Deposit via Credit/Debit Card and it is free from fees;
4. Withdraw to bank account;
5. Can save favorite games and it's easy to find them later;

This is what I dislike the most:
Missing NetEnt games. At least I can not find any of my favorite NetEnt games.

Dear DMG, thank you for taking your time to review us! We are really happy you're enjoying the site option. We work hard to maintain the high quality of the casino. About new games we’ll let you know via email and we hope that among them you can find your favorite one. Kindly let us know if you need anything! Best regards, GOLDEN STAR casino team

user avatar

Good game selection including micrograming videopoker.

Deposited with BTC, but played with euros, this made balance feel bigger, since bitcoin price so high now (playing with 10mbtc vs 20 euros). Managed to win but cashout was voided since I'm from the US. They invited me back to play again if playing in BTC, but I'm sure they would have voided that too by quoting the whole "no players from the United States" thing had I won. Just posting this as an FYI to other players in states.

Dear STEVOHHH, In view of the fact that you have breached the rules of casino, your winnings were confiscated and the deposit was returned to your account. After the payment was processed, we closed your account permanently. Please, read our rules and contact the live chat where you will be answered all your questions. Best regards, COLDEN STAR casino team

user avatar

Good and Simple design
Good games
Have contacted support a few times, very kind and helpful.
No problem in making withdrawals so far.

DESHUAYEI, Thank you so much for the kind words! We are happy that you are enjoying the site. Please, let us know if you need anything! Best regards, GOLDEN STAR casino team

user avatar

Golden Star Casino - is one of my first online casinos, at first I thought it is best of the best, but sometime later I have found some more suitable brands for me.
As for pros I can said about:
1. Big experience of GS team, since 2012
2. Huge providers list
3. Fast 24/7 online help

As for me there are not enough generous bonus policy and slower payout in compare with other top casinos.

Nothing on this casino, and I am happy that I removed my account there.

Verry unfriendly customer service.
I deposited there around 500 euro BTC and on every slot I played, I get nothing, sometimes a small win.
So very low winning percentage.
I've got a mail for 20 freespins with code 20FREESPINS, fill it in bonus section promo code and free spins are unavailable.
I contact support but he was not nice person and did not help me and closed the chat.
That's no problem for me, but if you deposit you have a very, very, very low chance to make some profit there.
This casino is a no go for me.
I do not understand this stands in the top casinos by AskGamblers.

Dear S1CKT1TS From us does not depend on the return of slots. We regret that you lost your face! But everyone is lucky in different ways Best Regards, GOLDEN STAR Casino team

user avatar

Very attractive website. The games functioned well. As a large player, at first glance it looked great.

Unhelpful customer service. They change terms without letting the player know. Bonus max bet is very low. If you play, DO NOT accept a bonus! They will find a rule to confiscate your winnings. Do not be fooled by the nice look. Go elsewhere after carefully reading the Player reviews.

This can not be to confiscate winnings! And we do not change the rules of the rules!!! Provide proof that we have deceived you! Best Regards, GOLDEN STAR Casino team

user avatar

24 hours wait time for bitcoin withdrawals. Customer support is unhelpful, rude and offensive. Bonus's are not added automatically and when you contact support they get mad and refuse to add bonus they advertise. No max bet protection. They don't update players about new casino rules so they can confiscate your winnings. No customer appreciation.

Dear BITLORD This can not be to confiscate winnings! And we do not change the rules of the rules!!! Provide proof that we have deceived you! Best Regards, GOLDEN STAR Casino team

user avatar

Rude customer service. Golden star does not care about their players. Max bet while betting with bonus is 0.002 btc. They change terms without letting their players know. They confiscate winnings for no reason!

Dear SLOTM This can not be to confiscate winnings! And we do not change the rules of the rules Best Regards, GOLDEN STAR Casino team

user avatar

Good choise of game. Good interface and fast deposit .

I never had any welcome bonus even after entering the code and the customer service never wanted to know and did not even want to credit me some freespins in dedo magement, never again I was playing on this casino.

Dear SPLITTER77 Write to our Sapport and they will be able to help you. All players who make a deposit receive a deposit bonus Best Regards, GOLDEN STAR Casino team

user avatar

Explore nossas análises de especialistas

Confira nossa seleção dos melhores cassinos online e conheça mais cada um deles.