Cassino Frank

Frank, Frank, how I wished I was dealing with Frank Sinatra instead. At least I could enjoy his songs, old songs but memorable songs, especially his infamous 'My Way' song. With Frank the casino, I couldn't even enjoy any song at all. I thought I could at least enjoy their 100 free spins song, but that went down the drain in the end. Why? I was restricted from any of such free spins offers, and that sucked. So I only got disappointment from this Frank.

Whilst checking up on their Bonus Terms and their general T&C, I found many things that I simply couldn't like at all. I've discussed this in one of the specific topics on Frank Casino, and the explanation given by the casino representative wasn't to my satisfaction at all. Terms like a maximum withdrawal of deposit amount + 30%, for one. If I deposited 50 EUR, as the casino so required, the maximum amount that I could withdraw from making any win was a blardy ridiculously low amount of 65 EUR! What the argh kind of a withdrawal term is that?! I have never ever seen such a term anywhere before, and at Frank was the first time! Well, this Frank was certainly having it 'His Way'! Not caring at all about all the others that disagree with it!

If there was anything that I do like about this Frank Casino, I could say something on it, but I don't have anything at all to say! Whatever free spins that the casino offers, they aren't available to me. Even if they were, I would only be able to transfer 20 EUR of the free spins winnings into the Bonus account, whilst all other winnings amount would be removed. Lots of other casinos have a 100 EUR limit, so those casinos would be much better places to deposit and play at! So Frank, you ain't no Frank Sinatra, so you cannot have it 'your way' with me. I'll have it 'my way' all the way! Hahaha.

Wide range of slots to play on, and the slots are as far as I have seen HD and they run smooth!. I deposited 20 euro and won 100 not so long after that.

My withdrawal is being processed I hope, that was the only part that was unclear for me about the whole site. Will update when I have some news.

I've registered and made a deposit with 100% first deposit bonus. After opening the game my bonus is gone. (I didn't make any bets).
Support responded me that the 100% bonus to me was replaced by 50 freespins by the minimum bet. They refused to return my deposit bonus.

I didn't like this treatment and I'm asked to return my deposit back to my e-wallet. Support replied that it's impossible, and my deposit must be wagered 3x times. Clear deposit without any bonuses!!

For me unacceptable wagering my own money without bonuses. Then they offered to give me back my deposit, leaving a 10% commission.

In this casino I lost my money does not even begin to play)

Be careful. In this casino fraudulent t&c.

Good collection of games, haven't had chance to try out customer support, at least it's easy to find?

Nothing anymore, really. List of games is vast and cute. Didn't really enjoy their logo.

Seriously, now I'm glad I played my balance after I have now read all the comments here. Would have been super pissed after few weeks when my withdraw would have been declined for some reason.

Withdraw request does nothing for some reason, really nice way to have people keep playing and playing when the money you are trying to withdraw stays playable for 12 hours. There are no customer support after 12am? Even the contact info is blank, no email address showing nor phone number. Really weird.

I asked for 7 days cooling period on my account 30hours ago. Still was able to log in and play, money was still playable on my account even tho I requested the withdraw 30hours ago.

Stay away from this casino.

Games provided, but that the only positive thing I could find.

Ridiculous bonus terms. Bonusses should not be offered standard due to the ridiculous terms. Design of the website looks like it has been done way to quick. No focus on any details and extreme hard to find any information.

I don't know why this casino got a 7,5 on AskGam. Since this is one of the poorest casino's around.

Frank casino payed me all my winning in 48 hoursthe have a big quantity of games Netent AND Microgaming and other software, fast spinning play, no software errors errors, when live chat is available you get best service, thank you Serge from support, I advice all to play here, if you are not convinced withe the bonus rules, don't take it, I deposited 15 US, I had 600 first then I lost one hundred and cashed out 500 US.

I would give them 10/10 today.

Frank casino is one in a line of new online casinos that offer games from two popular software providers: Microgaming and Netent. These two software providers are probably most popular in the online gambling world.

What is most interesting and most original at this casino is that when registering you have a choice between 4 special bonus options, beside the welcome bonus. I will briefly describe each of them. The first is the 10 free spins. You need to make a deposit of at least € 3 and you will get 10 free spins without wagering requirements. The second option that you can choose is the free Franks i.e. you will receive a certain amount on your deposit and that is also without wagering requirements. Then, Double Franks or double loyalty points which can be converted into real money later. And finally, option for those who's playing big, "Extra Refund" or extra cash-back bonus. To activate any of these offered special bonus options you need to make a deposit and to verify the e-mail and phone number.

In addition to these, there is also a regular welcome bonus of 100% with low wagering requirements but with restrictions on the maximum cash-outs. Because of this restriction, the maximum that you can withdraw is 30% more from the amount of your deposit, this offer is not attractive to me at all, but the Frank Casino has a few interesting offers more for regular players.

I had prepared a few questions for the casino support but unfortunately although they offer live chat for contact, at the moment when I wanted to contact them the live chat was offline. Most of the questions that I had prepared were related to the bonus rules. My intention was, before possible deposit here, to clarify all the ambiguities and dilemmas with the casino support, which I had related to the bonus rules. However, Frank Casino does not offer anything extra but in my opinion, still deserves the least positive rating. For Frank Casino I give 6 out of 10 possible stars.

Frank casino is a place I joined a couple of months ago. I received some sort of affiliate email which was in Russian language, saying that I could get free spins upon registration. I registered there, but I couldn't verify my phone number, there were no free spins in my account and support was unreachable. For that reason I forgot about this casino until I saw them added on AskGamblers.

Truth be told, my first impression about this casino was quite poor. I tried to contact their live support but no one would answer, and their page was in Russian and although I do know that language, I didn't really trust them. Visually they very much reminded me of Casino X and Joy casino, the layouts and cashier looked very similar.

So when they got added at AskGamblers, I decided to give them second chance. I tried to contact their live chat but it just kept "searching for operators" so when I had waited for over 15 minutes to get in touch with someone, I decided to write an email instead. I asked about registration free spins and whether I could get them. I received an answer within 20 minutes, which was a very pleasing timeframe. I was explained that I could still get my registration present of 10 free spins if I made a deposit and verified my number.

I was fine with that and made a 5€ deposit with Neteller and then wrote again to support to receive the spins. I did see that they offer a 100% match bonus but after reading the terms for it, I was disappointed. I saw that max cashout was deposit amount+30% of deposit and that seemed very small amount to be max, so I wouldn't want to take that offer, even though the wager for it was very good.

I received my free spins on Jurassic Park slot. From 10 spins I won 9€ as I managed to trigger free spins feature,and I had to wager my deposit 3x, so it was only 15€ to wager. After that I played Game of Thrones and managed to wager my deposit 3x and have 18€ balance. I was hoping for free spins feature but it didn't happen and I lost all my balance trying to chase a win.

Overall I had a good time at Frank casino and I think I will play there again. They have nice selection of games and I think they are trustful, but I would recommend to read carefully their terms for bonuses, because of max cashouts (for welcome bonus).

Bad casino, poor terms and conditions, I made about 8 deposits never won anything !!! To be avoided !! for example I played in the wild water in free slot spins the maximum payout is € 5, give you an opinion.

Welcome to Casino Republics of the former USSR. Casino service is low. The casino will abuse of the account verification rules and they have a stupid rule wager deposit x3.

8.14.5. In contrary, if the money cycle (total bet) is less than three times the total deposits amount, the company reserves the right to withhold 10% (but no less than 0.5 USD) of the amount being withdrawn as payment expenditures. If the deposit was made via the plastic card the company takes away 20% of the amount being withdrawn.