- Tempo de retirada de 0-72 horas
- Site com bom visual e design
- Suporte via chat ao vivo disponível 24/7
- Sem suporte telefônico
- Atendimento apenas em horário comercial e em inglês
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de Casumo Casino
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
- Carteiras Eletrônicas 0 a 1 hora
- Transferências Bancárias 1 a 7 dias
- Pagamentos com Cartão 1 a 7 dias
- Saques aos Fins de Semana Sim
- Ganhos de Jackpot Progressivo Paid In Lump Sum
Ponto de Vista do Editor
Encontramos no Casumo Casino um cassino online com visual e design muito atrativo, um bom bônus de boas-vindas e slots variados. A plataforma ainda não está traduzida, mas vale a pena se cadastrar para aproveitar sua estrutura e vantagens oferecidas.
Como Funciona o Casumo Casino
Jogadores recém inseridos no mundo dos cassinos online estão cada vez mais conscientes da importância de se escolher bem sua plataforma entre tantas oferecidas. Felizmente, estamos aqui para ajudar, e no AskGamblers você encontra todas as informações que precisa para fazer sempre a melhor escolha para a sua jornada.
Neste artigo, você pode acompanhar uma avaliação completa que fizemos sobre um cassino online que pode ser uma boa escolha em nosso mercado, o Casumo Casino. O Casumo Casino é uma plataforma com um bom tempo de mercado, foi lançada em 2012 e já está há mais de 12 anos operando internacionalmente e acumulando uma bela base de usuários.
Nos primeiros minutos acessando sua plataforma, duas coisas nos chamaram a atenção. A primeira é o design e o visual da plataforma que foram muito bem construídos e deixaram o site bonito e prático, e a segunda é o seu bônus de cassino que entrega uma vantagem interessante aos jogadores recém chegados.
O bônus de boas-vindas oferecido entrega 100% do valor do primeiro depósito do jogador, com um limite total de $300 + 20 rodadas grátis que podem ser utilizadas no slot “Book of the Dead”. Ficamos satisfeitos com o fato de o depósito mínimo elegível ao bônus ser de apenas $10 para poder participar e com um rollover de 30x tanto para as rodadas grátis, quanto para o bônus sobre o depósito.
Mas, além dos bônus e visual do site, vamos ver nos próximos tópicos o que mais o Casumo Casino pode oferecer.
Dados e Opções de Pagamento do Casumo Casino
Os métodos de pagamento possuem uma função vital na agilidade e na proteção do investimento do jogador, por isso deve ser avaliado com muito cuidado. No Casumo Casino, nós entramos na área de pagamentos para dar uma bela olhada nas opções, as melhores a mais procuradas não estão disponíveis, mas existem outras opções.
Entre todos os métodos de pagamento oferecidos, os que indicamos para utilização são: Cartão de crédito (Visa e Mastercard), Paysafecard e Carteiras digitais (Payz, Neteller, MuchBetter e Skrill). Estas são opções que podem efetivar transações em poucos segundos, são eficientes e confiáveis para seus depósitos e saques na plataforma.
Então, fizemos alguns depósitos e, posteriormente, saques na plataforma, também lemos todo o documento de termos e condições oferecido pelo site. No fim, podemos confirmar com certeza que o Casumo Casino não cobra nenhum tipo de taxa ou tarifa nos pagamentos que acontecem em sua plataforma.
E assim como qualquer um dos cassinos no Brasil, o Casumo Casino também possui um KYC obrigatório, processo de confirmação de identidade que todos os jogadores devem fazer. Indicamos que você passe pelo processo e envie as imagens solicitadas logo após o cadastro, pois os saques só são liberados após o jogador ser aprovado no KYC.
Casumo Paga mesmo?
São mais de 12 anos de experiência no mercado, criando uma base de usuários grande e que é fiel à plataforma, concedendo uma bela e positiva reputação. Em nossas pesquisas, não encontramos notícias negativas relacionadas à marca sobre falta de pagamento, ou qualquer reclamação grave de usuários por não terem seus ganhos retirados.
Jogos no Cassino Casumo
Navegamos por todo o catálogo de jogos oferecido pelo Casumo Casino enquanto avaliávamos e ficamos bem satisfeitos com o que encontramos. Entre as principais categorias, podemos destacar as seguintes:
Slots - Caça-níqueis online
Os caça-níqueis estão no topo da lista de mais variados e com maior quantidade no Casumo Casino, aproveitamos para jogar grandes clássicos como o Big Bass, Starburst e o Gonzo’s Quest.
Crash - Jogos Instantâneos
Apesar de não ter um espaço totalmente focado na categoria como os jogos de mesa, também encontramos vários títulos de crash games no Casumo Casino, este novo tipo de jogo que se tornou muito popular por aqui.
Cassino ao vivo
As salas de cassino ao vivo oferecidas no Casumo Casino não são muito variadas, mas ainda sim podem entregar uma experiência completa e imersiva de cassino, tanto para os clássicos, quanto para os novos game shows.
Casumo Casino APP
O Casumo Casino é um dos casinos para jogar do seu celular apesar de não oferecer um app. Para isso, a marca oferece seu site otimizado para dispositivos móveis que se adapta a qualquer dispositivo, e para testar se isso é verdade, passamos um bom tempo acessando o site de um smartphone e tivemos uma boa experiência com acesso a tudo.
Suporte ao Cliente no Casumo Casino
Para ser atendido pelo Casumo Casino, o usuário pode utilizar dois canais principais, o e-mail no [email protected] ou no chat ao vivo da plataforma. Ambos funcionam apenas em horário comercial e disponibilizam atendimento apenas em inglês, um dos pontos negativos da plataforma.
Segurança e Imparcialidade
O site do Casumo Casino é seguro, fizemos uma varredura e encontramos o certificado SSL e o protocolo HTTPS ativos e funcionando para a proteção através da criptografia, assim como os top cassinos online possuem.
Sobre sua imparcialidade, também fizemos uma varredura em seu catálogo de jogos, olhando título por título e observamos que todos são de provedoras licenciadas, então passaram pelos testes obrigatórios de segurança e imparcialidade antes de serem liberados.
Casumo Casino É confiável?
O Casumo Casino é confiável, encontramos sua licença ativa que foi emitida pela seguinte entidade oficial:
- MGA – Malta Gaming Authority – N° de licença: MGA/CRP/217/2012 - C55663
Compromisso do Casumo Casino com o Jogo Responsável
A página de jogo responsável do Casumo Casino é muito bem montada e com conteúdo útil sobre o assunto que pode auxiliar seus usuários. Ficamos muito satisfeitos com esta parte do site, porém, todo o conteúdo desta parte, assim como restante do site, está em inglês e isso pode ser um problema para o jogador que não fala a língua.
Conclusão
O Casumo Casino é um cassino online completo e com boa estrutura, se destaca por seu visual e bônus de boas-vindas. Precisa se adaptar ao nosso mercado e oferecer seu conteúdo em português, mas, ainda sim, é uma ótima opção para aproveitar as vantagens.
Reclamações
Leia as reclamações que outros jogadores deixaram sobre Casumo Casino. Saiba mais sobre reclamações.
Estatísticas de Reclamações
Avalie este cassino
Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!Principais avaliações de nossos jogadores
Good evening MangoSlots, I'm sorry for the very late reply on this one. Don't know how we missed it, but glad I found it! :) The belt you are wearing is representing your skill level here at Casumo. Every tiny little Sumo starts off with a rope tied around it's waist and they find better belts as they explore the deeper parts of the Casumo galaxy, the better belts - the better rewards. The order of the belts is: Rope, White, Yellow, Red, Blue, Purple & Black belts. Sundays can be slow and quite boring, which is why Casumo is offering Super Sundays - every Sunday! Every player who reach a new level on a Sunday is rewarded with Super Spins (€3/each). The 'sumos with "only" a rope as a belt, will receive 2 Super Spins (€6) while the wise black-belter receives 5 Super Spins (€15). One belt level means 10% on some deposit bonuses - when we host a belt reload campaign which we usually do on a weekly basis. However, you will get 400% more bonus money on every belt reload campaign if you are a black-belter compared to the rookie 'sumo with a rope. At the start of the adventure, it's easier to reach new levels and you get rewards quite often but you are right on the other hand, it does get harder as you reach higher levels. However, the idea is that you gain higher belt levels as you reach higher experience levels and thereby receive a lot more bonuses than the rookie 'sumo with a rope. At first, the distance between tiers are smaller. Later on you will have a harder time to reach new levels but you will receive higher bonus value in the campaigns on the other hand :) Regarding a valuable with 10 free spins in Starburst after hundreds of Euros, it sounds like you had some winnings on that level since you usually get more than 10 Starburst free spins for several hundred Euros. The loyalty system takes everything into consideration and is treating everybody fairly. If you still feel like you received a bonus which was way too small - contact our Ambassador team. They might be able to help you out with something extra to chew on! :) Have a great night my friend, /Casumo-Jack
TheCasumo casino rep replied to my review without 1st actually looking at what I stated in the thread, checked for themselves the playline rules and questioned the ability of their own support staff to identify an issue and rectify before it got too this level.
The ignorance and self promotion listed above instead of offering genuine assistance.
Be careful gamblers, let the casino speak for itself, not what a rep tells you.
Look out for my complaint Casumo. We want to see the true colors come out then.
Hello Mattybee123, Im sorry that you feel like the answer we gave you was insufficient. We appreciate that feedback since we are not perfect and work very day to be better. I can see that we have sent you an email regarding this matter after it had been resolved from our end. Kindly have a look in your inbox and feel free to get back to us if you have any other questions regarding this matter. Kindest Regards
Extensive game selection, friendly support staff.
WMS games and several other software's available for Australian players that are usually blocked by many other casinos.
After a promising start when 1st visiting Casumo, my experience went downhill very quickly.
Not Aussie friendly, can't play in $AUD and 30% loss in deposits for currency conversion.
Was charged an additional depositing fee of 2.5% per deposit for using debit card.
Less, lower, bonus offers than players from other countries.
Friends from other countries were given double of same promo offer!
Poor response for query on unpaid winnings on winning play lines during a free game bonus feature on Zeus III. I was informed after waiting 10 days that "There wasn't a way to determine the final result of the alleged game round" for this frozen bonus spin:
http://www.askgamblers.com/forum/topic/4791-any-idea-what-this-spin-should-have-paid/?p=56867
I was given 13 free spins on another slot game (2.60 in value) as a consolation
I don't believe I got a good run for my money at this Casino.
37% return to player for less than 20hrs of gameplay.
Overall return per $1 AUD was $0.64
2 deposit bonuses awarded in 14 funding transactions
8 free spin bonuses awarded ranging from 3 to 20 spins
$900 AUD/ 620EUR actual CASH loss.
Confusing, unrewarding promotions. Newbie unfriendly.
Very disappointed with you casumo.com, and I wont forget the unpaid bonus round winnings either!
Howdy Mattybee123, The restrictions of the WMS games are not from our end, as these restrictions are coming from Williams Interactive, the game provider itself. I can understand that it feels strange to have another welcome bonus than someone else, however, everybody is able to choose one type of welcome bonus when signing up through our home page, while some players find a different welcome bonus offer through an affiliate site. I imagine that most players would prefer to play with their own currency. We are currently working on implementing new currencies in the system and can probably offer you to play in your own currency in the near future. In regards to the thread below, you were informed by fellow members of this community that you won nothing from the said game round: http://www.askgamblers.com/forum/topic/4791-any-idea-what-this-spin-should-have-paid/?p=56867 You were also mentioning the theoretical payback to players. However, we as a Casino site cannot control the outcome of your game rounds. We are simply offering you to spin around on games from different gaming providers (Net-Ent, Greentube, Williams Interactive, Thunderkick), so you are not playing on our games. The same games/slot machines are available on other Casino sites because we share game providers with lots of other Casino sites. So, what is the difference between Casumo and the other Casino sites? The biggest difference is that Casumo offers the one and only Casino adventure - you get rewarded throughout your playing in the form of: * Free Spins * Free Bonus Money * Deposit Bonuses Personally I have always found our promotions to be very straight forward, being close to impossible to misinterpret. What exactly do you find to be unclear, buddy? We give out Super Spins (value €3/spin) to every player who reach one new level on a Sunday and we gave out free spins to all our active players on the 30th of April + additional free spins upon deposit which is quite nice. Dracula the game was released about a week ago, so we gave out free spins to all our active players once again. We recently started with the offer "deposit to get free spins", which I also find very straight forward to be honest. Based on my own experience, it's harder to get free spins on other sites and than here at Casumo - we reward our players with free spins and bonuses throughout the adventure but we also offer campaign promotions through email, Facebook & SMS. I'm sorry to hear that you've had a poor experience but I'd like to point out that a Casino is not necessarily a bad Casino simply because you didn't win. The theoretical payout is not a percentage to take for granted and it takes all potential game rounds into consideration. I hope all queries have been cleared and solved now, I wish you to send us a message if you are not satisfied with this reply so that we can assist you in the best possible way while being able to discuss personal data from/on your account. You wrote: "30% loss in deposits for currency conversion." ...and we would love to help you since 30% loss in deposits sounds impossible, please contact us from your registered email address so that we can clear out that misunderstanding as well. Most of the positive feedback we receive are about how beginner friendly we are so I hope to change your mind on that point. Good night folks! :)
Says on here that the site accepts Canadian players, but doesn't look like it to me as there's no option for Canada when signing up.
Hello there, Well, that was kind of awkward. You were correct in your claim and we just sorted it out. I'd like to take this opportunity to thank you for pointing it out as we always want to improve Casumo. The registration page have been updated and I would like to welcome you officially to Casumo! :) Have a good one buddy,
Casumo casino it is great and nice looking website. They have good bonus system, you just need to click valuable at website while login in and your freespins is credited. Not sure why I describe this process, probably because I am really like how this website looks, and how things going here.
Casino offers games from Netent, also they added Thunderkick games that I did not like, and not so long ago they add few Novomatic games, including: Drum Roll - Book of Ra and Lord of the Ocean, super popular Novomatic games which I am crazy to play.
Customer support is great one, their live chat is super friendly, and they not usual guys and girls. Few times I have a question they reply me with a lot of creative and a lot of jokes, this is really pleasure to contact live chat here, awesome people working there and of course I am happy with them a lot!
Bonuses and freespins are often, but they depend on player level and on which belt player have. Better your level - better bonuses and promotions are created for you. My offers is something like 30-50% bonuses and 5-15 freespins, never higher, but I am happy even with that, I get similar in many other casinos.
Unfortunately I have only one withdrawal, and it was paid without documents within 10 minutes. I request withdrawal and move to kitchen to make coffee as it was late night. I open live chat to ask did they need docs, and when they process withdrawal. Agent told me that he will check, and then reply that withdrawal processed, and it was real truth.
Overall it is great online casino. Everything is perfect, and if only bonus can be a bit better and higher. I rate casino with 9 stars, it is still have something to do better, but generally they deserve 10 without problems.
Please offer a bit better bonuses.
Thank you for your kind words NextTimeWin! Its always nice to hear what you players think about our site and especially that you like our support. We do work on it a lot to stay ahead of our competition. I wish you the best of luck! :) Regards Tobias
Casumo casino has quite a wide variety of bonuses and free spins for new players. Their welcome bonus was offered immediately to me after I was made an account there. Min. deposit in order to take this bonus was only 10 euros. 10 euros are not a lot of money and I decided for a deposit and take the bonus. Wagering requirements for this bonus were 25 x deposit + bonus. I think this is okay and it's a good bonus offer from the casino. With this bonus there are no free spins but during the game when I played from time to time I received some free spins. I got 2 times x 3 free spins on the slot game Starburst. Then I got 4 free spins for the same game and once again 3 free spins on Lights slot game.
So even though I started with only 20 euros I played for hours and had a good time. The fun would be even better if I had withdrawal at the end. But I'm not complaining for that I have lost only 10 euros and spent a few hours enjoying great NetEnt games. Esqueleto-Explosivo was the first game that I chose. A really fun game that I played for more than one hour. I got the impression that this is a good game which you can choose to fulfill WR. After more than an hour of playing and hundreds of spins my balance ranged between 14 and 30 euros. In the end, when I moved to a game called Starburst I was on the starting 20 euros but I have fulfilled a good part of the WR. Starburst is a game where I used to have some big wins earlier, but this time it was not like that and here after a short time I lost half of the money. To cut this short, this bonus is a good bonus offer and I certainly advise you to register here and of course to take this bonus.
When I found out about this casino, was a bad day for me because I lost some serious money on sports betting and with only 11 euro in my Skrill account I was searching for a casino that has 10 euro the minimum deposit amount and also offers a welcome bonus! I saw that this casino has NetEnt games and I decided to create my account and to play here. I made a deposit of 11 euro, my last money that I had and I received another 11 euro bonus with only 25 x wagering requirements.
The 25 x requirements were decent in my opinion but my account balance was too small and I thought that I won’t be able to win some money. I triggered the free spins feature while I was playing Wild Water slot, I managed to win 17 euro from this feature and I thought that changing the game will give me more chances to complete the wagering requirements! But as usual, my brother advised to keep playing this game, he was right because a couple of minutes later I triggered again the free spins feature that gave me a nice win of 36 euro! When my account balance reached 65 euro, I decided to stop paying and to request a withdrawal because I know how it happens when you want to win more, you will end up by losing the money. It was an interesting experience playing at this casino, I was lucky and I made profit here!
I will give a 9 for the slot games, I like NetEnt slots and although they have other providers, I didn’t try the other games!
The payment methods are good in my opinion, I will give a 9 because they have only 10 euro the minimum deposit! Regarding the welcome bonus I want to say that is good enough, you can’t ask for more, so I will give a 9!
I have nothing bad to say about this casino!
Are Russia accepted yes or no. I have an account and they closed this while I live in Russia now.
Hello croflund1! Russian players are indeed welcome to our Casino. If you contact me here at AG with you username I will be able to look at your account and see what actually happened with your account. Regards Tobias
Casumo casino has nice game providers - Thunderkick (I'm starting to like it a lot), Netent (one of my favorites) and Green Tube which I hardly know anything about. I also really like the look of their casino page, everything about them seemed fresh and exciting and that's why I signed up there last month.
I have to admit they have the coolest website I've seen so far. It seems like a blog, something you don't usually see, so it was an eye candy for me. I decided to make a 20€ deposit and took their promo, with 20 free spins on Starburst. I didn't have any problems with redeeming the bonus and making deposit, so that was pleasant.
First I played free spins and they gave me 2€ win, then I went to play Wonky Wabbit. I placed 0.30€ bets per spin and played 50 autospins. I don't know what is it about this game, but even when I'm not winning, I'm having amazing time there. Few times when wild symbol appeared, it gave me 1.65€ wins or a bit more, once 6.90€, but so far I haven't got any spectacular win at this game, and this wasn't that time too. After the autoplay ended I continued to play this game, but eventually my balance went under 10€ and then I switched to Attraction. I've played it many times but it still treats me bad. I decided to play it with 0.10€ bets per spin and placed 100 autospins. I have to say I was a bit surprised by the fact that 3 times I got many wilds with re-spins, each time giving me 3€ or 4€ wins, so when the autospins ended, I increased my bet to 0.20€ and played it for a long time, but unfortunately nothing more than few 2€ wins came and eventually my balance got empty. But I am starting to believe this game has potential to bring me some wins in the close future.
Overall I really, really like this casino. Their selection of games perfectly fits my taste, the look of casino too. I also like that they are so festive and interesting, and even though I didn't participate in their contest this year, I think it's amazing that they give you missions to fulfill that might give you some real presents, such as ipad. Although I didn't have any luck with my deposit this time, I will definitely play there often, I was pleased with everything. Recommend 100%!
Casumo Casino is a casino run by NetEnt software. This is one of the latest casinos I joined. I remember that I was searching for a casino where I could make a 10 euros deposit and take some welcome bonus. Beside all that I was also searching for a casino that is safe and reliable. This casino is graded good here at AG and I also found a date that the payouts here were within 24 hours. This is why Casumo managed to meet my criteria and more.
After I made a deposit here the bonus money was instantly added to my account. I didn't manage to make a withdrawal here but in the end I enjoyed for several hours in the casino games. The first game I chose was Esqueleto-explosivo. This is a really fantastic game in which I enjoyed over an hour. I will also mention that during the time I played I got free spins from time to time. I think that this casino awards its players randomly. I liked that very much. After this game I tried Starbust. After Starburst I moved on to Gonzo's Quest. I had two fantastic wins here. But after these wins I raised my bet and lost a good deal of my money I had won previously. I didn't check but I think that I managed to meet the wager requirements and continued playing until I lost all of my money.
So far that has been my experience with Casumo Casino. I didn't need to contact their live chat support. No matter what I believe that this is a safe casino where you will be paid without any problems. I recommend this casino to everyone and I will come back here in case there is some good bonus offer by the casino. One thing I didn't like here was that I noticed a lot of the bonuses aren't available to players from my country.
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Confira nossa seleção dos melhores cassinos online e conheça mais cada um deles.
Casumo is absolutely one of my favorite sites to play at. There's a wide variety of reasons for this, one of the big ones is the design of the site itself, and how the adventure aspect plays into your slot playing. Navigating the site is easy, searching for the slots you want to play is also a breeze, as is depositing and withdrawing. The design is so well thought-out, and as a player that is something I truly appreciate. :)
Additionally, I appreciate the wide variety of slots that you can play at Casumo. They're one of the very, very few reliable sites where I as a Swede can play Novomatic games. And they also have WMS, Thunderkick, NetEnt... what else could you want except from some Microgaming (which is coming soon, or so I've heard). The support is also great, available 24/7 in a lot of languages.
Overall, great site. Well worth depositing at. :)
The only real issue that I have with Casumo is that the bonuses are not always that great. I especially dislike the randomness element of receiving bonuses - rather than getting something every time you level up, you only have a *chance* of getting something when you level up. And the things you get aren't always that great. You'll most of the time end up with something like 10 spins on Starburst, which you wagered hundreds of euros to be rewarded with.
Furthermore, the way bonuses are separated based on your level is quite strange. While it is a logical concept, the fact that you have to wager thousands, perhaps even tens of thousands of euros just to get a 10% higher deposit bonus (on the few occasions when you do get one) doesn't make a lot of sense to me. Either make the distance between tiers smaller, or make it easier to level up.