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Casino.com

Nossa classificação CasinoRank
5.8/10
CasinoRank
Classificação dos jogadores 65 Avaliações
Tempo de resposta às reclamações 43 Reclamações
3 dias média 43 Reclamações
O que gostamos
  • Grande variedade de caça-níqueis online
  • Disponíel em vários idiomas, inclusive em português
  • Cassino ao vivo disponível
  • Acessível via celular
O que não gostamos
  • Suporte via chat online indisponível
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Casino.com

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.casino.com/br/
Estabelecido em
2008
Licenças
Gibraltar Regulatory Authority
Programa de Afiliados
Idiomas
Búlgaro, Chinês, Tcheco, Dinamarquês, Inglês, Estoniano, Finlandês, Alemão, Húngaro, Islandês, Indonésio, Italiano, Japonês, Coreano, Lituano, Norueguês, Polonês, Português, Espanhol, Ucraniano, Francês, Grego, Romeno, Russo, Turco, Esloveno, Alemão austríaco, Malaio
Tipo de Cassino
Download, Jogo Instantâneo, Celular

O Casino.com é um dos cassinos online disponíveis em diversos idiomas, inclusive português, e que oferece caça-níqueis desenvolvidos por inúmeras fornecedoras de software, como Microgaming, Playtech, e muitas outras. O site também oferece jogos de cassino tradicionais e serviço de atendimento ao cliente. O Casino.com, uma das marcas da Mansion Casino Limited, é regulamentado e licenciado pelas leis de Gibraltar.

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem realizar cadastro no site do cassino. A lista completa pode ser consultada em “Mais detalhes do cassino”. 

Jogos online

O Casino.com oferece inúmeros jogos de cassino, sendo que a coleção de caça-níqueis online é especialmente extensa e variada. Os games podem ser encontrados na seção Slots, Top Games, Megaways, Daily Jackpots e Jackpots. Além disso, é possível selecionar os jogos preferidos por ordem alfabética (A-Z) ou por nome, utilizando a barra de busca. 

No site, os usuários podem acessar alguns dos slots mais famosos da Microgaming, NetEnt, Play’n GO, Playtech, entre outras fornecedoras. Caça-níquel Gold Volcano, caça-níquel Gonzo’s Quest Megaways, caça-níquel Trolls Hunters 2, caça-níquel Street Racer, caça-níquel Ali Baba’s Luck são alguns dos títulos presentes no casino online. 

Quem é fã de jogos de mesa também encontrará boas opções no casino, incluindo variações de Jogo da Roleta, Bacará e Blackjack. Aliás, o site conta com jogos de vídeo poker, como Caribbean Stud Poker, Joker Poker, Aces and Faces, Deuces Wild e Jacks or Better.

Jogos de cassino ao vivo

Os jogadores podem acessar diferentes jogos de cassino ao vivo disponíveis na seção Live Casino do site do Casino.com. As salas apresentam crupiês reais em um ambiente virtual com grande variedade de opções. Jogo da Roleta, Blackjack e Bacará — e suas respectivas variações — estão disponíveis. 

Cassino para celular

O site do Casino.com é responsivo e, portanto, pode ser acessado por dispositivos móveis, incluindo aparelhos androids e iOS. Todo o serviço oferecido pelo cassino está disponível para celular, incluindo caça-níqueis online, área para realizar registro na plataforma e atendimento ao cliente.

Suporte

A equipe de atendimento ao cliente do casino trabalhar 24 horas, todos os dias, para auxiliar os usuários do site. É possível entrar em contato com o cassino por e-mail ou por telefone internacional, embora o suporte via chat online não esteja disponível no momento.

Segurança e imparcialidade

A segurança é algo sério para o Casino.com. Por esse motivo, o site do casino utiliza uma tecnologia de criptografia RSA 128-bit para proteger as informações confidenciais e financeiras dos jogadores. 

Além disso, o cassino disponibiliza jogos que utilizam um gerador de números aleatórios, o que garante resultados justos e imparciais

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Casino.com. Saiba mais sobre reclamações.

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Casino.com - Slow verification and waiting for my withdrawal 15 days already

UK/ So I signed up to casino.com on Friday 1st of July 2022. Deposited £20 and won £150 I requested for it to be withdrawn same day. I checked again and was still pending. 6 days later I did try the online verification but clearly didn’t work.

I then contacted them via the live chat 7/07/22 live chat took from 15:47 to 16:47 spoke to 2 different people (was an issue with my email address, accidentally spelt @hotmail.com as @hitmail.com) I then had a phone call to change this with an intrusive phone call with every single detail of my personal details. After the phone call I was told to send my details via email would take 48 hours to be verified and paid, next day Ian replied saying they got everything, then on the 12/07/22 I asked what’s taking so long. So they accepted my bank card but not my driving license or council tax bill (surely if it wasn’t accepted they’d let me know sooner but didn’t)

Next day 13/07/22 I sent a water bill and my driving license in Clear view. Now I won’t know till at least Monday if these have been accepted… It’s taken 2 weeks and a phone call, 2 live chats and 11 emails to try and get my funds, (I have the live chats screen recorded, phone call evidence and the emails) it shouldn’t be this difficult to get paid. I’ve asked to speak to complaints to be ignored twice and always receive an automatic reply ie thanks for sending details we’ll let you know in 48hrs etc

Also upon checking my credit file, which I do every month, they’ve done a soft search on the 1/07/22 so they clearly know I’m a legit person. They also won’t tell me why they’ve searched me. I’ve never had this done by any other casino (I personally find it odd).

I’ve also now had other casinos soft search me since even though I haven’t signed up to them.

staus Não resolvido
£150
Casino.com - Easy to deposit and impossible to withdraw

I made a deposit on casino.com using my Revolut virtual VISA card, which was no problem. I won and finished the terms of condition for the bonus and landed on 28700 NOK which is around 2870 euro. This is when I first attempted to withdraw my money (23rd of July). Following just the regular process, I was asked to verify my account, they approved documents and I tried to trigger a withdraw again. They declined it claiming I cannot withdraw more than what I first deposited with my card (which was 2000 NOK). I spent an hour talking to support to figure out why but I never received a good explanation, just that I should try again, with 2000 NOK. This was also declined with this explanation from support(copied from chat)

"I see here the withdrawal failed because your CC7212 is not supported in Credit Fund Transfer, so our finance department advised if you can request the withdrawal via a different payment method so we can process it".

This is a straight up lie since I've made deposits on other sites and got my withdraw through my card details. I tried explaining this but they just simply denied that it was possible. I tried to make a new deposit with my mastercard instead. Unfortunately they don¨t take mastercard, customers support replied. They then adviced me that the only way possible for them is to send money through ecopayz. Unfortunately ecopayz is banned in norway and I'm norwegian. :)

So.

This site doesn't accept VISA, Mastercard or bank transfer to withdraw money (only to deposit). Chat makes you wait 10 minutes between every message and they straight up lie. I know my card supports Credit fund transfer since I used it on more than 3 different sites successfully after casino.com told me it doesn't.

I find no way of withdrawing my money, they told me that they would contact me if like a new method to withdraw funds is presented but since it's been about 2 months now I have no hope of ever getting my money.

Avoid this site at all cost they will never let you withdraw any money you deposit.

staus Resolvido
kr2000

Estatísticas de Reclamações

Resolvido 28
Valor médio $ 2,224
Duração média da reclamação 26 dias
Resposta média 3 dias

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Principais avaliações de nossos jogadores

When I visited Casino.com again (I haven’t done that for a while) it came as a surprise as I found €81 on my account and honestly I had no clue how it got there. It intrigued me enough to try to figure out its history so I asked about it via chat. The member of their support team I was success to chat with enlightened me the amount was from a previous bonus and had no any further restriction and it was free to use to play or even for withdrawal. Of course I chose the second option though I still had no idea what was this bonus or when was it completed. I just couldn’t recall it at all however hard I wanted but I was so fired up to not spend my time with thinking about it.

I thought with this so-called unexpected money I was going to go after some big rewards and started to play on some Marvel games. After a quick sequence with Hulk and X-Men I changed to Ghost Rider that I’m the less familiar with among this group of slots. I don’t know why but I haven’t played with it too much – but a 5 of a kind winning only after 3 spins gave me back a x1000 of the line bet -was a little sign to break up this habit. I continued to play with €1 total bet but in the normal games I had never again a €20+ win but the free spins and Ghost Hunter bonus rounds were really great and sometimes came away from them with €50+ prizes. After 1 hour spent with it I noticed these extra features started to show up less and less often and were getting not so generous than before so I felt the time was to move on. I was failed again to enter the jackpot games but it was a good run though at Ghost Rider I missed a little the extras the other games have (like X-Men’s heroes-villains mode).

At the end of the night I requested a withdrawal the collected €300. It was a sweat 300 because it was so unexpected and came out of nowhere. The payout time was longer than I remembered (or hoped) it but almost in a week I got finally paid.

Good games…decent, informative support team…Great place to play Playtech games. Slow withdrawal time but other than that nothing real weaknesses.

Just to add to my last post . . .

I truly hope my first post is left in this thread, and I do hope that readers realize by the time spent writing that from my phone (lol) that it is a very informed opinion. I've spent hundreds of thousands in online gambling and have been doing so for ten years or more (whenever the industry started). It was not my intention to name-drop or promote any other site. It was my intention to contribute an honest, thorough and informed opinion.

Thanks!

Several things . . .

I generally bet mid-range bets - anywhere from $2 to $12.50 per spin, depending what's in my account.

1. I have only once (in 3 of these casinos) won over $600 in a bonus round or a single spin. Considering I'll often spend $500 or more in one visit, this seems like quite a weak payout percentage. I also find that if you win good in 1 or a few games, the casino goes cold (which leads to my second point if you're using a bonus that requires a 40x wagering of said bonus before a withdrawal is allowed). By comparison, in alljackpotscasino, I've many times parlayed small winnings and bets (even with comped credits) into $4000 to $5000.

2. The 40x wagering before payout on bonuses seems too much to me. If I deposit $150.00, that means I need to wager $6000.00 before I can withdraw. Seeing that in my experience many of the bigger wins happen early on in the visit, and I've not calculated exactly, but it seems withdrawals would be damn near impossible particularly with larger betting. Thus, I'll often not use bonuses at all and just risk my luck with my own funds. At least if I do win I can withdraw right away.

3. I do find my visits formulaic. A couple of wins, then the casino goes cold and I lose everything. I deposit again or a 3rd time and the initial win or two is bigger than on my first deposit. So, in actuality, I've not won anything when all is said and done - I've just recouped part of my deposits. As I've said in point 1, I've only won once in a bonus or spin between $600 and $700. Big difference with alljackpotscasino where I've won nearly $1800 in a bonus on a $4 bet after like 3 spins. I've many times had my winnings reach over $4000 and many,many times over $2000-$3000.

4. When these casinos were first introduced, the minor and mini jackpots would be paid out to me regularly.In the last 9 months since playing this casino again, I've not had one progressive awarded to me. Obviously the major and mega jackpots are like winning the lottery so aren't really expected (if indeed they do pay those lol). BUT, the minor and mini jackpots did help with adding some playing time.

5. Now, finally the positive . . . The game graphics and originality are great. They are indeed fun to play. If your money holds up you can be entertained for hours.

Overall, I'd rate these casinos as 6/10 (compared to alljackpotscasino at 8.5 - 9 /10). The games and graphics are fun. The bonuses are plenty. The downside is the lack of truly big wins and the formulaic win to loss trend on a casino visit (different than alljackpotscasino where the winning streak can last for hours and hours with ups and downs like a roller-coaster that change with each game). If you want to kill an or hour two (more possible with minimum and small betting) this site is probably ok to play once in awhile. Heck, you "may" win a genuine jackpot (lord knows I haven't). If you want a more genuine, random-chance feeling casino ride with running ebbs and flows, alljackpotscasino is a MUCH better place to play and likely win in.

That's my two cents!

Casino.com is one of the hundreds casinos which give opportunity to players to try playtech games. Some of my friends told me that playtech games always suck their money, some told me that they like playtech games. I with second group, and i always like their games.

Casino.com offer me 100% bonus on my deposit, i always confirm details of bonuses in live chat, but at casino.com i wait agent about 5 minutes, and his answers was slow. I did not like such things, and this told me that their support not very good(may be not professional, may be they have not enough people, anyway as i customer i was unhappy).

I made deposit of 40$, probably i deposit more, but as i told i was a bit unhappy with their live chat, so decide deposit only 40$, not big lose at all. With 80$ on my balance and a lot of wagering to go. I start with archer slot, 243 liner from microgaming, and it is nice and funny try it yourself and you will like it, i promise. With 0.5 bets after few features i up my money to 120$ balance, so i am with such good result switch to pantner moon slot. I have a different feelings about this slot, in main game it rare pay something, but in freespins it can give you lot of retriggers, and you will be happy. I play pantner moon a hour or so, get freespins few times, even retriggers (4-5 times), and finish my journey here with 230$ on my balance, which i request to withdrawal. Total this take 5 days, and this is awful i think, i never made more deposits in casino.com

That all, thank you for reading my review about Casino.com, now I give them some marks:
Support: C
Promotions: C
Withdrawals: D
Games selection: C

Usuário inativo

Casino.com is powered by Playtech. Now my opinion about Casino.com is one that holds a positive result! I read the terms & conditions to find more information about their 100% welcome bonus. I became uncertain if Jackpot Slots were included.

I liked how support became immediately available to me the second I pressed the Live Chat option to ask. 5 seconds later they were their to answer all my questions. They were really well-mannered and I got a confirmation from them about the welcome bonus. I was both thrilled and discontented. The information that Slots including Jackpot Slots are in BUT the common rules about excluded play on Table & card games with some Playtech casinos were also in effect. Casino.com is thought to be one of them casinos. Good news = All slots are in + bonus requirements hold only 40 times the bonus only and not WITH my deposit, Bad news = restricted table/card games/video pokers + 40x wagering.

I made an account, used the flash version of the casino and deposited $50 for the welcome bonus. $100 to play on any type of slot I chose. I went on to play The Mummy for $1.25 per spin. This is just the minimum this slot can take, I can't lower it anymore than that. This did not stop me to make bets because this is close to the bets I wanted to make. In this slot, features would come out a lot starting with the Adventure bonus on random occasions. Often times I would get my bets doubled, sometimes getting $10 - $20 on high symbols in combinations of 4. I never got any 5 big symbol combinations but the frequent winnings were holding me onto this slot which allowed graduate dissipation on my WR. It had a lot of features and with it I continued to bet $1.25 and later $2.50. The part I hated is having to receive only two scattered Mummy Logos. They were just normal paying scatters with no features that came with it. It gave me a hard time. My favourite about this slot is the Scarab Attack feature. It makes a terrific difference when connecting high symbols. When 2 hours were in I left this slot and came to Fantastic Four, The incredible Hulk and Pink Panther with it's amazing Pink Pow wilds to achieve the most out of my wins. I especially liked the Pink code feature and the trailing bonus! They paid humongously and I even got $150 just for finding the diamond after the trail with a total of $75 in the end. The diamond doubled my wins easily!

After a lot of hard work of persistence and accumulation of winnings I come to $450 after my wagering requirements! It took me about 3 & a half days to get it off but I am glad it went very well!!! For all of you players Pink Panther is a must if you have a large balance. Casino.com deserves an 8.5 out of 10!

Roughly four years ago I registered at Casino.com, a sister site of a casino I was a regular player at in Mansion. Having experienced a lot of luck at the latter establishment and knowing it to be reliable in terms of timely payments to players, I had no qualms in joining here as well and proceeded to download the Playtech software as there was no instant play version at the time. The 100% up to $200 welcome deposit at a x40 playthrough rate was an appealing inducement, even if most or all card/table/video poker games were restricted, and I deposited to claim the maximum bonus amount.

I don’t exactly recall if the promotional terms completely prohibited all non-slots play or if it was a case of the games I preferred being prohibited or contributing at a reduced rate. Either way, I distinctly remember only playing slots with the signup bonus, which was still unusual for me at that time though I had started playing them more as casinos became increasingly aggressive in pushing customers towards these high variance games with a larger house advantage. Being fairly new to this particular category, I resolved that if I was going to play slots I may as well aim big.

So I started with a magic-themed three reel progressive I had played a bit before with little success. This time around I was very fortunate as I hit a high-paying combination quite early on. While it wasn’t the progressive jackpot, the win was big enough to boost my balance to well over a thousand bucks. Not wanting to play it all back on the same slot that I felt to be very streaky, I left soon afterwards and played a few other games instead, this time of the five reel variety. My luck didn’t hold up so well after that one major hit but, by the time I had completed the bonus wagering requirements, I was able to make a satisfactory $700 withdrawal.

When i played this long ago casino they satisfy my playing experienced about their video slots although Casino.com is Playtech powered software i tried to play their slot. Okay i saw their promotion for first deposit offered 400% match bonus and the wagering is 40x the bonus i deposited $30 and get $120 the equation for wagering requirements would be 30 x 40 + 200 = $1370. I try to find a game that had a featured bonus like free spins, bonus and others and decided to choose the Beach Life slot that single slot satisfied my desired hunger for casino video slot lol...

Playing that slot is easy when you don't knew how it works and read the pay table but it is easy to understand and get i choose that slot because "Beach Life" is the biggest jackpot game found at Playtech casinos, While the jackpot starts at just $50,000 the highest ever win is $4,800,298 WOOOOhooooooooo!!! This makes it one of the biggest paying slots online. This game uses the highly popular 5 reel, 20 line format and had a bonus featured to add to the fun thank you playtech :) I bet $2.00 per spin because my balance is $150 i can handled to bet like $2 per spin yiyks.... beginners luck Wahahaha!!! I started spinning and the bet is $2 after that hard round of spinning and loses of $56 my efforts are being rewarded by their Bonus Chest Symbol because when i hit the 3 Bonus Chest symbol i triggered the Sunken treasure Chest reward where you can pick 3 chest at random money and as i said they rewarded my effort literally... YaaaaaaHooooo!! after it finished i won $67.40 from that 3 sunken chest amazing..... The good news is i finished the wagering requirements i wagered my requirements because of that my remaining balance are $221.3 Whuuushh i asked their customer support if the bonus had a maximum cashout and said that there no maximum cashout for that bonus Yihhhha!!! Then the withdrawal processed takes 3 and a half days when i received the payment via neteller.

I rated this casino over all 8/10 today i didn't play this casino because i had many favorite RTG casinos but i will come back soon if they had a special offer.

I heard of Casino.com from a friend of mine and said to myself to check it sometime. What other name for a casino is better than Casino.com? The website is very well structured and looks very nice indeed. There are a lot of languages to choose from and you can deposit money by using numerous options, which are all instant. In the bottom of their home page you can see their progressive Jackpots- with a total of more than 8 million$! Beach Life has the biggest Jackpot ( 2 million $).

If you click on Promotions you can see the wide variety of offers they have. I counted 10 different promotions. I love the fact that by clicking „Getting started” you can see all important information that is answered by other casinos through their support team. A new thing I saw in the „Getting Started” department is the Multiplayer modes. As written on the website, some of the games have multiplayer option. This option consists of being able to select to play with other casino players at the tables. You can also create or join a private group.

Their games are powered by Playtech, which always leads me thinking to Marvel Slots. After I deposited i started playing Iron Man and tripled my money with this game. I just wanted the money, so I withdraw them. I sent my documents and in only one day they have been checked. In 5 days more I had my money in my Skrill account.

My conclusion is that you should try this casino. My experience was definitely pleasant without any defects.

My ratings are as follows:
Software: 9/10 Playtech, so fun games
Bonuses:9/10 it can always be better, but they still have a lot of promotions
Support: did not use it
Cashouts: 9/10 – one week is fine for me

If you are a casual player who likes to relax and play a playtech games straight from your browser this casino is definitely for you. I was bored one night and i needed good casino to keep me entertained and to maybe earn some money too. I spotted this casino few times in a skrill promotions page offering some bonuses but i was not here to claim bonus i just had in mind having some fun with money i had on my skrill account.

I signed up and made a small deposit, in fact it was the smallest one possible. The games i aimed to play here were not slots but table and arcade games. I started off with my favorite arcade game penalty shootout. I was betting 0,15 euros per shot but keeper was hard opponent to beat. He saved more than ten shoots in a row but i kept shooting at the same spot which rewards 12x bet if you score. I raised my bet to euro per shot and i managed to score on x12 spot four times that is in total 48 euros, in that process i lost about twelve euros and that was enough for me to cash out.

I requested withdrawal the next day and received money in 48 hours which was amazing. I had quite a bit of fun and earned money in same time.

Chat operator contacted me to ask do i want a bonus and i told him no because i did not want have wagering requirements. The strange thing is he start to write in Italian and then quickly he switched to English lol.

This casino really is one of the best playtech casinos i ever played in it offers great website good bonuses, huge selection of games and express withdrawals. Instant play casino also looks great and there is really no need to download. I rate Casino.com with 10/10 and will play in this casino in future

Finally i can review some playtech casino, i like playtech software very much, especially their marvel games. I registered at casino.com long time ago, and get 100% bonus on my deposit. I deposit only 25$, so i can play with 50$.

So, of course i start with my favorite marvel things, elektra, i like freespins there, you should which symbol to choose, and it will appear instead two others. I always choose high pay symbol. I grind, grind, but no freespins, and with 35$ i switch to iron man. I love iron man slot because there you can hit stacked wilds, and you payout will be incredible. I hit there lovely 350x bet, and leave slot immediately with pockets full of money. After it i decided to try rome and glory, because it something like my favorite book of ra, there are expanding symbols in free spins, that pay like scatters. There i had totally no luck, but still had 200$ on my balance, and decided all or nothing, and enter archer with 2$ bet per spin. I had free spins 4 or may be 5 times, but damn, no any big hits, and in final i lost all my money.

It happens on playtech with me very often, for me its hard to win there, i don't know why, i love their games, i love bonuses, but no any really fantastic wins there. Just few not big. Probably in future i will hit there something really cool, and post it here , and you all say wow, thats amazing.

So, here is my marks for casino.com
Site: 9/10 site is ok, nothing to say bad
Support: Live chat helpful, and provide all that you need 9/10
Bonuses: 8/10 , they still send me sometimes nice bonuses and no deposit bonuses
Cashouts: I don't know, never cashout from this casino
Total: 8.5/10 good playtech casino, nothing to say more.

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