Cassino Cadoola

Super casino:) one of the few casinos I rate as worth visiting. Impeccable contact in case of problems and these tempting bonuses.. :)

I do like the games selection and the no sticky bonus! The casino looks very nice and is easy to find stuff

There is a few things that Cadoola needs to improve. First of all the support is no good, not profetional at all, just ask you to send email here and there so solve easy problems they should be able to answer on the spot.
I had/have a withdrawal that I requested 3 weeks ago - first the document process was veeeery long. Then they pay me about €1000 per day, which will take me 2 weeks to get my money. They should be able to send more money at the time in my opinion! The whole process has just been very long... .

Alot of games with the best providers and great deposit options

0-24 withdrawl time is a lie. They take alot of time before they Accept your withdrawl been waiting 2 days with my current request. I Saw a review from may when they Said it would come options to set a deposit limit but you cant do that

Quite a good selection of games & decent layout. However a lot more negatives over positives with Cadoola

No communication whatsoever when coming to withdrawal. Cadoola Financial Department stall your process hardcore. And if there is a problem with a document that you send they won’t even reply with what is wrong, even if you know for a fact it’s 100% correct (happened to me) infact they’ll just keep asking for your document even after asking what the problem is + they’ll cancel your withdrawal for no reason without communicating the problem. Under there terms and conidition of 6.2 “withdrawal must be made with what deposit system was used” they had bank transfer as a withdrawal option but not as a deposit option. Which technically under there T&C 6.2 makes it impossible to withdraw with Bank. I withdrawed with Bank Transfer and pointed it out, and they have since then removed Bank transfer for an option of withdrawing. A customer pointing out a basic mistake.. just may prove this casino site is lazy or clearly aren’t professional with heaps of flaws. Wouldn’t bother or recommend signing up for this casino. Unless playing for the sole purpose of entertainment. To be honest probably worst encounter I’ve experienced with a casino.

They came fromAraxio Development N. V. group of casino and must say they are plenty of them if I saw correctly they seven from the same group, as I already said N. V casinos has been very popular as they have very fast payouts so thumbs up for them, thats the main reason I join in some casino, express withdraw, good customer support are two main reasons will I be playing in some casino or not.

Dont know much about Cadoola casino since they are new to me and I wouldn't open account here if their sister casino I believe it was Malina Casino which has sent me offer from this guys if I open account here will get 20 free spins on Immortal Romance game.
Seeing their site , nice looking one, as for the bonuses I see plenty of them I guess the player needs to choose from would he/she take 160% or 100% and another reloads offers as a 50% reload attached with some free spins.

Well when it comes to bonuses wagering is not that friendly, actually I dont see it as friendly, because wagering X 30 the bonus and the deposit made, not for my taste at all. But still if we want to play with their bonuses must read and honor their terms and conditions.
While I opened my account and the catch to get those 20 free spins was I needed to contact live support agents so they can add me manually.

I contacted them and their live support are nice, friendly with decent knowledge. Thought I will wait long time till add me those free spins but on my surprise they were added very fast, I think it was in minute or maybe less. I still haven't deposited here and the main reason what I have read about their bonuses. I surely don't like the fact that I need to contact them via email or live support so they could add me the bonus, sorry but I am a player which wants if deposit was made the bonus to be added automatically, right away not to wait hours for that.

Big choice of games, friendly chat, very fast withdrawal time
the best casino I have known in years!!

There is nothing more disappointing than an unfortunate encounter in an online casino right at the first moment after depositing,. Read along!

I signed up and went right and read the casino bonus T&C before depositing, Here's what stated in T&Cs:
"3. In order to obtain the bonus, you need to contact us via livechat or via em-mail: [email protected]"
So far so good, I deposited and went to livechat asking for the bonus to be added, the chat support threw this at me:
" Now i cant add bonus. All bonuses are added manually by our senior manager starting at 10:00 GMT + 3, please contact Live chat within the specified period for the bonus to be added. "
When confronting him about what is in the T&Cs , he then in a not-expected manner terminated the chat.
What is point of asking to contact live-chat if the live-chat can't solve this simple question? I will let you decide if this casino worth depositing and playing at. For me it's just regret.

Absolutely nothing. Not even layout itself. I would have given it 0 star if if I could.

Makes you send written requests WITH a reason to get you self-excluded. No casinos on earth do that. Normal operating casinos have "self-control" on their website so us players can set limits instantly. Live chat says send Email with a reason, I don't need a reason to have my account closed under Responsible Gaming policy. Avoid at any cost.

I am very satisfied with the site and the selection of games. Exactly according to my taste. Many "books" from amatics and playNgo and many other good games. Even support in the chat is very good. Worse it is with account verification in financial department. I have similar experiences as players over me. I write something to the negatives.

So far, I give Cadoola 9.5 from 10 for this moment.

I have many casino accounts, but I haven´t such a problem with my account verification. I first asked for ID and prtscr of Netellen account. (personal data + account number). I sent it 2-3 times because I couldn´t find them together. Then they asked a selfie with holding my ID. (I haven´t seen this before just checking my netellen account). After doing this, they will give another day for verification and ask for bank details. I don´t understand that anymore, since I sent the money out of my netellen account.

It all came to me as a stretch of time and I wrote in the chat a few lines. Eventually, after 5 minutes, they wrote from financial dep. that I cant use netellen becose is unavailable, and I have to do a bank transfer and the money will immediately send me.

Not to this problem I give 10/10 because, according to my experience, I will definitely put another money in this casino

Good casino, good choice of games. I found all my favorites slots.
Good customer support, verification and withdrawal well spent without problems.

Account verification takes a little time, maximum 24 to 48 hours but the withdrawal is fast.