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Cassino Cadoola

Nossa classificação CasinoRank
7.8/10
CasinoRank
Classificação dos jogadores 53 Avaliações
Tempo de resposta às reclamações 23 Reclamações
2 dias média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0-24 horas
  • Design agradável para celular
  • Bate-papo ao vivo, em vários idiomas, funcionando 24 horas por dia, 7 dias por semana
  • Vários métodos de retirada
  • Não é necessário ter uma conta para jogar no cassino
O que não gostamos
  • Mais métodos de depósito do que de retirada
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Cadoola

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://cadoola.com/br/
Estabelecido em
2017
Licenças
Curacao
Programa de Afiliados
Idiomas
Chinês, Inglês, Alemão, Húngaro, Norueguês, Polonês, Português, Francês, Romeno, Russo, Turco
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Cadoola é um cassino online que oferece caça-níqueis de vídeo e jogos de cassino de vários fornecedores de jogos. Os membros podem aproveitar jogos de empresas como a Microgaming, Yggdrasil, Play'n GOPragmatic Play, Evolution Gaming e várias outras. Os jogos podem ser apreciados através de um navegador da web ou a partir de qualquer lugar, e o site também pode ser acessado em vários idiomas. O Cassino Cadoola é licenciado e regulado pelas leis de Curaçao. 

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos/permitidos pode ser encontrada em “Mais detalhes do cassino”. 

Jogos virtuais

Os jogadores que gostam de caça-níqueis de vídeo têm uma grande variedade para escolher. Há jogos de vários fornecedores como: Microgaming, Quickspin, Yggdrasil, Quickfire e outros grandes nomes. Os jogos podem ser categorizados por fornecedor e os jogadores podem incluir favoritos para ajudar a encontrá-los com mais rapidez. Entre os jogos de destaque estão o caça-níqueis: Reactoonz, Starburst e Moon Princess

Também há uma vasta seleção de jogos de mesa, incluindo jogos de blackjack, roleta e pôquer.Os membros também podem desfrutar de opções como Pontoon, Bacará e Roleta Americana.Os jogadores ficarão impressionados com a variedade disponível e com os diferentes limites de aposta à disposição para atender aos diferentes bolsos. Outros jogos incluem o Pôquer caribenho e o Cassino Hold’em.

Além disso os jogadores podem visitar os lobby do cassino onde encontrarão uma seleção de jogos de vídeo pôquer.

Cassino ao vivo

Os jogadores que estiverem em busca da emoção de jogar com um crupiê real podem fazer suas apostas em vários jogos ao vivo funcionando 24 horas por dia. Dentre eles o Blackjack, a Roleta e o Bacará, todos ao vivo.

Jogos para celular

O Cassino Cadoola também está disponível para jogar a partir de qualquer lugar. Os membros podem usar o cassino para celular para aproveitar uma seleção dos melhores jogos em smartphones e tablets.Nenhum aplicativo é necessário atualmente. Os jogadores podem fazer login através de um navegador móvel compatível.  

Suporte

Os membros que precisarem de assistência podem usar o recurso de bate-papo ao vivo do cassino, 24 horas por dia, 7 dias por semana. Trata-se de um suporte em vários idiomas. O suporte por e-mail e telefone, em vários idiomas, também está disponível 24 horas por dia para qualquer um que precisar de assistência.

Segurança e imparcialidade

Os jogadores podem ficar tranquilos com relação à segurança de detalhes pessoais e financeiros, já que o cassino usa uma criptografia de alto nível e serviços de firewall de padrão de mercado. 

Um gerador de números aleatórios também é utilizado para garantir que todos os jogos sejam imparciais e aleatórios.

StallCation

Bônus do Cassino Cadoola

Confira os Cassino Cadoola bônus e escolha o melhor para você.

Descobrir todos os bônus
Bônus de depósito
120% até BRL 1.500/€240
Requisitos de Apostas 35x
Porcentagem do Bônus 120%
Depósito Mínimo €20
Bônus de depósito
100% até BRL 1.300 / €100 + até 300 Giros extras de acordo com depósito
Requisitos de Apostas 35x
Porcentagem do Bônus 100%
Depósito Mínimo €20
Bônus de depósito
110% até BRL 1.430/€ 220
Requisitos de Apostas 35x
Porcentagem do Bônus 110%
Depósito Mínimo €20

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Cadoola. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Cadoola Casino - Payment problem Cadoola online casino

My name is < full name removed > and I am a cadoola casino player. I would like to report a problem and complaint. I did not use a bonus in the casino, I played with my own money. I won, but they refused to pay my prize to any financial instrument.

1. Payment request

I asked for the bank card I used to pay for the game. Embossed card, valid card, can accept foreign currency, I regularly pay with it abroad, no banking problems. My payment request has been cancelled.

I wrote to customer service and they told me to choose an IBAn number.

2. Payment request

I entered an IBAN number belonging to a Revolut account, which also belongs to my name.This claim has also been cancelled. I wrote to the customer service again that neither payment was successful.

3. Payment request

I gave customer service my bank account details, which are connected to the visa card used for the payment.


At the moment, I am at the point where they are not willing to transfer my own money. I have 3 payment options, all in my own name.

I write to the online customer service in vain, they do not help me, they leave the conversation.

In all cases, I entered an international format, all my data is real, everything is in my own name, and everything works. I have been waiting for the money to be disbursed for more than a week. I also filed a complaint with the casino yesterday, but I still haven't received a response.

I took a screenshot of everything, which shows that my bonus balance is 0 and my real balance is HUF 200,000.

I want to get my money.

< personal information removed >

I would need the contact information of the supervisory organization. I await your reply and thank you for your help.


Thanks

staus Resolvido
Ft200000
Cadoola Casino - Withdrawal way past normal processing time
Good day AskGamblers.com,

I have used your website for many years when looking for new casinos. I registered as a member only today to register a complaint.

I believe I have properly read all the instructions on how to do this correctly and understand what not to do.

My case is quite simple, I have been a member of Cadoola Casino since Wed, Mar 27, 2019.

At some point I stopped playing there but started playing there again in May of this year (2023). I think it is a good casino and made many deposits and several withdrawals on there since May 2023. Those deposits and withdrawals were processed and sent to me in between 24 and 72 hours. I use MuchBetter for deposits and withdrawals on Cadoola. I have email receipts of those withdrawals, such as when the withdrawals were made, and the subsequent emails saying when the withdrawals had been fully processed, and after checking my MuchBetter account saw that indeed the money had been received each time.

However, on June 26. 2023, at 3:25 a.m. I made a withdrawal of $175 CAD and on June 27, 2023, at 1:47 a.m., another withdrawal of $200 CAD. Those withdrawals have not been processed yet and I am worried about them since it is taking so much time. I contacted Cadoola Chat Support three or four days after the first withdrawal of June 26. I think it was on June 30 or July 1, asking about the delay and I was told that withdrawals take 3 business days, which it had already been more than 3 business days.

On Wednesday, July 5, 2023, when it had been six to seven business days I emailed [email protected] a polite and detailed description of my withdrawals and asked about when my withdrawals would be processed, that was a week ago, they have not replied.

So, three days later, on July 8, I contacted Chat Support on their website again and I was not getting clears answers from their agent. I told the agent (Kevin) that he is supposed to be there to help me and to please give me answers and at the end he said:

~Kevin
“Thanks so much for your patience. I have just checked your gaming account. I see your withdrawal is in the final stage of being processed.
Moreover, I also just forwarded a request to the financial department in order to speed up your request.” ~

I told Kevin, “Great thank you Kevin, that's the answer I wanted to hear, have a nice day”.

I do have the complete transcript of that chat should you require it.

That was four days ago, and I have yet to receive my two withdrawals.

I will attach a screenshot of the two pending withdrawals to show their amounts, the date and time of the withdrawals as well as you can see a red X next to them, which allows one to cancel the withdrawal and get the money back into your account balance to continue playing with it. I should note that after I made those withdrawals, I continued depositing and playing for several days as normal, but did not win, and therefore, made no other additional withdrawals since. But since I saw the withdrawals were not coming, I have since stopped playing there to wait for the funds.

As you can see, it has now been more than 11 to 12 business days since the withdrawals were made.

Could you please help me?

I would be happy to compensate for your time and effort if there is a charge. Otherwise, I’d be happy to donate something to your website if you accept donations or even write a review about your services on TrustPilot as well as add a link with a blurb to your website from one of my own backgammon websites. This I offer in gratitude.

Please let me know if you need anything else.

Best regards,

Mihael Liberopoulos
staus Resolvido
$375

Estatísticas de Reclamações

Resolvido 21
Valor médio $ 3,185
Duração média da reclamação 11 dias
Resposta média 2 dias

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Avaliação do jogador
4.8/10 53 revisões

Principais avaliações de nossos jogadores

Cadoola has quite some slots available, which are running without any issues

Withdrawal routine is terrible. They want me to split withdrawals into small pieces, which they will then arbitrarily schedule. I can only get information about next withdrawal, not all of them. Why would you like to be a customer with such a casino these days? I believe their idea is to get the player to spend the money meanwhile, but building a business with the objective to have unsatisfied customers is not something that will work.

Furthermore, they are lacking the possibility to set deposit limits, which is a hygiene factor today. In my opinion casinos should not even be allowed to open without such a functionality.

To conclude, Cadoola is on the border to be a scam, and my belief is that they will not stay in business for more than a short time.

If Cadoola responds, they will refere to Terms and Conditions, so see this review as a help to interpret how they act on the ToC, as opposed to work to have happy customers.

Hope this review gives people information when selecting where to spend their money.

Dear valued Customer, Thank you for taking your time to write the feedback. We are really regret, you get such an opinion about our project. We want to inform you, that due to paragraph 6.14 of our Terms and Conditions Financial Department can make an individual schedule of withdrawals, which depends on your account’s status. You can always get the complete withdrawal schedule at [email protected] Also, we would like to ensure you, that function of setting a deposit limit is already under development of our IT Team and will be available for our clients at the nearest time. Could you, please, provide us with your username at our website, in order that we can check and give you more detailed information concerning your withdrawals. We will be happy to help you with this question and to see you again at our site! Best regards, Administration of Cadoola Casino

user avatar

Lots of game providers, but no popular BTG or Novomatic.

Bonus: standard welcome 100% with shameless 200 free spins. Free spins are on 0,06 cents spins on some weird slot. I got HUGE 3,85 on 200 spins (sic!). Wagering on bonus is very restrictive, for example, a huge number of slots only contribute 20% or 0%. First time I see that some popular slots like Immortal Romance, Pink Elephant or Book of Aztec contribute 0% to the wagering!

Responsible gaming:
There is 0 option on their software concerning setting any limits. When I contact live chat (fast response) and asked do you have any responsible gaming option they said: "Please specify your question". You cant set anything with live chat, you need to send mail and specify why you wanna self-exclude. That is not enough in standards set by most reliable operators. Players should have options to set limits, and fast, without support.

Conclusion: New casino with poor performance. When I say that I mean there are plenty better new operators (last year) out there to put your money in .

best of luck to all,

Dear valued customer, Thank you for taking your time to write this review. We hope that you will be lucky in the future, and get your great wins in this or other slots. We would like to remind you that by creating an account at our projects you accept all the Terms and Conditions and agree to follow them. According to the Terms and Conditions of the bonuses, there are some slots where 0% and 20% counted towards wagering of the bonus, but as we have more that 1300 slots on our site, there are plenty of slots where wagering is counted as 100%. Also we would like to point out that the responsible gaming section is being updated at the moment and really soon we will have even more comfortable environment for our players. We will always be glad to see you at our site! Best regards, Administration of Cadoola Casino.

user avatar

Large selection of providers and games, easy to navigate.

Poor offer of promotions; the bonuses are not added automatically but in chat; above all, the assistance is very, very, very slow. I don't understand why this casino has a so good rate.

Dear valued customer, Thank you for taking your time to write this review. We are sorry that your experience wasn’t as good as we would like it to be. We are always developing our promotions, and offer our clients good bonuses and promos. We want to point out that our Support Team is staffed by the professionally working agents, and we are trying our best to give you the best assistance. If you were unsatisfied or your question wasn’t answered we would like to ask you to contact us by mail, and we will investigate the case and answer all your questions. We will always be glad to see you at our site! Best regards, Administration of Cadoola Casino.

user avatar

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