BitStarz Casino

Bitstarz' web page is fast, clear, the deposit and withdrawal page work smoothly and they offer various ways and methods to deposit funds.

The sign up bonus is good, there's four of them, for 100-200€ each.

They offer the games what I like the most, and that is Net Ent games, including my favourites Piggy Riches, Reel Steal, Aliens and Starburst.

If you get past the hurdles of verification, withdrawals can be very fast, almost instant.

Withdrawals started to get slow in this group in the spring of 2017. They used to be really fast, almost instant, but due to unknown reasons, maybe a new management or financial difficulties, they started tightening up, not paying fast, and making new rules why they could confiscate winnings.

They started adding really questionable rules to their site, and there were a bunch of complaints from people who had their winnings confiscated.

They are a part of Direx N.V. group and this group has a host of casinos that are affected by these problem.

One example of a questionable, even rogue rule, that was added to the terms AFTER I had registered there was this:

"Players who are solely making deposits when there is a bonus available will risk of having their winnings from the bonus confiscated and being left with the initial deposited amount of the bonus in question. Players who make 5 deposits in a row (excluding welcome package) to the casino and trigger a bonus on all of those will risk of losing their winnings from the bonus.

At least a single genuine deposit without bonus release has to be made prior to reaching 5 bonus releasing deposits in a row. The amount of the deposit has to be at least the average amount of the previous deposits made that triggered a bonus.

Decision if to confiscate funds will be made by the BitStarz Management and the decision made will be final."

This would have meant they could have stolen all my winnings had I won and not noticed it. I was not informed of the terms change in any way. Not until a player complained that they lost their money because of the changes in Direx NV casinos, I was informed, and due to these unethical confiscations, I stopped playing there.

- Very fast website
- Fast withdrawals and instant payments
- Good design. Fair games
- It is one of the best casinos

Fast withdrawal. Quick customer support. I play from Australia. I get withdrawals into my account next day or the day after. There is no pending period on withdrawals like most others which is a plus. Overall the best casino I have played in so far.

Bonus offers are less but that's alright I guess. Biggest minus for me is that they do not have some of the games I like to play.

Good game selection.
Lightning fast withdrawals and id verification.
Customer service is exceptional.
I have played at most online casino's and have seen the good and the bad, BitStarz is simply good....very good

Nothing as yet, bonuses could be crisper but that's being picky.

Good bonuses, good support, really good casino, and they pay winnings!

Design, fees for credit card deposit. I don't have any minus !

Love everything about BITSTARZ!!! I played a few times at some of the other online casino's and even won at some of the other online casino's (never got paid at any other online casino), however @ BITSTARZ I feel like a STAR for real.... Within my first week I won and was able to instantly withdrawal over 500.00 in BTC (one win was on a random freeplay that was in my bonus box one night! The friendly and helpful support staff are awesome & I love the games and all the bonus that they offer! Seriously these guys have it down & there is nothing but loyalty and love! KEEP IT UP GUYS!

Wouldnt change a thing......Well maybe they could offer some comp points for .btc or free spins......

This is what I like the most:
1. Has "Play for fun" option;
2. Has visible winner results;
3. Deposit via Credit/Debit Card;
4. Withdraw to bank account;
5. Can save favorite games and it's easy to find them later.

This is what I dislike the most:
1. Deposit fee when use Credit/Debit Card;
2. Missing NetEnt games. At least I can not find any of my favorite NetEnt games;
3. Can not find any game which I would like to play.

Mega fast verification of documents (within 5 minutes its all done!).
A lot of different providers.
Great helpful live chat, very nice people who are really there for you.
Issues solved quickly.
Easy to use site.

Hands down the best casino I've played on so far, I even made an account just to write this review.

I wanted to say I thoroughly enjoy the games. I have had no problems with my winnings though small.

The bonuses are great little kickers just be aware that if you win big during your bonus funds, it’s actually the casino’s funds you are playing with, and not your own and so you can’t withdraw until the bonus funds have been used.

- Very fast website.
- Everything works and is well organized and explained, you can even see the wager amount rather than percentage which is big plus!
- Very fast document handing for withdrawal and helpful support
- Wagering only starts once you start to use your bonus funds, so if you win with your deposited money you get to keep them (minus bonus amount)! wagering amount does not increase with lower bets.

- Document info was a bit confusing and had to post them screenshots from my bank account few times (I used trustly to deposit/withdrawal) but it worked out in the end and was handled very fast!