Bitcasino.io

Indeed a fast deposit and withdrawal system . Wish they were a little better with their support . Crappiest bonus when asked from support.

Worst support staff in terms of using sneaky ways to swindle you out of your BONUS' on avg spent maybe 1btc weekly and still rejected from joining VIP.

By far the fastest cryptocurrency deposit and withdrawal site I ever experienced.

Playing credit currency only in cryptocurrency, option is not available to swit

Bitcasino.io for me personally if it is not the best online BTC casino is one of the best. Aspects to consider is a wide range of games and attractive offers for the client, very reliable, fast deposit and fast withdrawal, excellent bonuses and great 24h support. In my personal case without deposit reach an offer and I could extract more than 30 euros in less than 20 min was formidable. I recommend it 100%

I do not like that it does not accept the traffic by VPN, so some users of restricted countries can not register, it does not admit deposits in USD, and in addition to BTC few cryptocurrencies are accepted. Otherwise excellent!!!

This casino has the fastest deposits and fastest withdraws I’ve ever experienced

A huge selection of games and providers to choose from

Even converts mbtc to euros for certain providers

Helpful live support 24/7 availability
They are very willing to solve issues and chat just to chat

Top Anonymity casino

Nothing!

When I joined this casino It immediately became my favorite!

Bitcasino.io has long been my casino of choice when gambling online. My initial attraction to Bitcasino.io was the fact that withdrawals are processed instantly. To ensure absolute 100% clarity, this means that if I were to make a withdrawal request as I am typing this sentence, by the time I finish this paragraph, the funds will already be in my own personal bitcoin wallet and available for me to spend anywhere I please. This is one of the major differences between Bitcasino.io and the competition.

While the instant withdrawals are what originally attracted me to the casino, there are many other elements which have kept me returning for years thus making Bitcasino.io the only casino which I now deem worthy of wagering my hard earned money at. When it comes to online gambling, knowing that the games you are playing are fair is of ultimate importance. Bitcasino.io was one of the first casinos to offer many games which are "provably fair". Rather than other casinos which essentially say "take our word for it" or, perhaps, "take some certificate authorities word for it", many of the games offered at Bitcasino.io contain a feature which allows any player to verify that the outcome of each round is based upon an unbiased randomly generated result. Fell free to speak to the live chat representatives who can elaborate further upon this.

Additionally, the rewards offered to players have always been top notch with the only exception being during a recent transition period which was very short lived. However, with the launch of the newly re-designed, mobile-first website launched this past month, the player incentives and rewards have now returned to the levels which I have become spoiled by and accustomed to. The fact is, there is not a single other site on the internet which I have come across which is able to compete with the incentives and rewards Bitcasino.io is known for giving to players. It is noteworthy to remind readers that while other sites may offer bonuses which APPEAR to be more generous, when it comes down to it, that is typically just smoke and mirrors.

As an example, 400% deposit bonus, as offered by numerous competitors on the internet, sounds like an amazing deal in comparison to a 100% deposit bonus. However, if you take the time to read through the legal jargon which accompanies the 400% bonus from other casinos, you will learn that:
- there is a wagering requirement of anywhere from 50 to 100 times the combined amount of bonus + deposit. This means that on a deposit of only $100, you will be given a free bonus of $400 bringing your balance to $500. Even at the lowest end of the wagering requirement spectrum which most other casinos have in place (50 times), that equates to having to place a total of TWENTY FIE THOUSAND DOLLARS worth of bets before losing your money. Only after meeting that requirement can you hope to possibly withdraw your winnings. Furthermore, most competitors restrict the total amount which you are able win and withdraw when using a bonus. For example, say you manage to complete the $25,000 worth of wagering and win a jackpot on a slot game leaving you with a balance of $30,000, many casinos will actually take a lot of that away because you won this using a bonus. YOu may end up being left with a mere $1,000 after all is aid and done.

Bitcasino's terms on it's bonuses are night and day by comparison. Many bonuses do not have a condition requiring you to wager a certain amount and there is very rarely a maximum cash out value places upon the result of a bonus. Those bonuses and promotional credits which do have terms attached to them are very reasonable. Therefore, the majority of bonuses given to players at bitcasino.io are exponentially more valuable to a player despite the fact that they may appear to offer less of an incentive.

I personally find it dishonest and reprehensible that there are so many casinos which operate on a basis of deception and employ trickery and underhanded tactics to attract business from players knowing full well that most players don't bother reading the billion page long terms and conditions which most sites base their bonuses and offers upon. The conditions which are attached to most bonuses at bitcasino.io are in stark contrast to that.... Many times, the terms and condition are shorter than this paragraph.This boils down to getting what your told your getting as opposed to being promised the earth, the moon, and the stars and being given mud.

The fact that there is no telephone support takes some getting used to but I adapted to this very quickly after discovering how attentive the live chat support is. Furthermore, there is no waiting on hold and there are hardly ever any wait times whatsoever when looking to be connected to a live chat support representative.

- Huge selection of playable games even in Netherlands.
- Fast cashout (within an hour using e-payments)
- Very fair wagering
- Maybe a few more bonuses from time to time, and perhaps a loyalty system.

- Maybe a few more bonuses from time to time, and perhaps a loyalty system.

I have very mixed feelings about Bitcasino.io (which will become clear by the end of this review). Let's start with the good aspects of the casino.

* Bitcasino offers nearly instant deposits and withdrawals. Even when a cashout needs approval, it generally takes fewer than five minutes to obtain the necessary approval.

* Bitcasino has some extremely helpful customer service team members. Whenever I have had an issue with a game, they were there to assist. To be sure, some of the representatives are not great (and some are not even close to fluent in English), but if you get the right person on the other end of the live chat, he or she can help you a great deal.

* Bitcasino offers a very generous welcome package, and, until recently, they offered 25% reload bonuses up to five times per day.

* As far as crypto-only casinos go, Bitcasino's game selection is unparalleled. For slots, they have everything from Microgaming to NetEnt to Blueprint. And for live dealer games, they have myriad choices, including the complete Evolution platform.

* Bitcasino will offer, if you ask, free spins to compensate losses.

So I have been playing at Bitcasino for quite some time, but I recently made the decision to move all of my gaming activity elsewhere. Here's why:

* Free spins to compensate losses are only available if you ask. If you don't know to ask, you won't get them. This lack of transparency is a common theme at Bitcasino. Moreover, the free spins will only be awarded if your deposits exceed your withdrawals. So, for example, if you won 200 mBTC two weeks ago and then lost 150 mBTC, you will NOT be awarded free spins. You will need to lose the full 200 mBTC you won (and then some) before you will ever see a free spin again.

* Bitcasino offers a very generous VIP Program, but invitation to that program is based on a completely opaque and non-disclosed set of criteria. I have gambled a ton there, and was never invited to the program. In fact, just recently, Bitcasino concluded a leaderboard promotion, in which rank was based almost entirely on how much one wagered over the course of a week. I placed third on the leaderboard, but even that was not enough to be invited to the VIP Program. I have asked time and again what I must do to receive an invitation, but I have never been given such information.

* Until quite recently, Bitcasino offered a generous 25% reload bonus (up to five times per day). That is no longer available. (I should note that they slowly removed the promotion from players, and there was a week-long period where some customers could still access the promotion, but I could not.) Bitcasino has not made much of an effort to come up with replacement promotions. Aside from their welcome package and the recently concluded leaderboard promotion, the ONLY promotion on offer requires wagering about 300 mBTC in order to receive 10 free spins worth a grand total of €2.50. In short, their current promotions are pathetic.

* As one might infer from what I have written above, there are some customer service representatives that are not good. I've had one representative refuse to tell me (even an estimate) when another rep (who I had been working with) would next be in. I've also had a representative outright refuse to escalate a concern of mine to a superior. Even if the resolution of my concern would have remained unchanged, it was wrong of this representative to refuse to escalate my concern.

All in all, Bitcasino is a good option if you are looking for a crypto-casino with nearly instant deposits and withdrawals, as well as a plethora of games. But if you are looking to be rewarded for loyalty and reasonably high action, look elsewhere. Because I cannot even begin to guess how much one would need to wager (or lose) there in order to get invited to the VIP Program.

Blueprint gaming slots and quick withdrawals are the only positive to this site.

Live support doesn't ever really help. More often then not they will refer you to e-mail another e-mail or will take 30-45 minutes to answer/solve a problem that most other casinos can answer/fix in 2 minutes. My biggest gripe is the loyalty system. If you're not a VIP, which means over 1k in deposits per month or more, they just don't care about you.

Previously there were daily 25% deposit bonuses for players. This system has been dissolved with a new system including "exciting new weekly promotions". The first new promotion rolled out is just somewhat insulting. If you wager 1,800 euros on a particular slot, you'll get free spins with a total value of 2.5 euros. Get a 2.5 euro bonus for wagering 600x the amount in actual cash?

Fast deposits and withdrawals.
Good selection of games that usually are only available on microgaming sites that don't support cryptocurrency.

The support is awful. Basically the agents available during chat are humans, that are trained to act like robots. It is the worst qualities of a chat bot, combined with the least useful aspects of talking to a real human. English speaking agents are not able to understand complex descriptions or detailed explanations of issues when provided to them; and rather than asking questions or attempting to gain an understanding the customers point of view or trying to empathize, they IMMEDIATELY pick out the first few words, or whatever words they recognize, and IGNORE everything else, as if you never typed it. Sometimes they will actually end the chat after copying and pasting some canned response to an unrelated question they get asked frequently based on nothing more than you using a certain word.Ie. ) Question: I seem to be missing a bonus, even though I got an email saying it was activated and would be applied at the end of the promotion period, which finished yesterday. Here is a screenshot of the email, and a screenshot of my bonus history saying it is activated, and a list of qualifying games I played in order to qualify. ANSWER: We will email you when a bonus is activated, make sure you add our email address to your safe sends list and check your spam folder if you are waiting for emails about bonuses. Thank you, is there anything else I can help you with?

On top of the extremely poor support experience; the site regularly obfuscates, misrepresents, or outright refuses to disclose or explain a number of details for their various promotions, special offers, and loyalty programs, which make most of the incentives they advertise completely useless or otherwise unattainable.

Examples of unfair, unattainable, or exaggerated incentives/rewards:

1). Bonus codes and offers often require locking in at the beginning of a week long promotion; requiring certain criteria is met by the end of the promotion to qualify. No progress bar is given, no checklist or report of qualifications either met or unmet is available, the support agents will not verify if you have met the requirements if you ask them during the promotion, and when it is over; the rules often stipulate that prizes will be awarded 1 or more days later.If you do not receive the promised reward, you are not given any reason. They just delete the bonus code from your profile, and start marketing the next promotion to you. If you ask, you are not given details.Ie) (only one example of MANY) a promotion called Happy Hour promises 10-20% of losses during a certain period of the day, each day of the week, will be automatically credited back as a cash back bonus at the end of the week. The time of day is not provided up front, but emails are sent and a special banner is put up each day when the happy hour begins. Players play more aggressively, thinking they have a 10-20% larger tolerance for losses due to the promotion. Then when the promotion ends, they get nothing. They inquire for a reason, and learn that the banners and emails with the large graphical slogans "It's Happy Hour at bitcasino.io" and "Activate this promo and get 10-20% of your losses back automatically! "Etc. are sent out during random times, and do not indicate the Happy Hour has begun. Instead, the user is expected to have clicked the "see details" link, which brings you to the promotion page on the site with a list of prizes and then scroll to the bottom, and read some very fine print, stating Happy Hour begins and ends at the following times each day of the promotion. THEN, the user is also supposed to either remember or think to lookup the casino terms of service page, where about 2/3 down, in the middle of a paragraph about bonuses, there is a line that says "all times are in UTC" or whatever time zone they designate there, and do the conversion to their own local time zone on their own, to know when to play. Guess what... I'd be willing to bet they paid out VERY few cash backs on that promotion. This is just one of their many creative ways of sabotaging their incentive programs.

2). The VIP program is supposed to be for the best customers. No criteria or guideline is given for qualification, and they simply revoke the VIP status of anyone who does not play for a period of time for some reason.

I have personally deposited over 100 bitcoin (several hundred thousand dollars) since joining the site 4 years ago. My average monthly spend over that whole time is over $1000. My average over year 1 is double that, my average over year 2 is triple that, my average over year 3 is 1/10th or lower because I was not able to buy bitcoin in such large quantity anymore after the price soared, and now in year 4 now that I figured out how to buy bitcoin easily again my monthly spend is back up to $400-500. In the past 2 months alone, I've deposited over $2000, played over 30 hours of games, and made over 40 separate deposits to my account (5 deposits per week or more, 8 weeks in a row).In that entire time, I've withdrawn less than 0.2% of my winnings. I've even forfeited over 90% of reload bonuses offered to me, because I don't like the strings attached to them.

Yet- when I ask about being made a VIP again this year (after being dropped in year 3) - I am told "increase your activity". And "only players with high enough activity qualify". SO BEWARE - if you plan on spending anything less than $1000 USD per month, for at least a year... don't expect any appreciation or consideration from this site whatsoever.If you do spend that much for TWO FULL years, don't expect them to care if you come back and start playing again after you stop playing for a while... even if you come back and spend 500-1000 per month for a year... and have been a player for 4 years, and have spent more at their site than 50-100 of their average users, and have hardly ever cashed out... you will be treated THE SAME as if you SPENT 10 dollars a month, and cashed out every single penny you win, because you will be viewed as an unprofitable and totally expendable player.

Game selection is great, only bitcoin casino that has blueprint games.
Withdrawal speed is instant, fastest withdrawals for a BTC casino

Returning players who are not high rollers get no bonuses,promos,cashback or anything. There used to be a 25% reload bonus daily which was a nice perk, these have been phased out. They claim the VIP program is not about the amount you deposit/play with but how long/consistent you play. I've made over 200 deposits and haven't been invited yet. Current promos include wagering 1,700 euros on a slot to get free spins worth 2.5 euros lmao. Compared to other casino like bitstarz that offers tons of promos/rewards they have a lot to work on in this department.