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Cassino Betzest

Classificação dos jogadores 416 Avaliações
Tempo de resposta às reclamações 53 Reclamações
2 dias média 53 Reclamações
O que gostamos
  • Vários métodos de retirada
  • Design agradável para celular
  • Filtros simples de jogos
O que não gostamos
  • Fornecedores de software limitados
  • Suporte via chat online indisponível em português
  • T&C em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Betzest

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.betzest.com/ptb
Estabelecido em
2018
Licenças
Curacao
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Português, Espanhol
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Betzest é um cassino online que oferece uma vasta seleção de jogos, incluindo caça-níqueis, jogos de mesa e apostas esportivas. Os jogadores podem escolhê-los por fornecedor, como Microgaming e NetEnt. O site está disponível em vários idiomas, como inglês, português e espanhol, e é possível jogar instantaneamente por meio de um navegador da web. Os jogadores também podem aproveitar o cassino para celular. O Cassino Betzest é licenciado e regulado pelo governo de Curaçao.

Restrição de países e territórios

Infelizmente, existem algumas restrições de países. A lista completa de países restritos pode ser encontrada em “Mais detalhes do cassino”. Os jogadores também devem se certificar de que as apostas são legais em sua jurisdição antes de efetuarem o registro neste cassino.

Jogos Online

Os jogadores podem aproveitar um portfólio de caça-níqueis de vídeo de diferentes fornecedores de jogos líderes de mercado. Microgaming, NetEnt, GameArt são alguns deles. Os caça-níqueis podem ser encontrados na seção cassino. Também é possível filtrá-los de acordo com algumas categorias — popular, novo, fornecedor, entre outros. Os jogadores podem se divertir com alguns dos jogos mais famosos, como African Sunset, Castle Blood, Dragon KingEl Toreo e Caligula.

Além disso, os membros têm acesso aos jogos de mesa clássicos do cassino. Os jogadores podem fazer suas apostas em Roleta, Blackjack e jogos de pôquer como Texas Hold’em, disponíveis 24 horas por dia.

Por fim, os membros ainda podem tentar a sorte em jogo de cartas, como o vídeo pôquer. Apostas esportivas, inclusive ao vivo, também são oferecidas pelo cassino.

Jogos ao vivo

Agora, os jogadores que apreciam a emoção de um cassino ao vivo também têm acesso à seleção de jogos do Cassino Betzest. Eles são comandados por crupiês reais e estão disponíveis em diferentes intervalos do dia, permitindo a todos a oportunidade de curtir os seus jogos favoritos.

Jogos para celular

O cassino também dispõe de caça-níqueis para celular que podem ser acessados de qualquer lugar! Basta fazer login por meio de smartphones e tablets para aproveitar uma seleção dos jogos de cassino mais populares. Não é necessário baixar nenhum aplicativo, mas apenas utilizar um navegador de celular compatível para apostar o quanto quiser.

Suporte

Os jogadores que precisarem de assistência podem enviar um e-mail ou usar o formulário de contato no site. O cassino ainda oferece suporte via chat online, mas o recurso está indisponível em português no momento.

Segurança e imparcialidade

Com relação à segurança, os membros podem ficar tranquilos. O cassino utiliza um alto nível de serviços de criptografia, verificado pela COMODO Limited para ajudar a proteger dados pessoais, financeiros e confidenciais dos jogadores.

Também é utilizado um gerador de números aleatórios para garantir resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Betzest. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Betzest Casino - Stalling my winning 33500 CAD
Hello Askgamblers Team

Please bear with me as this going to be fairly long complain about the nightmare experience I am facing at BetZest Casino .
I signed up on June 5 at BetZest casino since it has a very good rank in your website and licensed by MGA .
I deposited $200 without enrolling in any bonus and I was lucky to have a big win on Immortal Romance slot .

I submitted all the documents needed as any typical Casino asked for KYC and the nightmare started on June 6 .

They asked for extra documents like 2 selfies , passport and Diver license , Bank statement for 3 month .

Long Story short , after 8 days and on June 14 , my account was verified .
Once I asked for withdrawal transaction , they Declined it and their excuse that I have to submit documents proves Source of wealth and source of funds .

Excuse me !! I only deposited $200 in your casino and According to the Anti-money laundering (AML) legislation and the Financial Intelligence Analysis Unit (FIAU) implementing procedures on customers who deposit over €2,000 which is not applying on my case .

Again , Long story short I submitted all documents prove my SOW and SOF in order to withdraw my money even I am not convinced and Finally my account was fully verified.

I was expecting after a nightmare I lived for 10 days I will be able to withdraw my winning according to T&C that I can do 2 withdrawal transaction for 1000 Euro each ( around $1470 Cad dollar )

Another nightmare come up when I process a withdrawal transaction for 1000 euro ( 1477 Cad dollar ) . I was able to do one withdrawal . I send an email to Finance department and explained what I am facing . They replied to me after 12 hours that I can’t process 2 transactions at the same time . I need to wait 1-5 days for the first transaction to be process and received then I can do another transaction .
I attached a screenshot of their T&C that I can do 2 withdrawal transaction for $1000 Euro daily and it’s not mentioned the excuse that I have to wait 1-5 days for the first transaction to be proceed and received in order to be able to process the second one .But as usual they ignore my email .

I suggested to use my ecoPayz account to be able to withdraw 2 transaction for €1000 each daily since it mentioned on payment section that it takes 1-3 hours but they said it’s not available for time being .

I send another suggestion to use MuchBetter for withdrawal since it takes 1-3 hours to be process 2 withdrawal transaction but they ignore my email .

so you can see from I mentioned above that BetZest doing their best in delaying to process my withdrawal transaction by creating excuses , make me go through extensive security check even I only deposited $200 in a faith of keep me playing and loose my winning .

The funny is I only did one withdrawal transaction for €1000 ($1477 CAD ) so far on June 15 and It process at same day and I received it on June 17 but when I try to to process another transaction at same day of receiving , the first withdrawal transaction was still in a pending status on my casino account so it disables me to process another one .
I sent them an email and confirmed the payments has been been received but Finance team said they have no control on interac system and only merchant can remove it so I need to wait .

I am sure they are kidding me ! They treat me like I never played online . I’ve been playing 15 years and using interac for the last 4 years in other casinos and never had problem . I always received it between 24-36 hours except at BetZest .

Askgamblers , I still have $33523.65 CAD in my casino account and I am only asking BetZest to be committed for their T&C which is enabling me to process two withdrawal transaction for €1000 each ( $1475- 1477 CAD ) on daily basis by using interac , EcoPayz or MuchBetter payment method .

I won’t be able tolerate their tricky scheme to withdraw €1000 every 3-5 days which would take me 5 month to withdrawal my total balance .

Askgamblers , I would like to thank you in advance for reading this, and again I am only counting on your fair judgment and I am willing to provide any further information you might need to prove my decency .
staus Rejeitado
$33526.65
Betzest Casino - Betzest is making verification of my account impossible
Could I get help from here regarding my verification process on Betzest? My phone number can't be verified as they claim they can't reach me when trying to call it, but on a previous encounter via their live chat they requested another number which I gave them. Then they said the same thing about not getting through to me but it later went through after much pestering on them to try to reach me, she asked for security questions which I answered all correctly and they said they would relay my messages to their finance team.

What is more than strange and suspicious is that they are saying they can only call me on the number I provided via email. That comes after they already called to that another number THEY suggested we should try. I have been called from out of the country (Nigeria) multiple times by my friends all over the world on same days they claim they can't get through and even provided them with proof that my mobile number is working perfectly. They suggested to contact my phone operator which I did and they told me everything is normal and calls abroad should work normally (as they have from my friends).

Also they have requested 3 months bank statements which I delivered immediately but those statements don't include postal code which my bank also confirmed is the case as I asked it from them. I had to go to the bank to get a reference letter that confirms my accounts postal code so I can send it to Betzest (which includes their current address) but they still didn't approve it at first place. Actually I don't know what the situation with that is at the moment as now the problem is with getting that phone call from them.

This has been going on for already like 1 and a half month and feels like they are only bullying me coming up with different requirements after another to get my account verified.

You can call me too so you could prove them wrong that my phone cannot be reached. I've told them to call at least dozen times and every time they claim they can't reach me. Then I tell my friends from abroad to try to call me and everything works like it should do.

I attach you couple of chats with them so you can see how it goes every time I try to contact them. And also there is my bank account statement where you see that postal code is not visible and also not available so I went to my bank to get a signed reference letter for them.

As a casino I don't have any complaints about them but this verification process has made me so stressed out.
staus Resolvido

Estatísticas de Reclamações

Resolvido 49
Valor médio $ 1,838
Duração média da reclamação 5 dias
Resposta média 2 dias

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Avaliação do jogador
8.7/10 416 revisões

Principais avaliações de nossos jogadores

This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses, also and without, casino Betzest will be the best in ask gamblers

I think that there are no such drawbacks, minus is the high minimum deposit, sometimes also out of range online chat, I think,will be more bonuses no deposit, and free spins

Dear Sir, Thank you for the kind words. Let us kindly remind you that our minimum deposit is 10€, the lowest possible among operators. Thank you once again for your review, we are trying to improve every day. Kindest regards, The casino team

user avatar

Attractive bonus offers, free spins, good selection of casino games. Nice frontend, easy to navigate. Some surprise offers. Very nice and helpful support staff.

More betting options for golf. My other sports, football and Amercian Football, are well covered. Live betting could be better. All in all a very good site.

Usuário inativo
10/10

Betzest is one of the new OCs, which clearly stands out due to their bonus offers, deposit options, but impresses with 19 vendors through a Viefalt. In addition, there are live casinos that are becoming increasingly popular, as well as a large sports betting offer. And to Liebeling we through many offers where free games without sales are :-)

Betzest online casino is an up-and-coming new casino site. They seek to successfully combine the best from online casino and sports betting. Players can enjoy the best of both worlds. An extensive database gives insight into sports betting. At the same time, there are some of the most entertaining casino games by the likes of Microgaming, NetEnt, Yggdrasil, and Play’n Go.

Betzest Casino aims to change the way we see both online casinos and sports betting. Their site is ready to accommodate a wide range of different players, all coming together in one place to have fun and win some money. Betzest is licensed and regulated by the Malta Gaming Authority (MGA) and the UK Gambling Commission. These are two of the most trustworthy and outstanding gaming authorities around. The site offers language options in English, German, Norwegian, Swedish, Finnish and Portuguese. The multi-lingual support is available as well.

– The interface is not fast
– Relatively unknown, as of yet;
– High wagering requirements on some promotions
– Tend to limit fast and high winning players;
– There are very low limits for some events;
– Certain countries are restricted from use.

In general, they have good variety of bonuses and every day there is something going on in terms of entertaining the player. The withdrawal time is correct and the support is very helpful. Also, the selection of games is very good.

Casino Bet This is one of the leading casinos on the market, quick withdrawals, a large selection of games, slots, deposit bonuses, also and without, casino Betzest will be the best in ask gamblers

I think that there are no such drawbacks, minus is the high minimum deposit, sometimes also out of range online chat, I think,will be more bonuses no deposit, and free spins

Dear Sir, Thank you for the kind words. Let me kindly remind you that our minimum deposit is 10€, the lowest possible among operators. Thank you once again for your review, we are trying to improve every day. Kindest regards, Casino Manager

user avatar

Betzest is new casino in the industry which was established last year, although I got to know them this year only. They have a both sports and casino and the site looks slightly a bit messy, but nonetheless with every day bonuses, great game collection and wager free spins, they want you to come back for more.

I signed up with them and claimed a 5 euro no deposit offers with a wagering of x25 or x30. I cannot really recall. That time their slot offering was a bit limited, but over the past few months their gaming portfolio has significantly increased. I would still like to see some Play N Go, Push Gaming and Bit Time gaming, then they will be one of the best.

Live chat is not 24 hours, but they are online for most of the day. Whenever they available they respond very fast and answer your questions easily and straight to the point. At the odd occasion they do dish a few free spins etc. whenever you ask them.

I have not claimed the welcome 200% bonus yet as I made a deposit to cash out free spin winnings. I received 10 wager free spins from them and won a bit. However, their max cash out is 10 usd/euro and minimum withdrawal 11 USD. So, in order to cash out you need to make a deposit of 10 euro/usd all the time. Wagering on their deposit bonus is x25(D+B), but free spins are wager free.

I tested their withdrawals and the first withdrawal took 12 hours including verification. After that withdrawals are a breeze as I always get my money to my e-wallet in 30 minutes or less, which was very quick for me.

I am happy here and continue to deposit here every now and then. I think I would claim more bonuses if they have providers like PNG, BTG and Push Gaming, as the others do not really have the potential to give mega hits.

Dear Sir, Thank you very much for your review. We are trying to improve everyday our offerings to make the gaming experience of our players as pleasant as possible. Kindest regards, Casino Manager

user avatar

I was invited to do a review here in Ask Gamblers. It wasn’t a condition to get the free spins from their campaign in LCB. In general they have good variety of bonuses and every day there is something going on in terms of entertaining the player. The withdrawal time is correct and the support is very helpful. Also the selection of games is very good.

There are games who doesn't support playing with bonus. I had problems with different providers. Also the free play is not supported in many of the providers and let’s play with your real funds instead. The wagering of the bonus is a bit hard Bonuses should be activated automatically so I won't have to contact support every time.

Just read the part of what I dislike and draw your own conclusions. There are so many trustworthy places to deposit your money to...after you read what happened here, you will think twice about this organisation:

Hello there,

I will try to keep this in line, but I will post this as a complaint AND a warning, as I think this company is using inacceptable methods in todays betting market.

I used to have an account with this service for some time now, never really been active all that much. However, I saw the offer of 10 free spins for the new slot Twin Happiness and gave it a go. I was lucky enough to end up with 8,58€ and continued to play some more in the following days, betting, casino, whatever. My balance showed 158 Euro in the end and I thought about withdrawing some of that balance, so I started the KYC-process.

An hour later I got THIS email:

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Dear Mr. XXX,

Thank you for contacting with our Customer Care and with us by mail. Your documents are verified and your account approved.

Regarding your winnings from the “10 Free Spins”, the maximum winnings that can be generated from the Free Spins, it’s $/€10. You will be able to withdraw 8.58 Euros, won from the Free Spins, with your first real withdraw. Any other funds won from this Promotion will be removed. For any further information please refer to the “Bonus Terms and Conditions” 1.1 .

Thank you for your understanding and best regards,

Finance Department

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Now, apparently “Bonus Terms and Conditions” 1.1 state, that the max winnings and cashout from a freespins-offer is 10€. Which, to ME means, that if you win 23,46€ for example with your 10 freespins, your balance afterwards shows 10€ and that's what you can cash out. This is what it's like in most casinos I have used, not to say, that most of them are willing to give you, what you win anyway...

They do state in their mail: 'the maximum winnings that can be generated from the Free Spins, it’s $/€10.'
I won 8,58€. All fine. Nothing to cap at 10 bucks here. So...voiding everything AFTERWARDS but stating THIS in their mail...ummm?!

Now it seems, they void ANYTHING at any time, that you win AFTERWARDS, which in my view is 'free play'. IF I deposited 10 bucks of my own money in addition to that, they could void all my winnings and cap it at 10€, because of that Bonus terms-thing, that was there in the first place...oh...'part of your balance was the freespins winnings'? As the minimum withdrawal amount is 10 bucks, what am I supposed to do with the 8,58€ ANYWAY? As anything will be voided, if I try to play with it...now what's the point?

And NOW...guess what happened...after I got this mail, I checked my account...and the balance on it was 0. Yes, zero. Nada. They not only took the 150 bucks I accumulated , nah they even voided the 8,58€, they talked about in their email, which I could withdraw (haha...yeah, minimum withdrawal 10 bucks, hello betzest?!).

Now, I am not even thinking about getting ANYTHING from this company ( I know I won't after this experience), but this complaint and my review should be a warning sign to all customers, or those trying their 'bonuses'. DON'T get involved with them....there are so many other trustworthy places , who won't do stuff like this. It's not worth the time, money and effort, if they not only void EVERYTHING, but also their 10 Euro-we-cap-and-void-at-any-time-we-think-it's-ok-tactics is a shame for the industry, if you ask me. Cap the winnings and the cashout from the freespins at 10 bucks, yeah. That's ok. Or put some wager-requirements in place. But if you're lucky enough to win something afterwards and then cap it all, now that's fishy. Also...see their statement in the mail and what they did. Nothing to add there.

The ICING ON THE CAKE is the voiding of even the 8,58€, which shows at least to me, what kind of organisation this is.

Avoid them, if you can...I will post this as a review as well, I think it's a good way of helping others not to get involved with companies like these. The history on here shows a lot of complaints, something you won't see even with bigger operations out there. I guess I was lucky enough not to invest any money myself...just to find out after verifying my account, that they voided EVERYTHING.

'Hey, you can withdraw 8,58€, oh wait, the withdrawal limit is 10 bucks, oh wait, now we voided all of it, HAHA, best regards, betzest!'

I got screenshots, I got their mail...I have had some experiences good and bad, but something like this...nah.

Thx for reading to everyone and I hope you can draw your own conclusions if it's worth your time, money and effort.

Dear Sir, We are sorry for the inconvenience, however according to our rules, the maximum cash out from ANY NO DEPOSIT FREE SPIN win is 10€ https://prnt.sc/p7rv4l.You accepted those rules when you registered on the site and you knew very well that there was a max cap. Let me remind you that you Free Spin win was 8.58€ https://prnt.sc/p7s0cw and you carried on playing with that amount. We are obliged to give you the Free Spin and unfortunately not any cent more. Since you never deposited in our platform, the 10€ deposit is a rule and it's a must for account verification purposes. You were invited to deposit and then to cash out the whole amount of 18.58 €. Let me remind you that those 8.58€ weren't voided, but suppressed, and the finance department would add them back on your first cash out, as the minimum withdraw amount is 10€. As they already informed you about that. I am very sorry again for the misunderstanding Kindest regards, Casino Manager

user avatar

I really like the idea that every day of the week has different Bonus + Free Spins. There are also games like Viking or Narcos, two serials that I adore. Very happy with their service.

It would be great to have an erotic casino. If you had this option, your site would be perfect. Add Free Spins to other games as well. The rest is good.

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