Verde Casino - Withdrawal being cancelled

Dear Verde Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello

Sorry you;ve faced issues.
According to our records, the two transactions were approved by the Casino in the timely manner:
ab3070­cd-­e58­6-4­2cf­-bf­53-­5d0­1f4­a23e88
d57366­41-­8f3­b-4­ea9­-aa­1a-­3e1­308­a3e9be

Please kindly consider, if there are any limitations on your card.

Thank you in advance!

Kind regards

Dear @Jjhenn09,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

My last withdrawal I was waiting two weeks and then they cancelled it for technical issues. This new withdrawal is being processed so I’m wondering will the same thing happen they said I’d have it within 5 days

They have rejected it again due to some other issues that they won’t explain to me

Dear JJHENN09

It's not us, who cancels the request.
Looks like the issuer of the card cancels the transaction, the other reason may be the limitations on your card.
Please consider withdrawing via alternative methods.

Kind regards

I have withdrew with Revolut this time

After 16 days I have finally got my money

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.