Verde Casino - Verde casino not processing my withdrawal for 19 days account is fully verified

Hello all,
According to our records, the withdrawal transactions were created at 09.10.2024 15:42:38 (UTC)
All the transactions will be approved according to T&Cs of the casino.

Kind regards

Dear Verdecasino,

I'm always give 5 star ratings to Verde casino, but currently delaying my withdrawal because according to verdecasino rules my withdrawal amount is 20 times larger than my total deposit,

I accept all the T&Cs of the casino.

If verdecasino can process my withdrawal fast I'm feeling grateful,

Dear Jaroslawpiekos
There is no need to worry, the casino will pay all out according to TC&s, that were accepted at registration.


Kind regards

Verdecasino team Thank you so much for your response,

Live chat support tell me my withdrawal process after 30 day's ,

I hope my withdrawal paid out soon,

I'm withdrawal in crypto currency Litecoin,

Dear Jaroslawpiekos
Since we do not observe any violation of the T&Cs of the casino, can the "complaint" be marked as "Resolved"?

Regards

Dear Verdecasino,

I want to open my complaint until my withdrawals processed,

I will give time and wait patiently until my winnings successful receive,

Dear Jaroslawpiekos
Would you be so kind to explain the essence of the "complaint".
We do not see any grounds.

Regards

Dear Verdecasino,

I accept all Terms and conditions rules of Casino,

But i want to open my complaint,

Please open my complaint,

I don't have any issues now because verdecasino live chat available 24/7 , verdecasino has best customer support team , they are really helpful,


Please verdecasino open this complaint ,

I'm really helpful if wish to open my complaint at Askgamblers.

Dear Verdecasino,

This is my humble request to you kindly please activate apply the gambling limitations, just to be sure my withdrawal gets through, i don't want to lose my money on playing,

So I don't want to play until my both withdrawals amount processed according to casino rules.

Dear Jaroslawpiekos
Please set any type of limit on your own, by navigating to your profile and responsible gambling section. Or talk to support.
Kindly mind, Askgamblers is not a support chat.

Kind regards

Hi verdecasino

I'm unable to do that I don't understand how to set limit,

please apply the gambling limitations, just to be sure my withdrawal gets through, i don't want to lose my money on playing,

Dear Jaroslawpiekos
Please contact support to get even more detailed instructions.
Askgamblers website is not a support.

Regards

Dear Verdecasino team,

I'm cancelled my withdrawal request because more than 2 days complete still pending,

I'm again withdrawal 2 times 10000 PLN.

I accept all terms and conditions of casino,

I think this is not fair please speed up the withdrawal process,

Hello,
The limits were applied due to gambling addiction.
Thus, the anti-fraud team has requested the proof of gameplay from India.
Once you provide the requested document, the withdrawals will be approved according to T&Cs.
Kindly mind, usage of VPN is strictly prohibited.

Regards

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Dear @Jaroslawpiekos,

Please keep in mind that we removed the last 4 comments due to the fact it contained personal information. We kindly ask you to refrain from posting the same/similar comments.

Thanks for your cooperation.

Dear Askgamblers,

Verdecasino casino saying send gameplay Proof from India ,

I'm not play any gameplay from India,

Dear Verdecasino and Askgamblers,

I'm not use vpn for Verdecasino,

On date 09/10/2024 I'm use vpn for watching some Indian videos,

I'm use same browser where verdecasino website tab is open, so i think my account showing india,



In my account no gameplay since 23/09/2024,

I think verdecasino is doing this because I am won some money with less deposit amount,

really bad experience in verdecasino.

Dear Askgamblers team,

I'm won money more than 30 days ago on 12 September 2024 my last games played.
I'm not played any casino games slots since 30 day's ,



Okay and I'm use Vpn on date 09 October 2024 for watching Indian videos,

I'm never use vpn in verdecasino, when vpn is on Device location works as per vpn Location,

I don't understand why verdecasino blocked my account , i don't play any games since more than 30 days last game play on 12 September 2024,

And I'm submit my withdrawal on 12/10/2024 so they saying my location in India,

Don't do froud verdecasino,

Please Askgamblers ask Verdecasino to solve the issue,

Dear Jaroslawpiekos
Couple of questions if we may, please.
1) How many accounts do you have at VerdeCasino?
Do you happen to have at least one more?

2) According to the authorisation log, you opened up your account from Seligenstadt, DE (22.09.2024 05:42:53 (UTC))
After that you continued playing from Poland (22.09.2024 05:58:37 (UTC))
Then you moved back to Seligenstadt, de (22.09.2024 12:45:23 (UTC))
Then back and forth Germany-Poland.

Then you "moved" to India (09.10.2024 13:15:39 (UTC))

Most of your gaming activity is dated to 22/23 September.
Can you please explain your gameplay from Germany? Can you provide any proofs?

Kindly keep in mind, according to T&Cs:
"12.7. Masking IP or location is not allowed and we reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies including but not limited to VPN and Proxy Servers."

Regards

I have Only 1 account with email - < email removed >

Dear sir I'm watch Netflix movies and shows, so I'm use public vpn ,

I can confirm I'm never use vpn for access verdecasino,

Please don't do scam with me I know I'm won some good amount that is why you are doing this,

In verdecasino I'm won money around 12/09/2024 ,

Hello,

The casino was acting according to their T&Cs:
"12.7. Masking IP or location is not allowed and we reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies including but not limited to VPN and Proxy Servers."

Regards