SlotWolf Casino - Allowed me to open account and play despite my active self-exclusion with another casinos using the same license

Hello, dear LUNA33,
We made a decision to approve your refunds, the funds will be returned back to you.
We would also like to mention that you have been misinstructed: when you put self-exclusion, it is just for one project where you play, not for all under the same license.
As soon as the funds are refunded, you will be informed by email. Please, accept also our deepest apologies!

Dear slotwolf
Ok well it dosent really mather if i was informed wrong or not we still have the ignored signs and self exclusions. But for me its strange that a customer support agent saying the same thing twice.
Good that you want To solve it now, To bad that we have To go here and not by email i sent you. Do you need my bank details ?
Best regards

Dear slotwolf and askgamblers
If you please can answer my question ?
Askgamblers please keep this Open until the refund is on my bank
Best regards

Dear LUNA33,
The refund has just been made, the difference between your deposits and cashouts has been returned to you.
Please, let us know if everything is fine with that.
Also, please, accept our deepest apologies again due to the situation caused, let us know if all is good.

Dear slotwolf
Please send a email with the amount you refunded and the way you refunded the money.
Best regards

LUNA33, sure, they are also sent to your email.

Dear slotwolf
Please just Write the total amount and How you transfered in a email. I cant se this files

Dear LUNA33, we have sent you the exact amount to your email, please, find it there.
Thank you again!

Dear askgamblers and slotwolf
The amount seems wrong i got the history from you. If askgamblers can please help me see. Note that i only did one 700 euro cash out. Rest was discarded only have one on my bank aswell.
Best regards

Dear askgamblers
Its a total of 3 pages. Had To take double in the photo