Parimatch Casino - Deposit of INR 70000 not credited yet

Hi Parimatch,

I received 70000 INR after 2 days of payment. But after that i made new deposit of 100000 INR, again samething happened, amount got debited from bank account but it's not credietd to Parimatch account. Again i need to wait, why everytime it's happening, seriously i am fed up with your payment system.

Hello dear MANO01
We're sorry you're experiencing this issue again. When deposits using this method fail, it could take up to 1 business day for the money to be reversed back to your bank account.
As the time period has not yet gone since your deposit was made on 03.03.2023, we respectfully ask you to wait patiently. Your payments will be reversed within the specified time range.
If your funds are not reversed before the end of 07.03.2023, we urge you to get in touch with us again and provide us a PDF copy of your complete bank statement from the time you made the deposit until the present.
I would also like to recommend that you try to make deposits with a card of another bank or another payment method in the future.
Have a good day!

Hi Parimatch,

Thanks for your response. Still I haven't received any refund.

Dear @mano01,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Askgamble and Parimatch,

Still I haven't received any refund. I checked with my bank, They told amount transferred successfully to beneficiary account and my bank side asking beneficiary bank statement. I checked with Parimatch customer support many times but they are telling samething that give sometime, your amount will get refund.

Hello! Dear @mano01,
If your funds have not yet returned to the card balance, we strongly recommend that you contact our support team again and provide us with a PDF copy of your complete bank statement from the time of the deposit to the present.

Dear Parimatch,

I have shared my bank statement many times, But Still you are asking the same, Fine I shared my bank statement once again to your [email protected] mail id and online customer support. Already one week got over, I am not able to wait more. KIndly refund my amount asap.

Hello! Dear @mano01,
We see that your last deposit was successful in the amount of 100.000 INR - funds were credited to your account balance on 3.03.2023.
Your complaint was about the deposit of 70,000 INR, but we do not see any letter from your side on this issue, please clarify if the issue is resolved, we would appreciate it.
We wish you a good day and only a successful game 🍀

Dear @mano01,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Parimatch,

I received 100000 INR now only, thanks for that and already mentioned 70000 inr was already credited to account

Askgambler you can mark this complaint as resolved thanks for your support

Dear Parimatch,

I received 100000 inr today only, thanks for that and I already mentioned 70000 inr was credited successfully.

Askgambler you can mark this complaint as resolved and thanks for your support

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.