Withdrawal of 50000 not credited

Eu fiz um depósito no valor de 5mil reais em um cassino e até agora o valor não foi depositado em minha conta! já tentei entrar diversas vezes em contato com o cassino, e eles tem todo o comprovante do mundo que fiz o pagamento. como extrato bancário, comprovante, carta assinada pelo meu banco nubank Brasil. e sempre ando falando com eles em chat online. eles fala que sempre tá tentando resolver o meu problema, mais já se passou 6 dias e ainda nada. e acho que eles não vai resolver meu problema, porque eles sempre manda eu voltar depois de 24horas. e isso já estar sendo chato, tá sendo um roubo.

Feliz um depósito na parimatch de R$25,00 com bônus de 100% de primeiro deposito bati o ROLLOVER super algo ficando com saldo Real de 6R$ 670,00 na hora da verificação de conta passou tudo certinho, mais o casino Se recusou a me pagar dizendo que eu poderia está usando software para modificar meu rosto então tirou todo o meu saldo que e meu por direito me deixando apenas com R$25,00 reais, passei a noite em claro tentando jogar e não perde e quando bato minha meta o Casino se recusa a me pagar, pior Casino aliás é um lixo de Casino, nunca tive problemas em outros Casino somente nesse parimatch.

Hi Team,

I am writing to raise a complaint regarding two withdrawal transactions from my PariMatch account that are showing as successful/completed on the platform, but the funds have still not been credited to my bank account.

Below are the transaction details:

1. Withdrawal Amount: ₹3,000

Request Date & Time: 23 May 2026, 20:19

Withdrawal Completion Date: 24 May 2026, 10:45

Transfer Method: Bank Transfer

Bank Account: < account number removed >

2. Withdrawal Amount: ₹5,000

Request Date & Time: 24 May 2026, 17:43

Withdrawal Completion Date: 25 May 2026, 14:49

Transfer Method: Bank Transfer

Bank Account: < account number removed >

My account details are as follows:

Player ID: 605215262

< personal details removed >

Although both withdrawals are marked as successful in my transaction history, the requested withdrawal amounts of ₹3,000 and ₹5,000 have still not been received in my bank account.

I request you to kindly investigate this issue urgently and provide resolUtion. I have also raised ticket with them but both the tickets are still open without any resolution. The ticket no are as follows:

Ticket id - 103627652, this is for INR 3000

Ticket id - 104154921. This is for INR 5000

I request that you to reverse the amounts back to my PariMatch wallet immediately.

I have also attached the bank statement till date for confirmation, along with screenshots of the withdrawal transactions and account details for reference.

Kindly resolve this matter at the earliest.

I am using this platform form very long time, and everything is good, but recently, I have not received my three withdrawals dated 14 May, 15 May, and 13 May 2026. Today, 10 days have passed, and the withdrawal has not been received.

Ticket id is = 103288877, 103285710, 103351391

And amount is 10030, 5350, and 9910

I wanted the AskGamblers team to intervene in this matter and solve my issue.

Every time I contact customer service, they tell me that we are working on your request, but my issue has not been solved yet.

Thanks in advance to both parties. I am providing a screenshot below.

My deposit money is not credited to my game account of Indian rupee 20000.

It’s been a day, still, the money isn't credited to the game account

Even though I have contacted customer support, I still haven’t gotten any response from them. I raised tickets in Parimatch, but there has been no response.

I request that AskGamblers help me with this concern

Customer ID. 362618260

Transaction I’d. 1282485822

UTR. 668377226384

Transaction amount. 20000

Transaction date. 18/5/2026

Transaction date. 22:33 pm

I made two withdrawal requests on 25 January and two withdrawal requests on 26 January. Following amounts are:

10200,

6200,

10400,

10400

Ticket IDs are: 100705651, 100705760, 100707050,100707227

They say all withdrawal successfully processed, but I have not received any in my bank account.

When I contacted customer service about this issue, they asked for my bank statement. I provided them with my bank statement, and they created the ticket, but my problem is still not solved, and I have not received my withdrawal amounts yet.

This is my humble request, please solve my problem or give me my amount back.

It's been more than 4 months now.

Please solve my issue

It's been more than 4 months now.

Please solve my issue.

TICKET IDs:

#89936470

#89434965

I made two withdrawal requests of 11110 and 7810 on April 4, 2026, and 30 March 2026.

After 2-3 days had passed, I contacted support and asked them about my withdrawal status. They told me the withdrawals are successful, but I have not received my withdrawal amounts in my bank account.

I submitted the related bank account PDF to customer service, and they created two tickets on my issue.

Now, 1 month has passed, and I have not received my withdrawals.

Please give me my withdrawal amount in my bank account.

I provided all the related documents.

I am submitting ticket status screenshots.

Respected AskGamblers and Parimatch Team,

I made a deposit on February 14th, 2026, at 5:18 AM IST.

I have already raised this as an internal ticket ID #76623992, which was closed without any reasons given or a satisfactory solution.

Kindly look into the matter as my deposit of Rs. 1000 is pending.

The UTR for the payment is: 051829226598